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Ocean Coral & Turquesa All Inclusive

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View from property
On the beach, sun-loungers, beach umbrellas, beach towels
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers

Overview of Ocean Coral & Turquesa All Inclusive

VIP Access

Ocean Coral & Turquesa All Inclusive

4.5 star property
Puerto Morelos beachfront property with 9 restaurants, spa

7.6/10 Good

1,037 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is €242
Price available on 15/12/2022
Map
Super manzana 12, Lote 1-05, Puerto Morelos, QROO, 77580

Room options

About this area

What's nearby

  • On the beach
  • Maroma Beach - 22 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 25.9 miles/41.7 km
  • Shopping centre shuttle (surcharge)

Restaurants

  • Dona Sonia - 7 min drive
  • Fonda Americana Grill - 7 min drive
  • El Sazon Jarocho - 8 min drive
  • Las Koras - 8 min drive
  • Tanino’s - 9 min drive
Map

About this property

Ocean Coral & Turquesa All Inclusive

At Ocean Coral & Turquesa All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll have access to on-site snorkelling and kayaking. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Blue Moon, one of 9 restaurants, serves dinner. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club and a poolside bar. The overall property condition and location get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 511 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 9 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Basketball
  • Kayaking
  • Snorkelling
  • Shopping
  • Pool table
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 21 buildings/towers
  • Built in 2008
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • 4 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 50-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Spa

Despacio Spa has 6 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Dining

Blue Moon – This fine-dining restaurant only serves dinner.
Route 66 – This restaurant specialises in American cuisine and only serves dinner.
Ritratto D Italia – This restaurant specialises in Italian cuisine and only serves dinner.
Los Girasoles – This restaurant specialises in Mexican cuisine and only serves dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Shopping centre shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 11 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Ocean Coral Turquesa All Inclusive Puerto Morelos
Ocean Coral Turquesa All Inclusive
Ocean Coral Turquesa Puerto Morelos
Ocean Coral & Turquesa Hotel Puerto Morelos
Ocean Coral & Turquesa All Inclusive Puerto Morelos
Ocean Coral & Turquesa All Inclusive All-inclusive property

Frequently asked questions

Does Ocean Coral & Turquesa All Inclusive offer free cancellation for a full refund?
Yes, Ocean Coral & Turquesa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ocean Coral & Turquesa All Inclusive?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Ocean Coral & Turquesa All Inclusive on 15 December 2022 start from €242, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ocean Coral & Turquesa All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ocean Coral & Turquesa All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Ocean Coral & Turquesa All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ocean Coral & Turquesa All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Ocean Coral & Turquesa All Inclusive?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Ocean Coral & Turquesa All Inclusive and nearby?
Have fun with on-site activities such as kayaking, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Ocean Coral & Turquesa All Inclusive also has 5 bars and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near Ocean Coral & Turquesa All Inclusive?
Yes, there are 9 on-site restaurants, featuring American cuisine. Nearby restaurants include tanino’s (2.7 mi), Blue Morelos (2.7 mi) and John Gray's Kitchen (2.7 mi).
Does Ocean Coral & Turquesa All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Ocean Coral & Turquesa All Inclusive like?
Ocean Coral & Turquesa All Inclusive is located a short 2-minute walk from Arrecife de Puerto Morelos National Park. Travellers give top marks for the property's prime location.

Overall score and ratings

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Excellent service.
They waited for us to arrive at 2am, and allowed us to take food to our room from their 24 hour restaurant.They were very kind.
Melina, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Had a great time with my family The only down on this place Wes the food . Denver’s are ok But breakfast and lunch not to good
Rosaura, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I would like to improve lost items service.
Mykhailo, 7-night family trip
Verified Expedia guest review

8/10 Very good

The staff at the property was amazing the bartenders at the chill out bar especially Frankie johan and angel were the best… the only bad thing was the beach. It had nasty smelling seaweed everywhere. You really Cnt even go in the water it’s brown and disgusting. Also when first checked in I wasn’t told there are different packages like a price large package and an adults only package. I only found out when I found a pool in the back and was told I needed a different bracelet for it so I had to go to reception to see and pay for the besos adults only package. Again the staff was amazing and I would come back just because of them
Mariely, 8-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Staff were exceptional
Alida, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to vacation with family. Very friendly staff and lots to do around the resort! There was a great variety of food. Customer service was exceptional— the staff went above and beyond to make sure that the guests are well taken care of and having a good time.
Tyrah, 3-night family trip
Verified Expedia guest review

6/10 Good

Great staff but hotel needs work. Room was very dated, poor air conditioning, faulty electrical items. Nice breakfast and lunch. Evening food was not good at any of the restaurants. Also don’t be fooled by the number of restaurants listed half are not available unless you are adults only or have upgraded. Limited activities for children, ok for under 5 but nothing for over it then moved up to adult activities
Mark, 6-night family trip
Verified Ebookers guest review

10/10 Exceptional

i liked everiting
jorge, 5-night family trip
Verified Orbitz guest review

4/10 Fair

Kirlls, 7-night trip
Verified Expedia guest review

8/10 Very good

Lisa, 3-night trip
Verified Expedia guest review