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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
6 outdoor pools, pool umbrellas, pool loungers
6 outdoor pools, pool umbrellas, pool loungers

Overview of Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

3.5 star property
Puerto Morelos beachfront property with free water park, spa

6.6/10 Good

57 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Child-friendly activities
  • 24/7 front desk
Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712

Room options

About this area

What's nearby

  • On the beach
  • Moon Palace Golf Club - 30 min drive
  • Riviera Cancun Golf Resort - 35 min drive
  • Iberostar Cancun Golf Course - 26 min drive
  • Delfines Beach - 26 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 30.2 miles/48.7 km

Restaurants

  • Los Caporales - 16 min drive
  • Los De Pescado - 16 min drive
  • Starbucks - 16 min drive
  • McDonald's - 16 min drive
  • Bugambilias - 18 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, you can spend time at the beach enjoying beach umbrellas, yoga and volleyball. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Dining choices include 12 restaurants, and the 4 beach bars are great places to grab a cold drink. Other highlights at this all-inclusive property include 3 poolside bars, a lazy river and a free kid's club.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 1005 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 12 restaurants
  • 10 bars/lounges
  • 4 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • 2 coffee shops
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball
  • Shopping
  • Pool table
  • Ping pong

Working away

  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 6 outdoor pools
  • Free water park
  • Full-service spa
  • Lazy river
  • Hot tub
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • Plasma television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Gourmet Marche – On-site buffet restaurant.
Zen – This restaurant specialises in Asian cuisine. Open daily.
Hunter Steak House – This restaurant only serves dinner. Open daily.
Grazie Italian Trattoria – This restaurant specialises in Italian cuisine. Open daily.
Taj – This restaurant specialises in Indian cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Sanitation services: USD 3.75 per night

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>This property accepts credit cards and cash.</p>

Also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Frequently asked questions

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offer free cancellation for a full refund?
Yes, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
As of 7 February 2023, prices found for a 1-night stay for 2 adults at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort on 8 February 2023 start from €486, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Yes, there are 6 outdoor pools and a children's pool.
Are pets allowed at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Sorry, there's no on-site parking at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.
What are the check-in and check-out times at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation on-site includes volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 6 outdoor swimming pools. Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort also has 3 swim-up bars, 3 poolside bars and a sauna, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Yes, there are 12 on-site restaurants, featuring Asian cuisine. Nearby restaurants include Los Caporales (7.2 mi), Bugambilias (7.6 mi) and Momo (7.6 mi).
Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort like?
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Reviews

6.6

Good

7.2/10

Cleanliness

8.3/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Michelle, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

January with friends
This hotel was great. The staff were very customer focussed. Food was good and drinks plentiful. Facilities were as to be expected for this type of accomodation. There were some negatives such as not being able to reserve tables in any in the restaurants unless you had paid to be part of the diamond club experience. Also the cabanas were in the main reserved for diamond club ...if not reserved you had to psy to rent them. I did not expect this considering the amount i paid per night. Overall though i would recommend the hotel
Nicola, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

6-night family trip
Verified Hotels.com guest review

8/10 Very good

Eun hee, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

cynthia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marixa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Had a great time at this resort. Yes, it's not all finished but thank god it wasn't because it will be jammed packed when it is. Food and service was excellent. The only down side was the pool water was a bit chilly for me in my opinion.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas vacay
I cannot say enough about this trip and the Resort! It was indeed all-inclusive. The food was delicious. The only not-so-good meal we had was at the Italian restaurent, Grazie - mediocre at best. The Gourmet Marche buffet was on point the whole time - fresh fruit and juice (in the mornings), variety and delicious! The wait staff was so nice, professional and accommodating. There are some restaurants that weren't open b/c the property just opened on Dec 20 (we arrived on Dec 25); and the water park wasn't finished. They still are getting set up - the spa for massages is in bldg 11 but the massage was divine! They have chairs on the beach and I can see that being an option when they get up and running and more ppl start arriving. But the property has a number of pools, many chairs, umbrellas and staff to help you with whatever you need. We thoroughly enjoyed ourselves and hope to return again!
6-night family trip
Verified Hotels.com guest review