Carretera Cancun-Chetumal Km. 291, Esquina Calle 54 Norte, Playa del Carmen, QROO, 77710
What's nearby
Plaza Las Americas - 14 min walk
Quinta Avenida - 20 min walk
Quinta Alegría Shopping Mall - 2 min drive
Mamitas Beach - 5 min drive
Playa del Carmen Main Beach - 5 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.9 miles/20.8 km
Restaurants
Los de Carnitas "El Tío - 9 min walk
La Birria - 6 min walk
Taquerias los Tarascos - 10 min walk
Tacos de Cecina Yecapixtla - 3 min walk
La Bamba Jarocha - 7 min walk
About this property
Magic Express
At Magic Express, you'll be a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the health club. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
97 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free wired internet access in rooms
Parking
On-site parking is limited (max. 1 space per unit)
On-site carport and garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Room service (limited hours)
Water dispenser
What to do
Beach nearby
Ecotours nearby
Cave exploring nearby
Wildlife drive nearby
Kayaking nearby
Scuba-diving nearby
Zip-lining nearby
Working away
Business centre
2 meeting rooms
Computer station
Conference centre (1119 square feet of space)
Services
24-hour front desk
Concierge services
Free newspapers in reception
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Health club
An outdoor pool
Traditional architecture
Accessibility
Lift
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free wired Internet
Free local calls
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 100 for adults and MXN 100 for children
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Also known as
Magic Express Hotel Playa del Carmen
Magic Express Hotel
Magic Express Playa del Carmen
Magic Express Hotel Riviera Maya/Playa Del Carmen, Mexico
Magic Hotel
The Magic Hotel
Magic Express Hotel
Capital O The Magic Hotel
Magic Express Playa del Carmen
Magic Express Hotel Playa del Carmen
Frequently asked questions
Does Magic Express offer free cancellation for a full refund?
Yes, Magic Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Magic Express?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Magic Express?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Magic Express?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Magic Express?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Magic Express?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Magic Express and nearby?
Have fun with nearby activities such as boat tours, fishing and jet-skiing. Additional recreation nearby includes cave exploring, game drives and ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a health club and a garden.
What's the area around Magic Express like?
Magic Express is in El Pedregal, a short 20-minute walk from Quinta Avenida and 14 minutes' walk from Plaza Las Americas.
Magic Express Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.6/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
20 September 2021
Enrique
Enrique, 2-night trip
Verified Expedia guest review
10/10 Exceptional
10 July 2021
Verified traveller
9-night trip
Verified Expedia guest review
10/10 Exceptional
5 July 2021
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2021
En general excelente servicio
Verified traveller
5-night family trip
Verified Expedia guest review
10/10 Exceptional
21 June 2021
Everybody makes a mistake or everything can go wrong at any time. Here when something is not right or not supposed to be that way they are willing to fix it to the best of their ability. The first night when my son took a shower the water didn't drain or drained very slow then it overflowed. Then there was water all over the bathroom and a little bit in the bedroom. It was nighttime. No big deal. The following morning i saw cleaning staff and mentioned that to one of them. Right away she called a maintenance guy. He came. And problem solved. One more when we checked in, she gave me the room with just one bed. Then i went back to her telling her i reserved a room with two beds. She looked at the screen and gladly switched. I love this place.
Verified traveller
4-night family trip
Verified Orbitz guest review
10/10 Exceptional
19 June 2021
Right off the main highway,close to the Plaza Las Americas shopping Mall
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 June 2021
Excellent value!
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 May 2021
Yes
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
14 May 2021
Muy limpio y cómodo
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
5 May 2021
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
18 April 2021
Great for price. Location is on a Main Street which easy to find a taxi
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
30 March 2021
Location and value. Only one elevator works and takes forever. Maintenance should be improve as well as AC in the rooms.
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
30 March 2021
Nice budget option
Nice inexpensive no frills hotel. Staff was super nice and most understand English. Otherwise just download a translator app and you will be fine. Rooms were clean and WiFi worked well. If I am not mistaken, breakfast was 85 pesos. Not much to do in the area and about 15 to 20 mins walk to the beach or the tourist area. Probably due to Covid, no ice or plastic cups in the room.
Steve
Steve, 2-night trip
Verified Hotels.com guest review
8/10 Very good
25 March 2021
It was a friendly staff and good service they were very nice and helpfull
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 February 2021
Great Hotel!
I have stayed at the hotel once before and was very happy with the overall experience. It was the same great service and met my expectations. Great place to stay if you want to be in a central location. You have easy access to where you want to go.
Kirkland
Kirkland, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 February 2021
Beautiful clean hotel, amazing for the price ! Great location.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
4 January 2021
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
26 December 2020
Verified traveller
1-night trip
Verified Orbitz guest review
10/10 Exceptional
7 February 2020
My first time and I LOVED IT!!!!!!!! Very clean, free breakfast was great restaurant food excellent and very reasonable in price. All staff members so friendly and helpful. My next visit I will definitely stay there.
JaneAnneLewis
JaneAnneLewis, 6-night family trip
Verified Expedia guest review
6/10 Good
7 January 2020
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
6 January 2019
Verified traveller
6-night trip
Verified Expedia guest review
8/10 Very good
6 January 2019
A great hotel for those on a budget. A few things to know: WiFi is practically non-existant in the rooms. You really only get a good signal in the common areas. The staff doesn’t really speak much English. This isn’t a bad thing but something to know for those who don’t speak Spanish. It’s about a 20-25 min walk to the beach. We loved this because we got to see parts of the town many tourists staying at the beach probably don’t get to see. The food is better away from the beach and much cheaper.
Verified traveller
5-night romance trip
Verified Expedia guest review
8/10 Very good
30 December 2018
Wi-Fi is good. Very fast.
Beds are a little hard.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 April 2018
Very clean hotel in very friendly stuff.
We came to early so they kept our bags in the front desk so we could go to the beach and come back and get a room later on that night very friendly staff!
Close enough to the beach and far away to make it half the price. Wonderful experience except for my hard bed.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
10 March 2018
This was my second stay here in 8 years & it continues to satisfy. Staff was pleasant & helpful. Check in/out a breeze. Prices outstanding, especially if you think what the beach folks are paying! :-)
Hotel & rooms are well maintained, clean, good beds, & decent continental breakfast. With a car it's 5-10 minutes to the beach area & pedestrian zone.
It seems to cater mainly to Latin-Americans but that may be a plus! Similar to a Holiday Inn Express.