Hotel Riu Playacar - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Quinta Avenida

Choose dates to view prices

Near Playacar Golf Club and Playacar Beach, Hotel Riu Playacar - All Inclusive offers a sun-kissed getaway with 18 holes of golf, scuba diving in the Caribbean Sea, and an indulgent spa. Savor Asian cuisine at one of four restaurants or sip cocktails by the swim-up bar while soaking up the tropical vibes that previous guests rave about.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 33 of 33 rooms

Junior Suite (U)

9.8 out of 10
Exceptional
(6 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room Standard

  • 34 sq m
  • Sleeps 2
  • Free Wi-Fi

Double Room Superior

  • 29 sq m
  • Sleeps 4
  • Free Wi-Fi

Double Room

  • 29 sq m
  • Sleeps 4
  • Free Wi-Fi

Suite Junior

  • 48 sq m
  • Sleeps 4
  • Free Wi-Fi

Double Room (M)

8.0 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite (M)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (B2C-US)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(16 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite (L)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Suite (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room (C)

9.0 out of 10
Wonderful
(17 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Double Room, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Double Room, Connecting Rooms (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room ( Kid Free | C)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room, Ocean View (E)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Suite (E)

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Standard Double Room (U)

8.4 out of 10
Very good
(127 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite Junior

  • 48 sq m
  • Sleeps 4
  • Free Wi-Fi

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About the area

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Piste Cyclable sur Paseo Xaman-Ha - 3 min walk - 0.3 km
  • Playacar Golf Club - 8 min walk - 0.7 km
  • Playacar Beach - 10 min walk - 0.8 km
  • Mayan Ruins of Playacar - 13 min walk - 1.1 km
  • Quinta Avenida - 5 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km

Restaurants

  • ‪rosa roja - ‬4 min walk
  • ‪Viva Wyndham Maya - ‬4 min walk
  • ‪Turquesa - ‬4 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪pepe’s food tequila - ‬20 min walk

About this property

Hotel Riu Playacar - All Inclusive

At Hotel Riu Playacar - All Inclusive, you can hit the beach to play volleyball or relax on a sunlounger, plus you'll be within a 15-minute walk of Playacar Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages and manicures and pedicures. The Palms, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club and a poolside bar. Fellow travellers love the helpful staff and overall value.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to off-site nightclubs
On-site live performances

At a glance

DONE

Hotel size

    • 396 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21
DONE

Children

    • No cots (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Free use of nearby fitness centre
  • Golf lessons nearby
  • Waterskiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Water slide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Roll-in shower

Room amenities

Be entertained

  • 22-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Spa

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Dining

The Palms – This buffet restaurant serves breakfast, lunch and dinner.
Jade – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Turquesa – This poolside steakhouse only serves dinner. Open daily.
Traviata – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Anana – On-site lobby lounge. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Riu Playacar All Inclusive Playa del Carmen
Riu Playacar All Inclusive
Riu Playacar Playa del Carmen
Riu Playacar
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p
Riu Playacar All Inclusive
Riu Playacar Inclusive Carmen
Hotel Riu Playacar - All Inclusive Playa del Carmen
Hotel Riu Playacar - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Playacar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Playacar - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Playacar - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Riu Playacar - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Check-out time is noon.

Is there an on-site casino at Hotel Riu Playacar - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Hotel Riu Playacar - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, sailing and windsurfing. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Playacar - All Inclusive also has 4 bars, a water slide and a health club, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Playacar - All Inclusive?

Yes, there are 4 on-site restaurants, featuring Asian cuisine and poolside dining.

What's the area around Hotel Riu Playacar - All Inclusive like?

Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach and 12 minutes' walk from Mayan Ruins of Playacar.

