Legal Information
Hotels.com operates the website https://ie.hotels.com which acts as an interface between you and the various Travel Providers (as defined below).
Hotels.com, L.P., has its registered office at:
5400 LBJ Freeway
Suite 500
Dallas
Texas 75240
USA
Phone number: +1 469-335-1197
When you make a booking for a Travel Service (as defined in the Terms of Service) using the website, you will be entering into a contract with the relevant Travel Provider (as defined in the Terms of Service) for that Travel Service - for example this could be Hotels.com or an accommodation provider.
When you are entering into a contract with Hotels.com or an accommodation provider, you will find the corporate details of the Travel Provider set out on the page where you complete your booking.
Customer Service Contacts:
Phone number: 01 656 9439 (local rate) +353 1 656 9439 (from abroad)
Email: click here to email us.
How we order your search results:Sort order (hotels.com)Trademark & Copyrights
If you have any questions concerning the usage or licensing of trademarks or copyrighted materials, please contact us at IPMatters@expedia.com.
Illegal content & Security Matters
If you suspect content on our website could be illegal please send us an email at eu-notifications@hotels.com explaining as precisely as possible, why you consider the content to be illegal. Please also indicate the specific URL in order to identify the content.
Dispute Resolution
The European Commission’s Online Dispute Resolution Platform is available at http://ec.europa.eu/odr.
Digital Services Act
As of 17/02/2023, Hotels.com does not reach the threshold of 45 million average monthly recipients of the service in the European Union, calculated in accordance with Recital 77 of the Digital Services Act (DSA) and Article 24(2) of the DSA. For more information, please visit the DSA section on the Expedia Group Corporate Standards page, available here.