Secrets Maroma Beach Riviera Cancun All Inclusive

Photo gallery for Secrets Maroma Beach Riviera Cancun All Inclusive

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Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Infinity pool

Overview of Secrets Maroma Beach Riviera Cancun All Inclusive

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Secrets Maroma Beach Riviera Cancun All Inclusive

5-star property
Adults-only beachfront property with spa

9.2/10 Superb

1,003 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Carretera Federal 307 Chetumal-Cancún, Km 306.5, Solidaridad, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On a private beach
  • Full-service spa
  • Nightclub
  • Fitness centre
  • Sauna
  • Steam room
  • Beach sunloungers
  • Beach towels
  • 24-hour room service
  • Business centre
  • Terrace
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On a private beach

About this property

Secrets Maroma Beach Riviera Cancun All Inclusive

Other perks at this property include:
  • Swimming pool
  • Free self-parking and valet parking
  • Tennis courts, barbecues and luggage storage
  • Meeting rooms, concierge services and a 24-hour front desk
Other conveniences in all rooms include:
  • Bathrooms with jetted baths and designer toiletries
  • LED TVs with cable channels
  • Separate sitting areas, LED light bulbs and ceiling fans

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
On-site antigen/rapid COVID-19 testing is available for a fee
This information is provided by our partners.

At a glance

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Mini golf

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Mini golf
  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Swimming pool
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

On-site antigen/rapid COVID-19 testing is available for a fee.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Secrets Maroma Beach Riviera Cancun All Inclusive
Secrets oma Riviera Cancun In
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun Adults Only
Secrets Maroma Beach Riviera Cancun Optional All Inclusive
Secrets Maroma Beach Riviera Cancun Adults Only All Inclusive

Overall score and ratings

9.2

Superb

9.7/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Maroma Beach is 1st class all the way!
I give Maroma Beach the highest recommendation I can give. The staff is absolutely amazing and resort is immaculately clean! Best place we have ever been!
James, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best resort ever amazing swim out pool and so much to do during the day
Wilma, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

mary, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly Recommend!!
Excellent! The staff was the best - always on hand to help and bring you anything you need. The hotel was beautiful and the food was delicious. I highly recommend the swim out suites - it was the best after a long day at the beach/pool.
Crystal, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shila, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was beautiful and the staff was fabulous! We will be BACK!
Thrisa, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Susanna, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I loved this property and the staff. However the nightlife needs to be spruced up
Latosha, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We stayed at Secrets Maroma for 6 nights: June 27th - July 3rd. Having been married in July of last year at a different 5 star Cancun resort that wasn’t secrets but rather Excellence, our expectations for our stay were incredibly high… we compared everything on this trip to our very positive experience from last year. POSITIVES: The general atmosphere, resort property and layout, the spa, and food all exceeded expectations. Expect to be treated like royalty in the Preferred Club, it was one of the favorite parts of our trip and I would never recommend not doing Preferred Club at this property no matter what anyone says. When people say it’s not worth it or they didn’t notice it’s because they have no idea what they actually missed. The food in the PC in the beach bar was incredible and the service couldn’t be beat. Not a day went by where we didn’t use the PC amenities for breakfast, drinks, night time or special dinners — like Rock Lobster. With PC you also get FREE access to the spas hydrotherapy which we had no idea about when booking our trip and was one of the favorite things we did. We booked a massage on the beach which I was also skeptical about but turn out to be another one of the favorite things we did all week. Expect the rooms at this resort to also blow most resorts out of the water. Your turn down service is always spot on, multiple times a day they come clean your room. NEGATIVES: Sea grass, but they try their best to maintain the beach front.
Lindsey Marie, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great.
Kade, 5-night romance trip
Verified Expedia guest review