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Excellence Playa Mujeres - Adults Only All Inclusive

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Excellence Playa Mujeres - Adults Only All Inclusive offers a private beach where you can get a beach massage or sip a drink at the beach bar, plus you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Oregano, one of 11 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 7 poolside bars, a rooftop terrace and a 24-hour fitness centre. The pool and helpful staff get great marks from fellow travellers.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 11 restaurants and 7 poolside bars
  • 11 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Rooftop terrace
  • 24-hour fitness centre
  • Sauna
  • Hot tub
  • Beach bar
  • Swim-up bar

Feel at home (6)

  • Private bathroom
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Furnished balcony or patio
The current price is €518
includes taxes & fees
31 May - 1 Jun

Why we love this property

Beachside bliss
Indulge in beachside massages at this all-inclusive retreat with a private beach. Sail, snorkel, or kayak by day, then unwind at the beach bar and restaurant.
Varied culinary delights
Discover 10 restaurants, 11 bars, and a cafe offering international cuisine, seafood, and vegan options. Oceanfront dining with locally-sourced food awaits.
Golf paradise awaits
Revel in an adjacent golf course at this property. After a round on the greens, unwind at a full-service spa or sip a drink at one of 11 bars.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite Spa or Pool View

A hotel room with a four-poster bed, a sofa with striped cushions, a wooden cabinet, and a mirror on the wall.

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(95 reviews)
  • 75 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Junior Swim Up Suite Spa or Pool View

A hotel room with a four-poster bed, a sofa with striped cushions, a wooden cabinet, and a mirror on the wall.

Junior Swim Up Suite Spa or Pool View

9.6 out of 10
Exceptional
(35 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

View from room

Two-Story RooftopTerrace Suite Spa or Pool View

9.4 out of 10
Exceptional
(8 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, down duvets, free minibar, in-room safe

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down duvets, free minibar, in-room safe

Terrace Suite With Plunge Pool

8.8 out of 10
Excellent
(14 reviews)
  • 149 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Mujeres Beach - 8 min walk - 0.7 km
  • Playa Mujeres Golf Club - 5 min drive - 3.2 km
  • North Beach - 47 min drive - 9.8 km
  • Punta Sur - 57 min drive - 15.4 km
  • Dolphin Discovery - 57 min drive - 15.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mike's Coffee - ‬6 min walk
  • ‪The Press - ‬18 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪Twiggy - ‬18 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

  • Excellence Playa Mujeres - Adults Only All Inclusive offers a private beach where you can get a beach massage or sip a drink at the beach bar, plus you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Oregano, one of 11 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 7 poolside bars, a rooftop terrace and a 24-hour fitness centre. The pool and helpful staff get great marks from fellow travellers.

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkelling

Land activities

    • Cycling
    • Fitness facilities
    • Football
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 450 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 11 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkelling
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness centre
  • Adjacent to a golf course
  • 7 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only

Accessibility

  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Oregano – Overlooking the ocean and garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
The Lobster House – This beachfront restaurant specialises in seafood and serves breakfast, lunch and dinner. Open daily.
The Grill – This beach steakhouse serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (return. Maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Excellence Playa Mujeres Adults All Inclusive
Excellence Adults All Inclusive
Excellence Playa Mujeres Adults
Excellence Adults
Excellence Adults All Inclusive All-inclusive property
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Mujeres Adults Inc
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive offer free cancellation for a full refund?

Yes, Excellence Playa Mujeres - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, there are 7 outdoor pools.

Are pets allowed at Excellence Playa Mujeres - Adults Only All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, there's free valet parking.

Is an airport shuttle service offered by Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle return.

What are the check-in and check-out times at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Excellence Playa Mujeres - Adults Only All Inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are both nearby.

What is there to do at Excellence Playa Mujeres - Adults Only All Inclusive and nearby?

Have fun with on-site activities such as kayaking, sailing and snorkelling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 7 outdoor swimming pools. Excellence Playa Mujeres - Adults Only All Inclusive also has 7 poolside bars, 11 bars and a private beach, as well as a 24-hour fitness centre, a sauna and a garden.

Are there restaurants at or near Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, there are 11 on-site restaurants, featuring beachfront dining, international cuisine and garden views.

Does Excellence Playa Mujeres - Adults Only All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does Excellence Playa Mujeres - Adults Only All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Excellence Playa Mujeres - Adults Only All Inclusive like?

Excellence Playa Mujeres - Adults Only All Inclusive is in Playa Mujeres, a short 12-minute walk from Mujeres Beach.

