Live Aqua Beach Resort Cancún - Adults Only - All Inclusive
Adults-only beachfront aparthotel with spa, near La Isla Shopping Mall
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Live Aqua Beach Resort Cancún - Adults Only - All Inclusive
Photo gallery for Live Aqua Beach Resort Cancún - Adults Only - All Inclusive
Overview of Live Aqua Beach Resort Cancún - Adults Only - All Inclusive
9.0 out of 10 Superb
9.0/10 Superb
Property highlights
- Pool
- Laundry facilities
- Pet-friendly
- Free parking
- Free WiFi
- Air conditioning
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
Main amenities
- 371 apartments
- Daily housekeeping
- On the beach
- 8 restaurants and 3 bars/lounges
- Full-service spa
- 7 outdoor pools
- Nightclub
- Health club
- Sauna
- Steam room
- Beach umbrellas
- Beach sunloungers
Feel at home
- Private bathroom
- Separate sitting area
- Premium TV channels
- Garden
- Terrace
- Daily housekeeping
Room options
View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)
Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)
Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)
View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)
Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)
Premium Room, 1 King Bed, Non Smoking, Ocean View
View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View
Premium Room, 2 Double Beds, Non Smoking, Ocean View
Premium Room, 2 Double Beds, Non Smoking, Oceanfront
Premium Room, 1 King Bed, Non Smoking, Oceanfront
View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View
Premium Room, 2 Double Beds, Non Smoking, Garden View
Premium Room, 1 King Bed, Non Smoking, Garden View
Premium Room, 1 King Bed, Terrace, Oceanfront
View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront
Premium Room, 2 Double Beds, Terrace, Oceanfront
View all photos for Suite (Honey Moon)
Suite (Honey Moon)
Suite (Tierra)
View all photos for Suite (Viento)
Suite (Viento)
About this area
What's nearby
- In Zona Hotelera
- La Isla Shopping Mall - 4 min walk
- Cancun Convention Center - 44 min walk
- Chac Mool Beach - 3 min drive
- Aquaworld - 3 min drive
- Forum Beach - 4 min drive
- Gaviota Azul Beach - 5 min drive
- Iberostar Cancun Golf Course - 5 min drive
- El Rey Ruins - 7 min drive
- Tortuga Beach - 8 min drive
- Delfines Beach - 8 min drive
Getting around
Restaurants
- Cambalache - 3 min walk
- Thai Lounge - 4 min walk
- El Fish Fritanga - 7 min walk
- Ruth's Chris Steak House - 7 min walk
- Elefanta - 4 min walk
About this property
Live Aqua Beach Resort Cancún - Adults Only - All Inclusive
All-inclusive
This aparthotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Land activities
Fitness facilities
Entertainment
On-site entertainment and activities
Languages
English, French, Italian, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Property is kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
At a glance
Arriving/Leaving
- Check-in time from 3:00 PM until 11:00 PM
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18
Children
- No cots (infant beds)
Pets
- Pets allowed (dogs only, up to 44 lb per pet)*
- Service animals welcome
- Specific rooms only, restrictions apply*
- Pets must be supervised
- Food and water bowls available
Property amenities
Beach
- On the beach
- Beach towels
- Beach umbrellas
- Beach massages
- Beach sunloungers
Pool/Spa
- 7 outdoor pools
- Umbrellas
- Hot tub
- Sauna
- Steam room
- Massages
- Spa services
- Spa treatment rooms
- Hydrotherapy
- Body scrubs
- Facials
- Body wraps
- Thalassotherapy
- Body treatments
- Manicures and pedicures
Internet
- Free WiFi
Parking and transport
- Free self-parking on site
- Free valet parking on site
- Wheelchair-accessible parking available
Restaurants on site
- SIE7E
- AZUR
- MB
- Varenna
Food and drink
- Coffee/tea maker
Dining
- 8 restaurants and 1 coffee shop/cafe
- 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
- Minibar
- Snack bar/deli
- 24-hour room service
Bedrooms
- Premium bedding
- Down duvet
- Hypo-allergenic bedding
- Egyptian cotton sheets
- Bed sheets provided
Bathrooms
- Bath or shower
- Towels provided
- Free toiletries
- Hairdryer
- Dressing gowns
- Slippers
Living spaces
- Sitting area
Entertainment
- 65-inch smart TV with cable/satellite service
- Pool or billiards table
- DVD player
- iPod docking station
Outdoor areas
- Balcony
- Terrace
- Garden
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- 24-hour business centre
- meeting rooms
- Computer station
- Conference centre
Climate control
- Air conditioning
Pets
- Service animals exempt from fees
- Pet friendly
- USD 100 per pet per stay
- Up to 44 lb per pet
- Pets allowed in specific rooms
- Welcoming dogs only
- Food and water bowls are available
Suitability/Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (selected rooms)
- Lift
- In-room accessibility (selected rooms)
- Soundproofing
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Designated smoking areas (fines apply)
Services and conveniences
- Concierge services
- Tour/ticket assistance
- Daily housekeeping
- Safe
- Multilingual staff
- Guidebooks/recommendations
- Iron/ironing board
- Phone
- Luggage storage
- Blackout curtains
Location highlights
- Near the sea
Things to do
- Health club
- Nightclub
- Yoga classes on site
- Golf nearby
- Bike rentals nearby
General
- 371 rooms
- 9 floors
- 1 building
- Built in 2005
- Romance packages available
Special features
Spa
Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. Guests under 18 years old are not allowed in the spa.
Dining
SIE7E – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner.
AZUR – Overlooking the ocean and pool, this fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
MB – This fine-dining restaurant only serves dinner. Open daily.
Varenna – This bistro specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property participates in Green Key – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: USD 4.65 per accommodation, per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of USD 100 per pet, per stay
Pool, spa, & gym (if applicable)
- Guests under 18 years old are not allowed in the spa
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.