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Moon Palace The Grand Cancun - All-inclusive

5.0 star property
Luxury beachfront property with golf course, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Choose dates to view prices

On the shores of Cancun, Moon Palace The Grand Cancun - All-inclusive offers a luxurious getaway with 27 holes of golf, a marina, and private beach. Unwind in the steam room or indulge in spa treatments like aromatherapy and massages; enjoy breakfast at one of 12 on-site restaurants or grab a drink at one of 5 swim-up bars.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • Golf course
  • 12 restaurants and 9 bars/lounges
  • 5 swim-up bars
  • 9 outdoor pools and lazy river
  • Free water park
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Free supervised childcare

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private hot tub
The current price is €731
includes taxes & fees
21 Jun - 22 Jun

Why we love this property

Beach bliss and beyond
Wander along white sands at this all-inclusive beachfront haven. A beach bar, free cabanas, and marina await, plus mini golf and basketball for variety.
Work and play paradise
Tackle business goals in well-equipped meeting rooms, then hit the beach club or indulge in spa services. A nightclub and swim-up bars await after hours.
Multiple dining options
This hotel boasts 12 restaurants, 9 bars, and a cafe where Italian cuisine beckons. Full breakfast is complimentary for a perfect start to each day.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Grand Deluxe Garden View

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Garden View

8.6 out of 10
Excellent
(110 reviews)
  • Garden view
  • 77 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View

  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Grand Presidential Suite

Grand Presidential Suite

Grand Presidential Suite

  • Garden view
  • 232 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Family Suite Garden View

Grand Family Suite Garden View

Grand Family Suite Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 154 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed

7.6 out of 10
Good
(7 reviews)
  • Garden view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 151 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 77 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Villa Three Bedroom

42-inch Smart TV with cable channels, TV, toys

Grand Villa Three Bedroom

  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Villa Pool Three Bedroom

View from room

Grand Villa Pool Three Bedroom

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Villa Sunset View Three Bedroom

Premium bedding, free minibar, in-room safe, desk

Grand Villa Sunset View Three Bedroom

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Villa Four Bedroom

Grand Villa Four Bedroom

Grand Villa Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Villa Pool Four Bedroom

Private pool

Grand Villa Pool Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Villa Sunset View Four Bedroom

Grand Villa Sunset View Four Bedroom

Grand Villa Sunset View Four Bedroom

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds
  • Free Wi-Fi

Similar properties

Aerial view
Moon Palace Cancun - All-Inclusive
Cancun
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.4 out of 10, Very good, 3,128 reviews
The price is €430
includes taxes & fees
24 Jun - 25 Jun
Moon Palace Cancun - All-Inclusive
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About the area

Map
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Arrecife de Puerto Morelos National Park - 14 min walk - 1.2 km
  • Moon Palace Golf Club - 4 min drive - 2.5 km
  • Xoximilco - 6 min drive - 4.6 km
  • Riviera Cancun Golf Resort - 10 min drive - 5.3 km
  • Delfines Beach - 30 min drive - 24.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lobby Bar - ‬19 min walk
  • Grand Lobby Bar
  • ‪Grand Central Buffet - ‬8 min walk
  • ‪The Grill - ‬11 min walk
  • ‪The Pub - ‬10 min walk

About this property

Moon Palace The Grand Cancun - All-inclusive

  • Placing you within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Moon Palace The Grand Cancun - All-inclusive offers a private beach where you can enjoy free cabanas, beach umbrellas and beachside drinks. Guests can splash around at the 9 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, aromatherapy and hydrotherapy. JC Steakhouse, one of 12 restaurants, serves dinner. Other highlights at this luxurious property include 5 swim-up bars, a golf course and a marina. Fellow travellers love the pool and helpful staff.

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

At a glance

DONE

Hotel size

    • 1304 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 12 restaurants
  • 9 bars/lounges
  • 5 swim-up bars
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Lazy river
  • Bowling alley
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Children's games
  • Toys

What to do

  • On a private beach
  • Free beach club
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Bowling alley
  • Ecotours
  • Mini golf
  • Hiking/biking trails
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • 10 meeting rooms
  • Computer station
  • Conference space (32630 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • Built in 2017
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Fitness centre
  • Golf course on-site
  • 9 outdoor pools
  • Free water park
  • Arcade/games room
  • Spa services
  • Lazy river
  • Marina
  • Nightclub
  • 4 outdoor tennis courts
  • Steam room
  • Water slide
  • Lockers available
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path to lift
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairwells
  • Visual fire alarm
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Furnished balcony

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international and long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

JC Steakhouse – This steakhouse only serves dinner. Reservations are required.
Tavola – This family restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Casa Mia – This diner specialises in Mexican cuisine and only serves dinner. Open daily.
Habibi - Lebanese Cuisine – This family restaurant serves breakfast, lunch and dinner. Open selected days.
Jade – This diner specialises in Asian cuisine and only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (return)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (return)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 005-007-001007/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Moon Palace Grand All Inclusive Cancun
Moon Palace The Grand Cancun
Moon Palace The Grand – Cancun
The Grand at Moon Palace All Inclusive
Moon Palace The Grand Cancun All inclusive
Moon Palace The Grand Cancun - All-inclusive Cancun

Frequently asked questions

Does Moon Palace The Grand Cancun - All-inclusive offer free cancellation for a full refund?

Yes, Moon Palace The Grand Cancun - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Moon Palace The Grand Cancun - All-inclusive?

