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Suite 24 ApartHotel By Xperience Hotels

2.0 star property
Hotel with outdoor pool, near Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suite 24 ApartHotel By Xperience Hotels

Outdoor spa tub
Outdoor pool
Reception
View from property
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Pool
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Airport shuttle
  • Area shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Concierge services
  • Luggage storage
  • Limited hour front desk
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Apartment, 1 Queen Bed

Superior Apartment, 1 Queen Bed | Blackout drapes, free WiFi, bed sheets

Superior Apartment, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 538 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Double Beds

Superior Apartment, 2 Double Beds | Blackout drapes, free WiFi, bed sheets

Superior Apartment, 2 Double Beds

Highlights

Air conditioning
Kitchen
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Private bathroom
  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Interior detail

Hotel B&B - 5th Avenue

Pool
Free WiFi
Air conditioning
Laundry facilities
7.2 out of 10, Good, (126)
The price is $36
includes taxes & fees
$28 per night
Dec 11 - Dec 12
Hotel B&B - 5th Avenue
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About the neighborhood

Map
Calle 24 Norte, Entre Avenida 30 y Avenida 25, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 7 min walk - 0.6 km
  • Quinta Alegría Shopping Mall - 8 min walk - 0.7 km
  • Mamitas Beach - 12 min walk - 1.0 km
  • Playa del Carmen Main Beach - 12 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.2 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Choux Choux Cafe - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬2 min walk
  • ‪Papa Charly - ‬3 min walk
  • ‪Basic Foodie - ‬2 min walk
  • ‪Lali Pastelería - ‬2 min walk

About this property

Suite 24 ApartHotel By Xperience Hotels

Suite 24 ApartHotel By Xperience Hotels features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida. Other highlights include an outdoor pool, a terrace, and a garden. Fellow travelers say good things about the overall property condition.

Languages

English, Spanish

At a glance

Hotel size

  • 15 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 6:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, up to 22 lbs per pet)*
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas
  • No alcohol served onsite
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Rooftop terrace
  • Garden
  • An outdoor pool
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 30-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one way)
  • Area shuttle service is offered for an extra charge

Pets

  • Pet deposit: USD 20 per night
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

SUITE 24 Aparthotel Playa del Carmen
SUITE 24 Hotel
SUITE 24 Hotel Boutique Playa del Carmen
SUITE 24 Boutique Playa del Carmen
SUITE 24 Boutique
SUITE 24
SUITE 24 Hotel Boutique
Suite 24 By Xperience Hotels
Suite 24 Hotel Boutique By Xperience Hotels
Suite 24 ApartHotel By Xperience Hotels Hotel
Suite 24 ApartHotel By Xperience Hotels Playa del Carmen
Suite 24 ApartHotel By Xperience Hotels Hotel Playa del Carmen

Frequently asked questions

Does Suite 24 ApartHotel By Xperience Hotels offer free cancellation for a full refund?
Yes, Suite 24 ApartHotel By Xperience Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Suite 24 ApartHotel By Xperience Hotels?
Yes, there's an outdoor pool.
Are pets allowed at Suite 24 ApartHotel By Xperience Hotels?
Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 20 per night.
Is parking offered on site at Suite 24 ApartHotel By Xperience Hotels?
Sorry, there's no onsite parking at Suite 24 ApartHotel By Xperience Hotels.
Is airport shuttle service offered by Suite 24 ApartHotel By Xperience Hotels?
Yes, an airport shuttle is available. The charge is USD 60 per vehicle one way.
What are the check-in and check-out times at Suite 24 ApartHotel By Xperience Hotels?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon.
Is there an onsite casino at Suite 24 ApartHotel By Xperience Hotels?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Suite 24 ApartHotel By Xperience Hotels and nearby?
Suite 24 ApartHotel By Xperience Hotels has an outdoor pool and a garden.
What's the area around Suite 24 ApartHotel By Xperience Hotels like?
Suite 24 ApartHotel By Xperience Hotels is a short 12-minute walk from Playa del Carmen Main Beach and 7 minutes' walk from Quinta Avenida.

Reviews

8.0

Very Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Poor

A horrible place with terrible service as couldn’t even check in. No one was there. With a Spanish-speaking tenant’s help, tried calling but the person who picked up kept saying “no habla ingles” and hanging up. Tried messaging the WhatsApp number as per their QR code posted at the front door but never got a response, even a day and two days later. Had to find somewhere else to stay.
Sarah, 4-night trip
Verified Expedia guest review

6/10 Good

Very nice place for the money. PROS: Clean, close to everything, easy access, nice breeze with all the windows open, nice shower. CONS: Noisy dogs most days (all day), next to two popular restaurants that play music late, kitchenette not well stocked for cooking, no towels or rags in the kitchen, chairs and couch not comfortable, hard mattress.
Alan, 28-night trip
Verified Expedia guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

6/10 Good

well priced for what you get in return
It’s actually a nice place, but it is poorly maintained. To be more clear, the building it self is great, but the rooms not so much. It seems the administration is extremely frugal, and doesn’t know what have a sense about the cost of doing business.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice for the price we paid. 24 hour front desk. Safe and secure as everyone entering hotel goes by front desk. Room included kitchen. Parking is on the street, but can park near front desk and street is well lit. No elevator, and we were on 4th floor, but not a big deal for us.
SteveTurbo, 1-night family trip
Verified Orbitz guest review

4/10 Fair

(1) The property is in good location, but hard to find by shuttles: walking distance to main thoroughfares, supermarkets/pharmacies beach, restaurants, money exchanges; can get some sleep, as it is not near clubs, and is in a residential area (2) Property has amenities: jacuzzis (but water is cold!); kitchenette (but no supplies); small pool, but usually unclean; continental breakfast
Alex, 8-night romance trip
Verified Expedia guest review

