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Secrets The Vine Cancun - Adults Only - All Inclusive

Photo gallery for Secrets The Vine Cancun - Adults Only - All Inclusive

Front of property
Outdoor wedding area
Exterior
Premium bedding, in-room safe, individually decorated
Breakfast, lunch, dinner served; Mexican cuisine, sea views

Overview of Secrets The Vine Cancun - Adults Only - All Inclusive

VIP Access

Secrets The Vine Cancun - Adults Only - All Inclusive

5.0 star property
Adults-only property with full-service spa, connected to the convention centre, near Iberostar Cancun Golf Course
8.4 out of 10 Very good
8.4/10 Very good

1,164 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
The price is €528
Price available on 26/06/2023
Map
Blvd. Kukulcan km. 14.5 Retorno Del Rey, Lot 38 & 38-b, Zona Hotelera, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 3 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Fitness centre
  • Sauna
  • Steam room
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
Feel at home
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Iberostar Cancun Golf Course - 28 min walk
  • La Isla Shopping Mall - 29 min walk
  • Delfines Beach - 43 min walk
  • Aquaworld - 1 min drive
  • El Rey Ruins - 4 min drive
  • Chac Mool Beach - 10 min drive
  • Forum Beach - 11 min drive
  • Cancun Convention Center - 7 min drive
  • Tortuga Beach - 17 min drive
  • Langosta Beach - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
  • Area shuttle (surcharge)

Restaurants

  • Restaurant nebbiolo en cancun - 1 min walk
  • JW Marriott Lobby Bar - 6 min walk
  • Porfirio's Cancun - 18 min walk
  • Fred's House - 11 min walk
  • Harry's Prime Steakhouse and Raw Bar - 18 min walk
Map

About this property

Secrets The Vine Cancun - Adults Only - All Inclusive

At Secrets The Vine Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll only be a five-minute drive from La Isla Shopping Mall. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Offering ocean views, Market Cafe serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a beach bar and a fitness centre. The helpful staff and breakfast get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Access to 18-hole golf course
Golf open for guests ages 18 years old and older
Golf green fees

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 497 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property enforces a strict dress code in the restaurants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, up to 22 lb per pet)*
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Off-site

  • Area shuttle*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 7 bars/lounges
  • 3 poolside bars
  • Restaurant
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Pilates classes
  • Beach volleyball
  • Public winery tours
  • Winery release events
  • Pool table
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in reception
  • Piano
  • Fitness centre
  • 18 holes of golf
  • 4 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine-tasting room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free international and local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

The on-site spa has 14 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Market Cafe – Overlooking the ocean, this restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Dragons – Overlooking the ocean, this restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Bluewater Grill – This restaurant specialises in Argentinean cuisine and only serves dinner. Open daily.
Nebbiolo – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Olio – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Secrets Vine Cancun All Inclusive
Secrets Vine All Inclusive
Secrets Vine Cancun
Secrets Vine
Secrets Vine Cancun All Inclusive All-inclusive property
Secrets Vine All Inclusive All-inclusive property
Secrets Vine Inclusive inclus
Secrets The Vine Cancun
Secrets The Vine Cancun Adults Only
Secrets The Vine Cancun All Inclusive
Secrets The Vine Cancun Optional All Inclusive
Secrets The Vine Cancun Optional All Inclusive.
Secrets The Vine Cancun All Inclusive Adults Only
Secrets The Vine Cancun Adults Only All Inclusive
Secrets The Vine Cancun - Adults Only - All Inclusive Cancun