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Reviews

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was consistently described as beautiful, with silky smooth sand, clear and warm water, and minimal seaweed. (94 reviews)
  • The pool area was extremely relaxing and enjoyable with many options, including lazy rivers and swim-up bars. (57 reviews)
  • The all-inclusive experience was excellent with great food, excellent service, and numerous entertainment options. (36 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Entertainment
Drinks
Recreation
Trip
Bar

Reviews

Verified

10/10 Exceptional

Secure and exclusive resort, food choices and service top notch, nicely laid out resort with plenty of activities every day and a nice beach area with views of the Caribbean and Isla Mujeres. Very pleased with our stay and already thinking about coming back
Fabian, 5-night trip
Verified

10/10 Exceptional

This is my favorite place in Cancun so far. Excellent food, calm beaches and super relaxing lazy river.
parvez, 3-night trip
Verified

10/10 Exceptional

Food was excellent. Great drink service. Beautiful property
Beth, 4-night trip
Verified

10/10 Exceptional

Super clean rooms, excellent staff (especially the Martini bar) and great food! Would come again!
Jillian, 5-night trip
Verified

10/10 Exceptional

Staff is exceptional, rooms are spotless, amenities, food, drinks, ABSOLUTELY EVERYTHING IS AMAZING
Lorena, 5-night trip
Verified

8/10 Very good

The resort is very nice and the staff is friendly.
Maria, 4-night trip
Verified

10/10 Exceptional

The staff made every effort to keep our room spotless and well supplied. The food - including room service - was excellent.
Daniel, 8-night trip
Verified

10/10 Exceptional

The staff was wonderful, the place was beautiful and clean. Loved every minute of my stay
Angela Ann, 6-night trip
Verified

8/10 Very good

Clean rooms and grounds , restaurants were decent . Staff were extremely friendly and accommodating . Beach was nice and swimmable .
Michael David, 7-night trip
Verified

8/10 Very good

Rooms were nice and clean, resort was quiet
James, 5-night trip
Verified

8/10 Very good

Beautiful hotel, very clean room and pools
David, 4-night trip
Verified

10/10 Exceptional

Beautiful resort, great food and drinks and wonderful staff!
Tyson, 3-night trip
Verified

8/10 Very good

Enjoyable stay. The staff are excellent
Grace, 7-night trip
Verified

10/10 Exceptional

Excellent food excellent service clean place excellent entertainment
Ae, 4-night trip
Verified

10/10 Exceptional

The service was great and everyone was so nice. The food was great as well. Room service was always cleaning and making sure our room was ready.
Kendall, 3-night trip
Verified

10/10 Exceptional

Beautiful architecture and landscaping. The food and drinks were well made, fun, and delicious. Activities were always delightful. I would recommend this resort to anyone.
Kevin, 3-night trip
Verified

10/10 Exceptional

Super friendly staff!
Yong Ho, 3-night trip
Verified

10/10 Exceptional

The rooms were spacious and very clean. The staff and accommodations were excellent. Look forward to returning again.
Dennis Brian, 6-night trip
Verified

10/10 Exceptional

Staff terrific.
Barton, 13-night trip
Verified

10/10 Exceptional

I can not say how much we loved our stay at Excellence Playa Mujeres!! The service is top notch. Every single staff member was such a pleasure and accommodating from check in to check out. We have stayed at the Jamaica location twice before and were equally happy. We will be returning to another location for sure on our next vacation. Thank you so much Excellence for another Amazing experience.
Darragh Michael, 4-night trip
Verified

10/10 Exceptional

The staff was UNBELIEVABLY accommodating and kind. The food was delicious, the grounds immaculate and level of care in all of the details were second to none. We will return again and again!
Brian, 7-night trip
Verified

10/10 Exceptional

Very beautiful resort with friendly staff. Super clean. I recommend it!!
Jennifer, 5-night trip
Verified

10/10 Exceptional

The view is stunning! And service offered there is heavenly!
Peiyu, 4-night trip
Verified

10/10 Exceptional

Fantastic hotel. Amazing food - great choices Everything is on the app - so make sure you download it. 40mins from airport Airport transfers easy to organise with the hotel at additional cost and charged to your room.
simone, 7-night trip
Verified

10/10 Exceptional

Absolutely amazing all inclusive! Staff were so friendly, attentive and professional! Food was mostly always great and nightly entertainment was awesome! We met good people and had such a great time that we extended our stay two more nights! Will be back.
Michael D, 5-night trip