8/10 Very Good

Good but very basic.
Location is pretty good and is far enough from all the action on 5th that the hotel remains quiet at night. The place felt more like a low end condo or air bnb since it had a kitchenete. It was fine for the high season of new years but I think there are better options.
Daniel, 3-night romance trip
Verified Hotels.com guest review

2/10 Poor

Dont waste your money
I booked using hotels.com which was quick and easy and about the only good thing about this place. DO NOT BOOK HERE you will regret it The room seemed alright at first, the pool is small and is shaded for the afternoon. When I came back around supper time, it was as if there was a night club inside of the room, coming from the neighboring property. The towels were dirty on the bed, one had a black stain, the room also smelled of vinegar on arrival. The curtains were too small to cover the windows fully. I actually left and booked a room in another hotel, when I asked for a refund on the way out, they were unable to offer me a refund for the following night that I had booked. but after dealing with the loud music I would rather be out my money than have to spend the night here.
Michael, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Great Long Term stay !
Suite 24 hotel is an amazing Place everybody is awesome here they have a free continental breakfast with fruit bananas cereal coffee bread peanut butter and jelly just enough to survive so you don't starve they have a full kitchen in each room where you can cook incredible meals big frigerator microwave coffee pot utensils the bed is very comfortable queen bed and the TV has cable channels air conditioning is ice cold the place is really really amazing for the cheap price it is super cheap this is a good stay even long-term I am here for two weeks A+ rating !
James, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A A A +
Awesome stay !
James, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

A+ highly recommend
Hotel 24 and has everything you need the pool is a little small but the rooftop is nice and they have continental breakfast with bananas toast free water free coffee apples it's actually pretty good and one or two blocks away you can go to a supermarket and buy anything you want and cook it in the kitchen they have all the pots and pans and utensils that you can used to cook meals in the kitchen !
Ana Gabriela, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

Newer hotel. Good location
22-night trip
Verified Expedia guest review

6/10 Good

Hotel close to the beach
Nice location, near from bars, the beach and restaurant. The amenities was only for two days, that’s not good but... it could be better. The pool is small but in the roof top there is a nice Jacuzzi to get relax after the beach.
Fabian, 3-night trip
Verified Orbitz guest review

6/10 Good

For the price and location it is reasonable. It is like having a room in an apartment building (but much smaller like 8 rooms total).
1-night trip
Verified Expedia guest review

6/10 Good

3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Water pressure fail & rotten stain in the wall
Water pressure at 10% (so no shower..) the toilet took 10 to refill between flushes. Found out in the morning they knew about the problem with the water, they didn’t apologise nor really cared. Horrid rotten stain falling from the aircon. Comfy bed, and aircon worked tho..
Carlos, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Small hotel
Nice hotel in downtown Cancun, across street to mall and 15mins to cancun beach clubbing area. My problem with hotel is they charge higher then other hotels in the area but are cheap when it comes to towels, washrags, etc. I feel that the hotel should offer more to guest. For example, maybe give 2 tickets per room for free breakfast. Breakfast is only $5...so hotel will be giving back $10 to guest. I think thats fair because the price is too high for what you recieve.
Deandre, 1-night trip
Verified Expedia guest review

4/10 Fair

Bait, Switch, Lie, Dirty
Room first assigned for 7 nights was not one advertised. Was told that's all we have. Fortunately a pipe burs under bathroom sinkt and caused big studio to flood. With water tank and burst pipe took 4 days to repair.. Surprise..got moved to a room that was more like one advertised. Both rooms were dirty. Sheets not changed in 7 days.Recieved one new towel. Had to ask for toilet paper.Take sanitary wipes and large black plastic bags. Curtains are 8 inches to a foot to small for windows..Actually, book somewhere else Great neighborhood with plenty of options.
John Edward, 1-night trip
Verified Expedia guest review

8/10 Very Good

Excellent choice
Good price,new building with nice design, kitchen, its quiet in the hotel, quiet, and quiet neighborhood, as it is not on the main road, location is fine, 10 min to walking street, 2 min to Mega grocery supermarket. Some restaurants around, good pizza on the corner! Did not want to leave , but it was fully booked.
Costa, 1-night trip
Verified Ebookers guest review

8/10 Very Good

New modern mini Hotel
I would put excellent mark , everything is perfect, except 1 thing.
Costa, 1-night trip
Verified Expedia guest review

6/10 Good

Average budget hotel.
I question the 5.0 rating in the only other review. The breakfast was very marginal (toast/jam/orange or apple and black coffee (no milk). All the front desk personnel struggled with English (as I struggle with Spanish). The location is nearly two miles from ADO bus terminal, ferry terminal and popular Senor Frogs. Construction on a new hotel has just started across the street from Studio 24 and will be noisy for the remainder of the year.
2-night trip
Verified Hotels.com guest review

8/10 Very Good

Me fue bien en general.
La limpieza fue buena en general por favor pongan cestos de basura en la cocina y destapacaños en el baño además de más sábanas en la cama.
5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Edgar Ivan, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

La peor estancia
No tienen personal en el hotel NADIE NADIE NI 1 SOLA PERSONA NI PARA EL CHECK IN NI CHECK OUT Un huésped nos hiso el favor de darnos una llave de 1 cuarto, obviamente no tienen mantenimiento ni servicios, nadie contesta el teléfono, increíble como pueda operar
César Alejandro, 2-night trip with friends
Verified Hotels.com guest review