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Riu Cancun All Inclusive

3.5-star3.5 stars
Blvd. Kukulcan, Km 9, Manzana 50, Lote 5Zona Hotelera, CancunQROO77500Mexico

Avenida Kukulkan beachfront resort with 6 restaurants, spa
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Very Good8.4
Location
Great location
Cleanliness
Clean
Bar and Beverages
Bar is awesome
Wellness Area
Wellness & sports facilities could be improved
949See all 949 Hotels.com reviews
From 10,616 reviewsTripAdvisor Traveller Rating

Riu Cancun All Inclusive

from €230
  • Junior Suite Ocean View
  • Standard Room Ocean View
  • Standard Mexico -
  • Standard Vista al Mar Mexico
  • Junior Suite Mexico - Vista al Mar
  • Standard Oceanview Latam
  • Standard Oceanview Europe
  • Suite, Ocean View
  • Standard Ocean View Brazil
  • Junior Suite Ocean View Brazil
  • Suite Ocean View Brazil
  • Junior Suite, Ocean View (B2C)
  • Standard Room, Ocean View (B2C)

About Riu Cancun All Inclusive

Location.
The north side of Cancun, Mexico, boasts Riu Cancun All Inclusive, a family-friendly resort surrounded by palm trees and turquoise sea. The resort is across the street from shopping at Plaza Caracol, and Cancun Convention Center is 200 meters from the hotel. The Isla Mujeres ferry and the Plaza Forum are both within 600 meters of the property. Downtown Cancun is less than 9 kilometers away. The Cancun International Airport is 23 kilometers away.

Hotel features.
The Riu Cancun All Inclusive features an impressive lobby adorned with dark wood, wrought-iron chandeliers, granite floors, and a domed ceiling. Four outdoor pools and water sports equipment keep active guests entertained, while those looking for pampering can visit Renova Spa for massages, body and facial treatments, nail care, or hair braiding. The hotel also hosts a fitness center. There are 6 on-site restaurants and bars, including a swim-up bar, are available, with offerings of Mediterranean, Japanese and Brazilian fare, along with casual American cuisine and cocktails. Coffee is provided in the lobby. Free wireless Internet access is available in public areas. Other amenities on site include luggage storage and babysitting/childcare.

Guestrooms.
The resort's 569 guestrooms and suites showcase ocean and street views, white crown molding, rattan furniture and cool tile floors. Rooms have flat-panel televisions with premium channels. Accommodations offer wireless Internet access, in-room safes, minibars, liquor dispensers, and complimentary toiletries.

At a glance

Key facts

Hotel size

  • This hotel has 569 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is noon
  • Express check-in/out
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (gratuities included)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • 6 restaurants
  • Swim-up bar
  • Poolside bar
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach towels
  • Number of outdoor pools - 4
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Nightclub
  • Pool sun loungers
  • Health club
  • Spa tub
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Conference space size (meters) - 198
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2003
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages

  • All meals, snacks, and local beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Spa

Relax and indulge in a variety of treatments at the Renova Spa or sunbath alongside one of four freshwater swimming pools. A sauna, Jacuzzi, and gym are also at your disposal at the onsite spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Riu Cancun All Inclusive’s small print

Also known as

  • All Inclusive Riu
  • Riu Cancun All Inclusive
  • Cancun Riu Hotel
  • Riu Cancun Hotel Cancun
  • Riu Cancun Mexico
  • Rui Cancun
  • All Inclusive Riu Cancun
  • Cancun All Inclusive Riu
  • Cancun Riu
  • Cancun Riu All Inclusive
  • Riu
  • Riu All Inclusive
  • Riu All Inclusive Cancun
  • Riu Cancun

Policies

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Riu Cancun All Inclusive

Landmarks

  • In Hotel Zone
  • Plaza Caracol Mall - 3 min walk
  • Caracol Beach - 4 min walk
  • Cancun Convention Center - 5 min walk
  • Forum Beach - 6 min walk
  • Gaviota Azul Beach - 7 min walk
  • Forum By The Sea Mall - 8 min walk
  • Delphinus Dreams - 9 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive
  • Free self parking

Recent reviews

Very Good 8.4 From 949 reviews

Riu Cancun All Inclusive
Very Good8.0
It was beautiful
Bianca, us3 night trip
Riu Cancun All Inclusive
Exceptional10.0
Amazing experience
Amazing from start to finish. First & foremost, the staff was amazing. From check in, to the cleaning staff, to the waiters in the restaurants to the wonderful people that entertain you at the pool and the nightly show. The food was amazing as well. Every kind of food, fruits, vegetables, homemade sauces and salsas and tasty mojitos! They grilled outside by the pool for lunch almost every day. Would recommend 100%. Met a lot of new friends there too as this resort lends to a comfortable and friendly environment.
Nicole, us7 night trip
Riu Cancun All Inclusive
Good6.0
Roy Cancun
Front desk service was bad. No customer service. Property needs updating, rooms and bathrooms are old. The food was ok
A Traveller, us4 night trip with friends
Riu Cancun All Inclusive
Exceptional10.0
Family Trip
I truly enjoyed the trip.
Beverly, us4 night trip
Riu Cancun All Inclusive
Good6.0
Not Bad / Not Amazing
This is definitely a party type hotel experience, so if that's what you're looking for it's great. The location is good right in the heart of Cancun just don't expect anything too upscale or authentic. The property itself is fine, though perhaps a bit run-down and could use some updated decor. The food was pretty decent for an all-inclusive though my group ate at one of the buffets most of the time, mainly because there was always a long wait for the other restaurants. Beach and ocean are beautiful. Good views from our balcony.
A Traveller, us3 night trip with friends

See all reviews

Riu Cancun All Inclusive

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