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Excellence Riviera Cancun - Adults Only All Inclusive
Beachfront property in Puerto Morelos with spa, beach bar
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Excellence Riviera Cancun - Adults Only All Inclusive
Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive
Overview of Excellence Riviera Cancun - Adults Only All Inclusive
9.2
Superb
Property highlights
- Bar
- Free WiFi
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
Main amenities
- Daily housekeeping
- On a private beach
- 10 restaurants and 11 bars/lounges
- Full-service spa
- 6 outdoor pools
- Rooftop terrace
- 24-hour fitness centre
- Outdoor tennis court
- Sauna
- Steam room
- Spa tub
- Beach bar
Feel at home
- Private bathroom
- Separate bath and shower
- Living room
- Premium TV channels
- Garden
- Daily housekeeping
Room options
View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front
View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View
Two-Story Rooftop Terrace Suite Spa or Pool View
View all photos for Excellence Club Junior Suite Pool View
Excellence Club Junior Suite Pool View
View all photos for Excellence Club Junior Swim Up Suite Pool View
Excellence Club Junior Swim Up Suite Pool View
View all photos for Junior Suite Spa or Pool View
Junior Suite Spa or Pool View
View all photos for Junior Swim-Up Suite Spa or Pool View
Junior Swim-Up Suite Spa or Pool View
View all photos for Junior Suite Ocean View
Junior Suite Ocean View
View all photos for Excellence Club Junior Suite Ocean Front
Excellence Club Junior Suite Ocean Front
View all photos for Excellence Club Junior Swim-Up Ocean View
Excellence Club Junior Swim-Up Ocean View
View all photos for Excellence Club Honeymoon Suite Ocean Front
Excellence Club Honeymoon Suite Ocean Front
About this area
What's nearby
- On a private beach
- Puerto Morelos Town Square - 8 min drive
- Moon Palace Golf Club - 17 min drive
- Maroma Beach - 22 min drive
- Ventura Park Cancun - 22 min drive
- Riviera Cancun Golf Resort - 28 min drive
Getting around
Restaurants
- Bordeaux Restaurant - 10 min walk
- Las Karnitas - 9 min drive
- La Sirena Restaurant, Lounge and Sports Bar - 8 min drive
- Punta Corcho - 8 min drive
- World Café Restaurant - 10 min walk
About this property
Excellence Riviera Cancun - Adults Only All Inclusive
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkelling
Land activities
Cycling
Fitness facilities
Football
Tennis
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Languages
English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
At a glance
Hotel size
- 440 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in time from 3:00 PM until anytime
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- For more details, please contact the property using the information on the booking confirmation
- All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- Children (18 years old and younger) are not allowed
- No cots (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
Other information
- Designated smoking areas
- Caters to adults only
Property amenities
Food and drink
- Free buffet breakfast each morning 6:00 AM–10:00 AM
- 10 restaurants
- 11 bars/lounges
- Beach bar
- Poolside bar
- Swim-up bar
- Coffee shop
- Coffee/tea in a common area
- Barbecue grills
- Private dining
- 24-hour room service
- Snack bar/deli
What to do
- On a private beach
- Tennis
- Fitness classes
- Pilates classes
- Yoga classes
- Beach volleyball
- Kayaking
- Sailing
- Shopping
Working away
- 4 meeting rooms
- Conference space (104410 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Hair salon
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free pool cabanas
- Romance packages
Facilities
- 9 buildings/towers
- Built in 2004
- ATM/banking
- Rooftop terrace
- Garden
- 24-hour fitness centre
- Adjacent to a golf course
- 6 outdoor pools
- Full-service spa
- Hot tub
- Outdoor tennis court
- Sauna
- Massage/treatment rooms
- Steam room
- At least 80% of food locally sourced
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- Local culture and ecosystem education
- At least 80% of lighting from LEDs
- Comprehensive recycling policy
- No plastic drinking straws
- Reusable tableware only
- Banquet hall
Accessibility
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible parking
Room amenities
Be entertained
- 55-inch flat-screen TV
- Premium satellite channels
Home comfort
- Air conditioning (climate-controlled)
- Free stocked minibar
- Coffee/tea maker
- Dressing gowns and slippers
Sleep well
- Pillow menu
- Blackout curtains
- Turndown service
- Premium bedding
- Pillow-top mattress
What to enjoy
- Separate living room
Freshen up
- Private bathroom
- Jetted bath
- Separate bath and shower
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Free WiFi
- Free international calls
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Composting
- Recycling
- Water-efficient showers only
- Water-efficient toilets only
Special features
Spa
MIILE SPA has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
The Kitchen Table – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Agave – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Spice – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Chez Isabelle – This restaurant specialises in French cuisine and only serves dinner. Open daily.
Basmati – This restaurant specialises in Indian cuisine and only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Fees & policies
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
No shows require payment in full, including taxes and service fee.
Also known as
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive