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Riu Yucatan All Inclusive

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View from property
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
4 outdoor pools, pool umbrellas, pool loungers

Overview of Riu Yucatan All Inclusive

Riu Yucatan All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Quinta Avenida

8.0/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach sunloungers
  • Beach towels
  • Children's pool
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In Playacar
  • Quinta Avenida - 32 min walk
  • Playa del Carmen Main Beach - 33 min walk
  • Playacar Golf Club - 3 min drive
  • Playa del Carmen Maritime Terminal - 10 min drive
  • Mamitas Beach - 8 min drive
  • Xplor Theme Park - 16 min drive
  • Xcaret Eco Theme Park - 19 min drive
  • Ferry to Cozumel - 23 min drive
  • Tres Rios Ecopark - 19 min drive
  • Maroma Beach - 36 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/20 km

Restaurants

  • Fruta Madre - 5 min drive
  • Ristorante Latinos - 5 min drive
  • Carnitas Teresita - 6 min drive
  • Doña Aurelia - 6 min drive
  • Perché no - 6 min drive

About this property

Riu Yucatan All Inclusive

At Riu Yucatan All Inclusive, you can hit the beach to get a beach massage or relax on a sunlounger, plus you'll be within a 10-minute drive of Playa del Carmen Main Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. La Hacienda, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 5 bars/lounges, a free kid's club and a poolside bar. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 507 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Golfing nearby
  • Waterskiing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 12 buildings/towers
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • 4 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Water slide

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

On-site entertainment and activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna. The spa is open daily.

Dining

La Hacienda – This buffet restaurant serves breakfast, lunch and dinner.
Shanghai – This buffet restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Sicilia – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
La Margarita – This steakhouse is located by the pool. Reservations are required. Open daily.
Cancun – On-site lobby lounge. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Covid-19 Health Protocol (RIU) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan All Inclusive
Riu Yucatan Playa del Carmen
Riu Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi
Riu Yucatan Inclusive Carmen
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan All Inclusive All-inclusive property

Frequently asked questions

Does Riu Yucatan All Inclusive offer free cancellation for a full refund?
Yes, Riu Yucatan All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Riu Yucatan All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riu Yucatan All Inclusive?
Yes, there are 4 outdoor pools and a children's pool.
Are pets allowed at Riu Yucatan All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Riu Yucatan All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Riu Yucatan All Inclusive?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at Riu Yucatan All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing. Additional recreation on-site includes aerobics and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Riu Yucatan All Inclusive also has 5 bars, a water slide and a sauna, as well as a health club and a garden.
Are there restaurants at or near Riu Yucatan All Inclusive?
Yes, there are 4 on-site restaurants, featuring Asian cuisine and poolside dining. Nearby restaurants include Lara & Luca (2 mi), El Nero (2.4 mi) and Alux Restaurant (2.8 mi).
Does Riu Yucatan All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Riu Yucatan All Inclusive like?
Riu Yucatan All Inclusive is a short 2-minute walk from Piste Cyclable sur Paseo Xaman-Ha and 18 minutes' walk from Mahi Golf Course.

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

7.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

The resort was very clean and the staff extremely friendly and helpful.
Megan, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Didn't want for anything.
Jane, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mariann, 6-night trip
Verified Expedia guest review

2/10 Poor

The property was beautiful
Matilda, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

This was my third time staying at this resort. The after dinner entertainment was good. Plenty of pool side things to do.
Steven Eliot, 6-night trip
Verified Expedia guest review

8/10 Very good

Checkin was way past 4 pm as no rooms were available. This is completely unacceptable, especially for a traveler to RIU resorts on a monthly basis .
Kenneth, 7-night family trip
Verified Orbitz guest review

8/10 Very good

Monkeys at the resort
Mariah Therese, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jose, 3-night trip
Verified Travelocity guest review

8/10 Very good

Excellent beach. Plenty of seating and trees for shade. If fortunate to have room by tree line, you could see monkeys daily. Room AC and fan was just right!
Catherine, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property spread out all over. Good Food and friendly staff
Arvind, 7-night family trip
Verified Expedia guest review