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Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

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2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Preferred Club Junior Suite Ocean View King | Premium bedding, free minibar, in-room safe, desk
Lobby
Lobby sitting area
Couples treatment room(s), sauna, steam room, body treatments

Overview of Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

VIP Access

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

5.0 star property
Adults-only beachfront property with spa, near Maroma Beach
9.2 out of 10 Superb
9.2/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
Map
Carretera Federal 307 Chetumal-Cancún, Km 306.5, Solidaridad, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On a private beach
  • 8 restaurants and 8 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Spa tub
Feel at home
  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On a private beach
  • Maroma Beach - 32 min walk
  • Tres Rios Ecopark - 13 min drive
  • El Camaleón Mayakoba Golf Course - 13 min drive
  • Gran Coyote Golf - 14 min drive
  • Quinta Avenida - 18 min drive
  • Mamitas Beach - 19 min drive
  • Playa del Carmen Main Beach - 20 min drive
  • Puerto Morelos Town Square - 22 min drive
  • Ojo de Agua Beach - 22 min drive
  • Playa del Carmen Maritime Terminal - 22 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 15.8 miles/25.5 km

Restaurants

  • La Laguna - 9 min drive
  • Restaurante el Tapatío - 10 min drive
  • Lobby Bar Acuarium - 14 min drive
  • Snake Bar At Iberostar Maya - 13 min drive
  • Tequila Bar - 1 min walk
Map

About this property

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive

Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offers a private beach where you can sip a drink at the beach bar or relax on a sunlounger, plus you'll be within a 10-minute drive of Maroma Beach. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Preferred Beach Club, one of 8 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 8 bars/lounges, a nightclub and a poolside bar. Fellow travellers love the helpful staff and location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 412 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 8 restaurants
  • 8 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Mini golf
  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing
  • Concerts/live shows
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (7752 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Nightclub
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Spa

The on-site spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Preferred Beach Club – This beachfront restaurant specialises in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
El Patio – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Bordeaux – This restaurant specialises in French cuisine and only serves dinner. Open daily.
Portofino – This restaurant only serves dinner. Open daily.
Himitsu – This restaurant specialises in Pan-Asian cuisine and only serves dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Secrets Maroma Beach Riviera Cancun All Inclusive
Secrets oma Riviera Cancun In
Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun Adults Only
Secrets Maroma Beach Riviera Cancun All Inclusive
Secrets Maroma Beach Riviera Cancun Optional All Inclusive
Secrets Maroma Beach Riviera Cancun Adults Only All inclusive

Frequently asked questions

Does Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive offer free cancellation for a full refund?
Yes, Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (20-min drive) is nearby.
What is there to do at Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics , basketball and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive also has 8 bars, a nightclub and a private beach, as well as a sauna, a fitness centre and a garden.
Are there restaurants at or near Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive?
Yes, there are 8 on-site restaurants, featuring al fresco dining and international cuisine.
Does Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.

Reviews

9.2

Superb

9.7/10

Cleanliness

9.6/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

mario, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect romance resort
Absolutely amazing resort. Cleanest place we've been. The staff are the most friendly people i have ever met. Perfect romantic trip for us to celebrate 25 years. Since it was our anniversary we would come back from dinner to a bubble bath drawn and rose petals in a heart shape on the bed.
Carmen, 6-night trip
Verified Hotels.com guest review

6/10 Good

Not Excellent At All
Too many mediocre activities every day. Should spend less in costing such mediocre activities like acrobatics or boogie nights (?) and invest in more serving entire tuna to all guests around the pool at noon, maybe have a big bbq with premium steaks, pool side, good relaxing saxophone music under the stars, in general, food was pretty mediocre, particularly the Italian restaurant. Personal concierge was hardly present and room upgrade was definitely a waste of money. Pools were nice but. Beach was dirty, not clear a d totally overpromised vs photos and brochures.
Gretchen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Panayiota, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very impressed. The accommodations were high end. The staff were exceedingly friendly. Beautiful pool and beach. Good variety and quality of food. Was there in 2010 and plan to go back next year. Top shelf.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love Secrets Maroma. The property is beautiful, incredibly clean and the service is great. The Preferred Club is well worth the extra cost. But I was frustrated that sometimes private events prevented access to parts of the resort, including the Preferred Club beach area. The resort should make sure that events do not interfere with guests ability to use the resort.
GREGORY HOWARD, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The property and staff were all great! The food was excellent and we enjoyed the on-site entertainment. We would absolutely stay there again!
Verified Expedia guest review

8/10 Very good

Kevin, 7-night trip
Verified Expedia guest review

8/10 Very good

Michael, 5-night trip
Verified Expedia guest review

10/10 Exceptional

April, 3-night trip
Verified Expedia guest review