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Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Photo gallery for Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

Exterior
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
7 outdoor pools, pool umbrellas
7 outdoor pools, pool umbrellas

Overview of Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

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Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

5.0 star property
Adults-only beachfront property with spa, near La Isla Shopping Mall

9.0/10 Superb

1,627 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • 8 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 4 min walk
  • Forum Beach - 8 min drive
  • Cancun Convention Center - 10 min drive
  • Tortuga Beach - 14 min drive
  • Delfines Beach - 8 min drive
  • Langosta Beach - 15 min drive
  • Turtle Beach - 18 min drive
  • Puerto Cancun Marina Town Center - 22 min drive
  • Plaza Las Americas - 25 min drive
  • Ultramar Ferry Puerto Juárez - 30 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • Cambalache - 3 min walk
  • Oceano - 4 min walk
  • Ah Cacao Chocolate Cafe - 5 min walk
  • Hooters - 6 min walk
  • Tacun - 15 min walk

About this property

Live Aqua Beach Resort Cancún - All Inclusive - Adults Only

At Live Aqua Beach Resort Cancún - All Inclusive - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages and beachside drinks, plus you'll be within a five-minute walk of La Isla Shopping Mall. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and hydrotherapy. SIE7E, one of 8 restaurants, offers ocean views and serves breakfast, lunch and dinner. Other highlights at this luxurious property include 3 bars/lounges, a nightclub and a poolside bar. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 371 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, up to 44 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)
  • Caters to adults only
  • No stag or hen parties

Property amenities

Food and drink

  • 8 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Yoga classes
  • Shopping
  • Pool table
  • Bike rentals nearby
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 7 outdoor pools
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 65-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities

Spa

Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. Guests under 18 years old are not allowed in the spa.

Dining

SIE7E – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner.
AZUR – Overlooking the ocean and pool, this fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
MB – This fine-dining restaurant only serves dinner. Open daily.
Varenna – This bistro specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.60 per accommodation, per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 2000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

On-site parties or group events are strictly prohibited.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Adults
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Beach Resort Cancún All Inclusive Adults Only

Frequently asked questions

Does Live Aqua Beach Resort Cancún - All Inclusive - Adults Only offer free cancellation for a full refund?
Yes, Live Aqua Beach Resort Cancún - All Inclusive - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only on 11 December 2022 start from €572, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
Yes, there are 7 outdoor pools.
Are pets allowed at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of USD 2000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
What is there to do at Live Aqua Beach Resort Cancún - All Inclusive - Adults Only and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 7 outdoor swimming pools. Live Aqua Beach Resort Cancún - All Inclusive - Adults Only also has 3 bars, a nightclub and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Live Aqua Beach Resort Cancún - All Inclusive - Adults Only?
Yes, there are 8 on-site restaurants, featuring Mediterranean cuisine and garden views. Nearby restaurants include Cambalache (3-min walk), Oceano (4-min walk) and Ah Cacao Chocolate Cafe (5-min walk).
Does Live Aqua Beach Resort Cancún - All Inclusive - Adults Only have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Live Aqua Beach Resort Cancún - All Inclusive - Adults Only like?
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only is a short 4-minute walk from La Isla Shopping Mall and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Travellers give top marks for the property's prime location.

Overall score and ratings

9.0

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Gregory, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Just wow...
Live Aqua Cancun was an absolute dream. My husband and I will most DEFINITELY be returning for our new go-to resort! Our butler service was exquisite and the food was phenomenal. They even decorated our suite for my birthday and had champagne waiting when we arrived!
Tiffany, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Irene, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Our second visit to LiveAqua and we will continue on coming back here. Service is 10/10. We had an ocean-view room, and waking up everyday was paradise.
Michael, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Live Aqua never disappoints
Beautiful hotel with amazing staff there for all your needs. Comfortable bed, delicious restaurants, beautiful pools, and quick access to beach.
Charles, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was very nice, the food and drinks were excellent.
Alexandria, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This was my wife and I’s first time in Cancun and we are certainly looking forward to our return. The facilities are awesome and the staff is outstanding. Highly recommended!!
Scott, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Brandon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

elke, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had an awesome time. The resort is amazing, the staff was so attentive and friendly, the food was great and lots of options, great entertainment. Gabriel at Restaurant Siete was awesome, and took great care of us. Wish the pools stayed open later but overall was a wonderful experience. Can’t wait to go back next year!!
Maria Isabel, 7-night romance trip
Verified CheapTickets guest review