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Platinum Yucatan Princess Adults Only - All inclusive

5.0 star property
Playa del Carmen beachfront aparthotel with spa, beach bar

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Platinum Yucatan Princess Adults Only - All inclusive

Photo gallery for Platinum Yucatan Princess Adults Only - All inclusive

View from property
Exterior detail
Suite, Round Bed, Swimout (Honeymoon)
42-inch plasma TV with satellite channels, TV
6 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Platinum Yucatan Princess Adults Only - All inclusive

8.2

Very good

Property highlights

  • Bar
  • Free breakfast
  • Free WiFi
Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710
Main amenities
  • 470 apartments
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 8 bars/lounges
  • Full-service spa
  • 13 outdoor pools
  • Nightclub
  • 6 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Living room
  • Television
  • Garden
  • Terrace

Room options

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area

Suite, Round Bed, Swimout (Honeymoon)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room, Swimout (Platinum)

  • 54 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (deluxe)

  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Queen Sofa Bed OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Platinum)

  • 54 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

About this area

What's nearby

  • On the beach
  • Gran Coyote Golf - 6 min drive
  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Tres Rios Ecopark - 13 min drive
  • Quinta Avenida - 10 min drive
  • Central Square - 12 min drive
  • Mamitas Beach - 18 min drive
  • Playa del Carmen Main Beach - 19 min drive
  • Playa del Carmen Maritime Terminal - 14 min drive
  • Playacar Golf Club - 16 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13 miles/20.9 km

Restaurants

  • Amaranto - 19 min walk
  • The Fives Plaza - 3 min drive
  • Snack Riviera - 12 min walk
  • Buffet Sunset - 11 min walk
  • Grand Sunset Princess swimup bar - 13 min walk
Map

About this property

Platinum Yucatan Princess Adults Only - All inclusive

At Platinum Yucatan Princess Adults Only - All inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll only be within a 10-minute drive of Quinta Avenida. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and aromatherapy. Yucatan, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. There are 2 poolside bars and a nightclub, and apartments get the details right with free minibar items and dressing gowns. Fellow travellers like the restaurant and overall property condition.

All-inclusive

This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Languages

English, French, Spanish

Sustainability

Sustainability practices

Garden
LED lighting
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Property amenities

Beach

  • On the beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 13 outdoor pools
  • Sunloungers
  • Umbrellas
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • 8 treatment rooms
  • Body scrubs
  • Couples treatment room(s)
  • Deep-tissue massages
  • Reflexology
  • Aromatherapy
  • Hydrotherapy
  • Manicures and pedicures
  • Body treatments
  • Facials
  • Hot stone massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Restaurants on site

  • Yucatan
  • Bruschetta
  • Rodeo Grill
  • Aroma
  • Asiatico

Food and drink

  • Coffee/tea maker

Dining

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 6 restaurants
  • 2 poolside bars, 8 bars/lounges and 1 beach bar
  • Stocked minibar (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Slippers
  • Towels provided
  • Dressing gowns
  • Hairdryer

Living spaces

  • Living room

Entertainment

  • 42-inch plasma TV with satellite service

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Desk
  • Conference space (6426 square feet)

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • 24-hour front desk

Things to do

  • Fitness centre
  • 6 outdoor tennis courts
  • Nightclub
  • Volleyball on site
  • Basketball on site
  • Golf driving range on site
  • Tennis on site
  • Beach volleyball on site
  • Aerobics classes on site
  • Scuba diving nearby

Safety features

  • First aid kit
  • Security system
  • Smoke detector

General

  • 470 rooms
  • 5 buildings
  • LED light bulbs

Special features

Spa

Princess Spa Platinum has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Yucatan – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Bruschetta – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Rodeo Grill – This theme restaurant specialises in Tex-Mex cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma – This fine-dining restaurant specialises in international cuisine and only serves dinner. Open daily.
Asiatico – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adu
Platinum Yucatan Princess Adults Playa del Carmen
Paltinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only All Inclusive
Platinum Yucatan Princess Adults Only - All Inclusive Aparthotel

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All inclusive offer free cancellation for a full refund?
Yes, Platinum Yucatan Princess Adults Only - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Platinum Yucatan Princess Adults Only - All inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Platinum Yucatan Princess Adults Only - All inclusive?
Yes, there are 13 outdoor pools.
Are pets allowed at Platinum Yucatan Princess Adults Only - All inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Platinum Yucatan Princess Adults Only - All inclusive?
Yes, there's free self parking. On-site parking includes off-street options.
What are the check-in and check-out times at Platinum Yucatan Princess Adults Only - All inclusive?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and contactless social distancing are available.
What is there to do at Platinum Yucatan Princess Adults Only - All inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes aerobics , basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 13 outdoor swimming pools. Platinum Yucatan Princess Adults Only - All inclusive also has 2 poolside bars, 8 bars and a nightclub, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Platinum Yucatan Princess Adults Only - All inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine.
Does Platinum Yucatan Princess Adults Only - All inclusive have any outdoor private spaces?
Yes, each apartment features a furnished balcony.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Athena, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

The entire staff was friendly and always in a great mood. The place is in great condition and kept up on a daily basis. From the bell staff to the teppanyaki chefs, everyone was vey welcoming and attentive.
Cristian, 5-night trip
Verified Hotels.com guest review

6/10 Good

José, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Yevgeniy, 9-night trip
Verified Expedia guest review

10/10 Exceptional

The property grounds were beautiful and meticulously kept,24hrs a day! Anything we needed,it seems they had already thought of. Blown away by the catering and services provided to us. Way exceeded our expectations! We have 9 kids. So,an adult week was much needed. It was hard to leave after such luxuries for a week.
John Andrew, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was good.
Sally, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Yanell, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Franklin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean, awesome food great entertainment!!
Eric, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Nice place but many staff just don’t understand. Housekeeping was slow and not really detailed ( needed to request towels and shampoo- no biggie) Resort very pretty Playa del Carmen is about 40 minutes to downtown with a $4.00 shuttle which was good Would stay again Comfortable beds, swim out pool room was nice and large shower and large room Food better than average- just very small portions so just ask for more! Drinks were plentiful if you wanted Issue with all inclusive I think is drunk people late at night
Elizabeth, 5-night romance trip
Verified Expedia guest review