Frequently asked questions

Does Secrets The Vine Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets The Vine Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Secrets The Vine Cancun - Adults Only - All Inclusive?
As of 28 May 2023, prices found for a 1-night stay for 2 adults at Secrets The Vine Cancun - Adults Only - All Inclusive on 26 June 2023 start from €528, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Secrets The Vine Cancun - Adults Only - All Inclusive?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Secrets The Vine Cancun - Adults Only - All Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Secrets The Vine Cancun - Adults Only - All Inclusive?
Yes, dogs are welcome, with a maximum weight of 22 lb per pet. There's a charge of USD 65 per pet, per night.
Is parking offered on site at Secrets The Vine Cancun - Adults Only - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Secrets The Vine Cancun - Adults Only - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Secrets The Vine Cancun - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Secrets The Vine Cancun - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Secrets The Vine Cancun - Adults Only - All Inclusive also has 3 poolside bars, 7 bars and a sauna, as well as a steam room and access to a nearby outdoor pool.
Are there restaurants at or near Secrets The Vine Cancun - Adults Only - All Inclusive?
Yes, Market Cafe offers Mexican cuisine and ocean views.
Does Secrets The Vine Cancun - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Secrets The Vine Cancun - Adults Only - All Inclusive like?
Secrets The Vine Cancun - Adults Only - All Inclusive is located on the waterfront in Zona Hotelera, a short 12-minute walk from Aquaworld and 17 minutes' walk from Kukulcan Plaza Shopping Mall. Travellers say that this property is in a good location.

Reviews

8.4

Very good

9.3/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Adela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alykhan, 6-night trip
Verified Expedia guest review

4/10 Fair

Place was nice and entertaining. Food wasn’t good! Also Expedia need to do a better job with pricing that includes luggage, Better seats on plane, and better food.
David, 4-night trip
Verified Expedia guest review

6/10 Good

It was a good trip weather was great staff is good and kind. Food all areas of this hotel needs help it all cane up short. Makes it a different stay when food lacks. If you fixed that you could be one of best hotels in area.
Jeff, 5-night romance trip
Verified Expedia guest review

6/10 Good

We were harassed by the people selling the vacation club. They would not leave us alone. Finally had to get rude to get them to back off. We were interested in what the club was, but it is a totally used car sales approach to high pressure sales. A joke, and it should be an embarrassment to Hyatt management.
Shawn D, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

This property was beautiful! This is the place to go if your looking for a relaxing stay. The pools are amazing, beach was clean, food at restaurants was delicious. The buffet was also amazing! no complaints. If you are looking to leave the resort but stay in the hotel zone - a 6 minute walk to Toro, confessions etc. They are different places but in the same entrance. Kind of hard to explain. Toro is a restaurant with a party vibe and confessions is similar to a "club" both very boho and aesthetically pleasing. Sitting right on top of the ocean, a must go to. Along with TABOO - so much fun, a little further though. The resort itself is absolutely stunning and we do recommend.
Tessa, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This resort is absolutely amazing. The staff treat you like a vip and we didn’t even pay for the additional preferred club section. The resort is clean. We had fantastic massages in the spa. The entertainment is just enough where if you don’t want to participate you don’t have to but if you are looking for that sort of thing they do a great job. The food was good, probably better if you’re a foodie but I’m a pretty plain picky eater. Overall I will be back to this resort and highly recommend booking a stay here.
Nicholas, 3-night romance trip
Verified Expedia guest review

2/10 Poor

I just returned from a vacation at Secrets The Vine Resort in Cancun, Mexico 2/9-15/2023. A Five Star, 4 Diamond Resort it is NOT! I cannot express the disappointment in this trip which fell short of relaxation. I took the time to read all the reviews I could find prior to visiting and they were right on target! There was a septic tank-like stench in the lobby area which we had to breath for the entire stay. I heard about this prior to arrival and called the week before to verify. I was told there was no problem with a smell in the lobby. As soon as you enter the lobby staff are harassing you about buying into a membership, AMR Vacation Club, which is nothing more than their version of a Time Share. They will hunt you down until they wear you down to listen to their pitch which is a breakfast meeting for more than 90 minutes, then they expect you to make a decision right on the spot equaling somewhere in the neighborhood of $5000 down payment! After a stressful check-in, which includes a lengthy document you must read over in a dimly lit Front Desk counter, initial and sign, you finally get your room keys. The property is promising but needs some updating as it is 10 years old and shows signs of wear.
Cynthia, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great food, drinks and activities
Verified Travelocity guest review

6/10 Good

The food was ok, the restaurant selection was so so. I will not be going back to this property.
Keith, 4-night family trip
Verified Expedia guest review