10/10 Exceptional
24 June 2023
Ryan
Ryan, 4-night trip
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya
Playa del Carmen beachfront hotel with free water park, spa
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Nickelodeon Hotels & Resorts All Inclusive Riviera Maya
Photo gallery for Nickelodeon Hotels & Resorts All Inclusive Riviera Maya
Overview of Nickelodeon Hotels & Resorts All Inclusive Riviera Maya
8.2 out of 10 Very good
8.2/10 Very good
Property highlights
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710
Main amenities
- Daily housekeeping
- On the beach
- 6 restaurants and 3 bars/lounges
- 2 swim-up bars
- Full-service spa
- Outdoor pool and lazy river
- Free water park
- Free children's club
- Free airport shuttle
- 24-hour health club
- Sauna
- Steam room
For families
- Children stay free
- Free cots/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
Room options
View all photos for Big Kahuna Suite
Big Kahuna Suite
View all photos for Lair Suite
Lair Suite
View all photos for Swim-Up Oceanfront Queen Suite
Swim-Up Oceanfront Queen Suite
View all photos for Swim-Up Oceanfront Pool Deck Level Queen Suite
Swim-Up Oceanfront Pool Deck Level Queen Suite
View all photos for Swim-Up Oceanfront Pool Deck Level King Suite
Swim-Up Oceanfront Pool Deck Level King Suite
View all photos for Swim-Up Oceanfront King Suite
Swim-Up Oceanfront King Suite
View all photos for Penthouse Swim-Up Oceanfront Queen Suite
Penthouse Swim-Up Oceanfront Queen Suite
View all photos for Penthouse Swim-Up Oceanfront King Suite
Penthouse Swim-Up Oceanfront King Suite
View all photos for Pineapple Suite
Pineapple Suite
About this area
What's nearby
- On the beach
- Puerto Morelos Town Square - 16 min drive
- Maroma Beach - 16 min drive
- Tres Rios Ecopark - 17 min drive
- El Camaleón Mayakoba Golf Course - 15 min drive
- Gran Coyote Golf - 18 min drive
- Quinta Avenida - 25 min drive
Getting around
Restaurants
- Cena Trattoria By el Faro - 12 min drive
- Huama - 12 min drive
- Café del Lago - 13 min drive
- El Cocotal - 8 min drive
- Guacamaya Bar - 9 min drive
About this property
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya
All-inclusive
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
Land activities
Fitness facilities
Children's club
Lessons/classes/games
Aerobics
Cooking
Dancing
Pilates
Yoga
Entertainment
On-site entertainment and activities
On-site live performances
Theme parties
Languages
American (Sign language), English, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Social distancing
Social distancing measures in place
This information is provided by our partners.
At a glance
Hotel size
- 280 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in time from 4:00 PM until midnight
- Minimum check-in age – 18
- Check-out time is 11:00 AM
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
- Babysitting*
- Supervised childcare*
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free on-site self-parking
Transfers
- Free airport shuttle (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- 6 restaurants
- 3 bars/lounges
- 2 swim-up bars
- Coffee/tea in a common area
- Free daily reception
- 24-hour room service
- Water dispenser
Travelling with children
- Children stay for free (see details)
- Free children's club
- Free water park access
- Children's pool
- Lazy river
- Playground
- Supervised childcare (surcharge)
- Local/corner shop
- Children's games
- Changing table
What to do
- On the beach
- Fitness classes
- Pilates classes
- Yoga classes
- Scuba diving
- Evening entertainment
- Shopping
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Free food/drink shopping service
- Hair salon
- Wedding services
- Multilingual staff
- Porter/bellhop
- Free pool cabanas
- Pool loungers
- Romance packages
Facilities
- 1 building/tower
- Built in 2021
- ATM/banking
- Safe-deposit box at front desk
- Garden
- 24-hour health club
- An outdoor pool
- Free water park
- Full-service spa
- Lazy river
- Sauna
- Massage/treatment rooms
- Steam room
- Water slide
Accessibility
- Lift
- Accessible airport shuttle
Room amenities
Be entertained
- Smart television
- Satellite TV channels
Home comfort
- Air conditioning
- Free stocked minibar
- Coffee/tea maker
- Dressing gowns and slippers
- Children's dressing gowns and children's slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Turndown service
- Premium bedding
- Memory-foam mattress
- Free cot/infant bed
What to enjoy
- Furnished balcony
- Individually furnished and decorated
- Separate sitting area
Freshen up
- 2 bathrooms
- Deep-soaking bath
- Separate bath and shower
- Rainfall shower heads
- Soap and shampoo
- Hairdryer
- Towels
- Toothbrush and toothpaste
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
- Children's dinnerware
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Restaurant dining guide
Special features
Spa
NÁAY SPA has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
YACHT CLUB, WORLD CUISINE – On-site restaurant.
GOOD BURGER™ – On-site family restaurant. Open daily.
BIKINI BOTTOM BAR™ & GOUR – On-site theme restaurant. Open daily.
PIAZZA™ – On-site family restaurant. Open daily.
LE SPATULA – MARKET DININ – On-site theme restaurant. Open daily.
Fees & policies
Children & extra beds
- In-room babysitting is available for an extra charge
- Supervised childcare is available for an extra charge
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Property registration number OPERADORA GENTION SA DE CV
Also known as
Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels & Resorts All Inclusive Riviera Maya Hotel
Frequently asked questions
Reviews
8.2
Very good
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews