See all properties

Naay Boutique Hotel

4.0 star property
Beachfront hotel with outdoor pool, near Holbox Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Naay Boutique Hotel

Cozy one Suite King | View from room
Restaurant
Exterior
Exterior
Free daily English breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Free parking
    Free parking
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Room service
  • Spa services
  • Terrace
  • Air conditioning
  • Garden
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is €159
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Oceanview Barefoot Suite

Oceanview Barefoot Suite

Oceanview Barefoot Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Holbox Plunge Pool suite

Holbox Plunge Pool suite

Holbox Plunge Pool suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Master Seabreeze Suite

View from room

Master Seabreeze Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout curtains
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for The Island Swim out Suite

The Island Swim out Suite

The Island Swim out Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for "The Cozy one" Suite Doble

"The Cozy one" Suite Doble

"The Cozy one" Suite Doble

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Cozy one Suite King

Cozy one Suite King

Cozy one Suite King

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Blackout curtains
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for ROYAL Oceanview "Barefoot" Suite

View from room

ROYAL Oceanview "Barefoot" Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
Villas HM Palapas del Mar
Pool
Free breakfast
Airport transfer
Free WiFi
8.8 out of 10, Excellent, (979)
The price is €162
includes taxes & fees
21 Nov - 22 Nov
Villas HM Palapas del Mar

About the area

Map
CALLE PASO DE CAREY, MANZANA 127 PREDIO 002, Isla Holbox, QROO, 77310

What's nearby

  • Bioluminescence Beach - 6 min walk - 0.5 km
  • Punta Coco - 8 min walk - 0.7 km
  • Holbox Beach - 15 min walk - 1.3 km
  • Holbox Letters - 5 min drive - 2.4 km
  • Holbox Ferry - 6 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.8 miles/75.3 km

Restaurants

  • ‪The Hot Corner's Bar - ‬5 min drive
  • ‪Carolinda Beach Club - ‬14 min walk
  • ‪Zomay Beach Bar - ‬4 min drive
  • ‪Painapol - ‬5 min drive
  • ‪Casa Alebrije - ‬5 min drive

About this property

Naay Boutique Hotel

At Naay Boutique Hotel, you can spend time at the beach enjoying beach umbrellas, yoga and sunloungers, plus you'll be within a 15-minute walk of Holbox Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. Dining choices include 2 restaurants, and the bar/lounge is a great place to grab a cold drink. Other features include a terrace and a garden. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 39 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 3:00 PM - 10:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 8:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)

What to do

  • On the beach
  • Beach yoga
  • Stereo
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 7 buildings/towers
  • Built in 2022
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Spa services
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 100
  • Tile flooring in room

Room amenities

Be entertained

  • IPod docking station
  • 43-inch TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns
  • Window screens

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Computer monitor

Food and drink

  • Chef

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: MXN 200 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Naay Boutique Hotel Hotel
Naay Boutique Hotel Isla Holbox
Naay Boutique Hotel Hotel Isla Holbox

Frequently asked questions

Is there a pool at Naay Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Naay Boutique Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Naay Boutique Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Naay Boutique Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Naay Boutique Hotel and nearby?
Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a picnic area. Naay Boutique Hotel also has a garden.
Are there restaurants at or near Naay Boutique Hotel?
Yes, there are 2 on-site restaurants.
What's the area around Naay Boutique Hotel like?
Naay Boutique Hotel is a short 15-minute walk from Holbox Beach and 6 minutes' walk from Bioluminescence Beach.

Naay Boutique Hotel Reviews

Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Sergio Castillo, 7-night trip
Verified Expedia guest review

6/10 Good

Staff make this place a 10
This place was just ok. We stayed in one of the swim up rooms. Site said some of the mini bar stuff was free. Staff said that was a misprint. Nothing was free in the minibar. There was a little coffee maker in the room but no coffee. We were told they were completely out of pods and to call the restaurant and we could get some from the restaurant. The phone in the room did not work. On our final day, we had no hot water in the shower and no shower pressure. There are two restaurants on site but one was closed-under renovation we were told. Food was ok. Swim up bar was ok. Wait staff was amazing. Ariel & Luis were super cool. Very friendly and very hard working. I did not like how the staff behind the bar had to crawl in and out under the bar as it did not have a gate or entrance. This made it hard for me to enjoy my food because I felt bad that they had to crawl under the bar table to get in and out. We wanted to eat off site and the closest places within walking distance was a small mini mart that had the best grapes and cold ripe mangoes. We tried to walk to La Cabane but it got hot and the mosquitos were absolutely vicious so we got back to the room and they delivered us pizza. Used our cell to what’s up La Cabane. The pizza was really good. The beach was decent and we went just in time to see the bioluminescence at night. We also got up early and walked down to the left of the beach and saw the flamingos. We felt that this stay was very overpriced for what they offer.
Rebecca, 4-night trip
Verified Hotels.com guest review

8/10 Very good

PROPERTY WAS BEAUTIFUL; HOWEVER THEIR DOOR LOCK SYSTEM WAS BROKEN FOR DAYS INTO OUR TRIP. THEIR ANSWER WAS TO HAVE SOMEBODY COME AND UNLOCK EVERY TIME - NOT CONVENIENT TO COME AND GO.
STEPHEN, 7-night trip
Verified Orbitz guest review