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Reviews

Hotel Riu Playacar - All Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was consistently described as beautiful, clean, and spectacular with crystal clear water and ample chair availability. (77 reviews)
  • The pools were lovely and clean, and many guests enjoyed spending time by the pool. (39 reviews)
  • Breakfast was a highlight with excellent options, delicious food, and a welcome late 11.30 a.m. serving time. (13 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Entertainment
Restaurant
Drinks
Recreation
Buffets
Location

Reviews

Verified

10/10 Exceptional

The room was very clean, large and bed was comfortable.
Lori, 7-night trip
Verified

10/10 Exceptional

Will definitely stay here again.
Savannah, 7-night trip
Verified

10/10 Exceptional

All around great experience. Staff is amazing, resort clean and activities available are fun. Enjoyed our stay! Highly recommend!
Bud, 8-night trip
Verified

10/10 Exceptional

It was a great stay! Great staff, great beach and facilities. Food was good.
Dana, 5-night trip
Verified

10/10 Exceptional

Room was always spotless, very pleasant an welcoming
Diane, 9-night trip
Verified

10/10 Exceptional

Clean room, friendliness, helpful staff, fast check in
Latif, 5-night trip
Verified

10/10 Exceptional

Great Hotel, superb service, excellent food and service.
Jose, 10-night trip
Verified

10/10 Exceptional

The rooms were very clean, staff was always pleasant, any requests that we made were fullfilled quickly. There was something going on everyday. The food was descent for resort food. We loved the steak house!
Debbie, 8-night trip
Verified

10/10 Exceptional

Great food! Great beach and water!!
Lorie Lynn, 7-night trip
Verified

10/10 Exceptional

This is a very nice and cozy hotel. Staff were wonderful and always helpful; room and bathroom very clean. We had a very restful vacation.
LALITA DEVI, 5-night trip
Verified

10/10 Exceptional

Spotless room. Renovated. Staff were very friendly. Buffet restaurant excellent variety. Steak house was the best.
Vito, 7-night trip
Verified

10/10 Exceptional

This was our third time staying here, it won’t be our last!
Dana, 9-night trip
Verified

10/10 Exceptional

Everything is great, this is my 3rd time here and every time is better and before. Great atmosphere, great people, Definitely recommend this Hotel
Nina, 5-night trip
Verified

10/10 Exceptional

Staff were very good, room and other area in the hotels were always clean
Nima, 7-night trip
Verified

8/10 Very good

Room was clean and the staff was nice, people at the bar was not that nice first day but they also improved later.
Edin, 7-night trip
Verified

10/10 Exceptional

Great staff, very nice Property overall, food can be better but we are not picky eaters, we can eat anything, drinks are all great, My kids love the beach and pool, Great music, i had a Great Birthday week.Lots of activities and events❤️
Honey, 5-night trip
Verified

8/10 Very good

Beach was beautiful. Big, spacious, crystal clear water, never had difficulty getting chairs
Jeannine, 5-night trip
Verified

10/10 Exceptional

We had a really good stay at Riu Playacar, food was great (both buffet and a la carte restaurants), service was fantastic and everything was really well kept, we have stayed at this resort twice and would not hesitate to do it again.
JESUS, 7-night trip
Verified

8/10 Very good

Room was great, staff were great. Dinners were average at best. Breakfast and lunch options were great.
Frank, 5-night trip
Verified

10/10 Exceptional

Very nice resort. Good service, food. Very clean and maintained location. Nice beach access
Thomas, 11-night trip
Verified

10/10 Exceptional

Clean room staff amenities
Javier, 4-night trip
Verified

10/10 Exceptional

Every thing was great. Staff was excellent
achamma, 5-night trip
Verified

10/10 Exceptional

Everything was clean the staff was nice just a overall nice stay
Shannon, 5-night trip
Verified

10/10 Exceptional

We were a party of 10 and first time at Riu Playacar. We were given the rooms we chose on Expedia when we made our reservations, building 7 with ocean views. And the view was gorgeous! Our rooms were very clean as well as the whole resort. The staff was very friendly and helpful. Food was good for a resort.
Verified

10/10 Exceptional

Clean room and excellent staff
Cheryl, 7-night trip