Yes, there are 9 outdoor pools and a children's pool.

Are pets allowed at Moon Palace The Grand Cancun - All-inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Moon Palace The Grand Cancun - All-inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Moon Palace The Grand Cancun - All-inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person return.

What are the check-in and check-out times at Moon Palace The Grand Cancun - All-inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Moon Palace The Grand Cancun - All-inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are both nearby.

What is there to do at Moon Palace The Grand Cancun - All-inclusive and nearby?

Have fun with on-site activities such as hiking, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, basketball and bowling. Enjoy a swim in one of the 9 outdoor swimming pools or use the all-inclusive property's other amenities, which include 5 swim-up bars and a nightclub. Moon Palace The Grand Cancun - All-inclusive also has a private beach, a lazy river and a steam room, as well as private indoor hot tubs, an arcade and a garden.

Are there restaurants at or near Moon Palace The Grand Cancun - All-inclusive?

Yes, there are 12 on-site restaurants, featuring Italian cuisine.

Does Moon Palace The Grand Cancun - All-inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub.

Does Moon Palace The Grand Cancun - All-inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Moon Palace The Grand Cancun - All-inclusive like?

Moon Palace The Grand Cancun - All-inclusive is a short 13-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 13 minutes' walk from Arrecife de Puerto Morelos National Park.

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Reviews

Moon Palace The Grand Cancun - All-inclusive Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Amenities

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pools and water parks were a standout, offering a variety of options for relaxation and fun for all ages. (86 reviews)
  • All-inclusive amenities and dining options exceeded expectations with generous offerings and high-quality food. (34 reviews)
  • The spa at this property offers excellent service and a highly personalized experience. (19 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Food
Service staff
Children
Restaurant
Room
Family friendly
Water park
Beach
Booking
Recreation

Reviews

Verified

10/10 Exceptional

Food is excellent, fun for kids
Wei Cheng, 3-night trip
Verified

10/10 Exceptional

Amazing hotel and perfect food and location
Mina, 6-night trip
Verified

10/10 Exceptional

Family friendly, water park, pools, beach, all inclusive, great variety of high quality restaurants and shows
Ziad, 6-night trip
Verified

10/10 Exceptional

Staff were very friendly, amenities were great and liquor was excellent!
Katie, 2-night trip
Verified

10/10 Exceptional

Great hotel, amenities, pools. Excellent food. Staff super friendly. Recommended 100%
Andres, 5-night trip
Verified

10/10 Exceptional

Very nice resort. Kids enjoyed a lot. Good spot for a perfect vacation.
Krishnamoorthy, 4-night trip
Verified

10/10 Exceptional

Very clean, lots of amenities and activities for the kids, great food overall - Habibi and Travola were our favourite restaurants. Great for families but verrryyyy loud
Erika, 6-night trip
Verified

10/10 Exceptional

The room super clean, good amenities.
yara, 3-night trip
Verified

10/10 Exceptional

Very satisfied with our stay. The room was spotless and comfortable, the staff were warm and attentive, and the amenities were excellent. Everything was well organized and made our stay relaxing and enjoyable. We would definitely return.
JUNG SIK, 3-night trip
Verified

10/10 Exceptional

Great experience lots to do for kids and couples
Shirali, 5-night trip
Verified

10/10 Exceptional

We throughly enjoyed all aspects of our stay. The resort was clean and well taken care of. All the pools and restaurants were great. The steakhouse was our favorite. Room service was very fast. We had a great time playing golf, the golf staff and amenities were very nice.
Jerrom, 5-night trip
Verified

6/10 Good

Clean property
Saurabh, 4-night trip
Verified

10/10 Exceptional

Great service
Gerardo, 6-night trip
Verified

10/10 Exceptional

Room were fabulous! I appreciated the flexibility to change rooms bc our first one was a bit noisy/busy for us. Staff were outstanding - friendly and helpful Amenities, especially the pools were top notch It was a fabulous stay!
Gillian, 7-night trip
Verified

10/10 Exceptional

Very family friendly. My kids had lots of fun with all kinds of activities. The food is great!
Jing, 5-night trip
Verified

10/10 Exceptional

Yes , rooms were clean and the staff was very helpful and friendly
Hanna, 8-night trip
Verified

10/10 Exceptional

Wonderful place for families
Notah Constance, 3-night trip
Verified

10/10 Exceptional

Great place for family getaway .
Krishna Reddy, 4-night trip
Verified

10/10 Exceptional

Great service. Very clean. Great food. Everything was as expected as this was our second time there and highly recommend this place. Beautiful resort.
KEVIN, 6-night trip
Verified

10/10 Exceptional

Yes & Yes ! Great staffs there
Wince, 1-night trip
Verified

10/10 Exceptional

Great people and clean
Jennifer, 6-night trip
Verified

10/10 Exceptional

Lots of food options and plenty of seating/umbrellas at both the beach and all the pools. Very friendly staff!
Amanda Lynn, 8-night trip
Verified

10/10 Exceptional

Was an awesome stay again - make sure to book your restaurant reservations early Kids love it and had no issues with any of staff - they are all great!
Benson Samuel, 6-night trip
Verified

10/10 Exceptional

Facility and staff were amazing!
Renee, 6-night trip
Verified

8/10 Very good

Clean property. Very friendly staff. Excellent resort and activities.
Niket R, 5-night trip