2/10 Poor

Dining options are terrible, service was below average and management did not seem to care or want to make it right.
Samuel, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

A lot Mosquitos,
Daniel, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Walking distance to bioluminescence viewing spot.
Gang, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place!!
Leslie, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

Excellent stay. Will be back. Super friendly and helpful staff.
Savannah, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Paradise visited
Valerie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was incredible and made our stay so lovely. They were attentive and timely. Manuel and Jhouze were wonderful. They provided great service and were always positive as well as accommodating. The hotel was gorgeous, comfortable and clean.
Sydney, 3-night trip
Verified Hotels.com guest review

6/10 Good

The staff was great, room was beautiful and very clean. The pool was disgusting. There was a terrible sewage smell that had flies everywhere. We had to leave every day to get away from the flies and smell or eat in our room.
Verified Travelocity guest review

10/10 Exceptional

Beautiful place to stay and relax, its NOTHING else u can do there other than RELAX which is BEAUTIFUL!!!!
Yara, 2-night family trip
Verified Expedia guest review

6/10 Good

This hotel is beautiful, probably the nicest room I have ever stayed in. The property is lovely, relaxing and calm. The staff is very friendly and accomodating. The problem seems to be that there is insufficient staff to run the hotel i.e. no beach service, only one restaurant open etc. I would still return even with these minor inconveniences.
Donna, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Wrazsanae, 1-night trip
Verified Expedia guest review

6/10 Good

Such a disappointment. This property is beautiful. The room had a fantastic view, beautiful decor, comfy bed and a balcony. There was never any complementary drinking water in the room - must buy from the restaurant. In room mini bar was empty as was the advertised in room coffee/tea. Several times the hot water just stopped running in our room. Room was not soundproof and the air conditioner sounded like a jet plane but it did work well. I will be requesting a partial refund through Expedia for the lack of amenities that were advertised at this 5 star property. That being said, there is one restaurant and the food is good and the service excellent. Thank-you again Jhosue for your wonderful service and joyous attitude.
Barbara and Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel was one of the nicest hotels on the Island. It is tucked away from the rest of town, the beach in front is almost empty.
Lori, 4-night romance trip
Verified Expedia guest review

2/10 Poor

STACY, 7-night trip
Verified Expedia guest review

8/10 Very good

Cassandra, 8-night trip
Verified Hotels.com guest review

2/10 Poor

James, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel but they didn’t have all the restaurants open and the beach area was not open with service. Drinks are not good.
Lawrence, 6-night romance trip
Verified Expedia guest review

4/10 Fair

Salvador, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Naay es un hotel muy bonito, perfecto para unas vacaciones tranquilas y para apreciar hermosos atardeceres lejos del bullicio del centro. Las instalaciones son hermosas y nuevas, el personal es muy amable y lo hacen sentir a uno como en casa especialmente Carlos, Josué, Manuel, Rene y Lucio. La playa solitaria está a solo unos pasos así como también la laguna para ver la luminiscencia . Se puede caminar por la playa y llegar al centro fácilmente en unos 25 minutos. Solo tengo algunos comentarios para la administración que harían este hotel aún mejor: Por ser un lugar alejado del centro, me gustaría que hubiera una mayor variedad de platillos en el restaurant, ya que si se va uno a quedar por varios días el menú puede llegar a aburrir y salir a comer en otros lugares es un poco complicado. También hace falta mayor selección de productos en la tienda del hotel . Agregar más personal haría la estancia aún más única e inolvidable. Este sería un lugar ideal para reuniones familiares, bodas, etc . Volvería a hospedarme en este hotel. !!
Claudia, 4-night family trip
Verified Expedia guest review

8/10 Very good

We stayed at Naay for one week and our experience varied day by day. I’ll start off the with positives: - Nice Facility: the property is newly built so the rooms, common areas and pool are all very nice. The style is “Beach modern” with incredible sea and sunset views. - Quite: it is also located on the west end of the island which is less inhabited so it’s quiet and secluded. - Beach: the private beach is along Playa Coco which is amongst the nicest on the island and is stunning Now for the negatives: - Location: because it’s on the west end of the island, it is NOT convenient to access. It often rains in Holbox and the roads become flooded making in IMPOSSIBLE to walk into town by road. Only way in is a) 20 min Taxi which is $25 USD each way, or b) via the beach which during the day is alright (20-30 min) but can also be tricky at night. There are no lights and if the tide high is more like hiking at certain points - Service: the service and managment is sub par. Here’s what we experienced: 1) when we arrived, the sheets is our room were dirty and had to call to have them replaced 2) on a two of they days they didn’t clean our room. When confronted about it they simply said they didn’t get to it. 3) We ran out of body wash on day 2 and asked EVERY day to have it replaced. Never happened. 4) Ordering anything in the restaurant takes an hour, even if you’re the only one there. The trip was nice but we’ll stay elsewhere on our next visit to Holbox.
Jonah, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lindo
Es hermoso el hotel todo en un lugar exacto
Asya Ylenia, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Guy, 2-night trip
Verified Hotels.com guest review