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Soho Playa Hotel

4.0 star property
Art Deco hotel with outdoor pool, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Soho Playa Hotel

Outdoor pool, pool umbrellas, pool loungers
Bar (on property)
Yoga
Deluxe Room | View from room
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Free breakfast
  • Non-smoking
  • Pool
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Hot tub
  • Babysitting
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Blackout curtains
  • Lift
The price is €132
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 72.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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8.0 out of 10, Very good, (1009)
The price is €106
includes taxes & fees
15 Jan - 16 January 2025
The Palm at Playa
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About the area

Map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Playa del Carmen Maritime Terminal - 18 min walk
  • Xcaret Eco Theme Park - 14 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.7 km
  • Area shuttle (surcharge)

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪McCarthy's Irish Pub - Playa del Carmen - ‬2 min walk
  • ‪La Vaca Gaucha - ‬1 min walk

About this property

Soho Playa Hotel

Soho Playa Hotel features a rooftop terrace and puts you only steps from Quinta Avenida. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a hot tub, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

Languages

English, Italian, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Yoga classes
  • Beach nearby
  • Use of nearby fitness centre
  • Ecotours nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • An outdoor pool
  • Art gallery on-site
  • Hot tub
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Lowered locks/deadbolt
  • Roll-in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Soho Playa Hotel Playa del Carmen
Soho Playa Hotel
Soho Playa Playa del Carmen
Soho Playa
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Frequently asked questions

Does Soho Playa Hotel offer free cancellation for a full refund?
Yes, Soho Playa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Soho Playa Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Soho Playa Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Soho Playa Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Soho Playa Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Soho Playa Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.
What is there to do at Soho Playa Hotel and nearby?
Have fun with activities such as boat tours, scuba-diving and waterskiing, and practise your swing at the nearby golf course. Additional recreation on-site includes yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool.
Are there restaurants at or near Soho Playa Hotel?
Yes, there's an on-site restaurant.
Does Soho Playa Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Soho Playa Hotel like?
Soho Playa Hotel is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 7 minutes' walk from Mamitas Beach.

Soho Playa Hotel Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Laura, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

You can tell back in the days it's was a great Hotel but besides the staffing been nice and attentive. I won't actually atay that hotel again. You got be aware the have very limited to none parking and outside the local police are looking to give you a parking ticket (and none give you coins for your bills). One night we didn't have water. And I believe that place is overrated on the price of you compared to any Airbnb nearby.
Carlos, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent property and location. The staff was knowledgeable and friendly.
Geoffrey, 3-night trip
Verified Expedia guest review

6/10 Good

**Soho Playa Hotel Review** Our experience at Soho Playa had several disappointing aspects. When we first arrived, there was no electricity. We had to wait in the heat, which was frustrating since all I wanted was to rest after our journey. The hotel is conveniently located just a few blocks from the beach, about a 5-minute walk, so we decided to head there. I’m not sure when the power was restored since we returned to the hotel around 8 p.m. that evening. One of the main reasons I chose this hotel was for the pool, but it was rarely clean. The hotel advertised a sky bar by the pool, which was nonexistent. During our 9-day stay, the pool was only cleaned twice, and that was because I specifically requested it. The worst experience happened on our last day. The fire alarms went off, and my son and I were terrified. The hallways were filled with thick fog, making it hard to see or breathe. We rushed out of the room, unsure of what was happening. The hotel administrator approached us and explained that they were fumigating and asked us to return to our room. However, the smoke had already started entering our room, so we had to leave and go outside to get fresh air. Although the staff apologized and admitted the fumigation was handled poorly, the situation was still unacceptable. The overuse of spray caused a lot of unnecessary panic for us and other guests. I understand mistakes happen, better management and communication could have avoid this kind of situation.
Rocio Veronica Patricio, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Property was great except for the elevator as mentioned before,! It does feel like 1 million degrees in there especially in July. Great property though. Lis is great!
Shaniel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very loud air conditioning system
Alejandro, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I had an amazing stay at SOHO. The staff is so hardworking and friendly. The manager is always trying to make the stay enjoyable. She is an incredible manager. The rooms are spacious. The air conditioner was quiet and cooled the room nicely. The hotel is close to the beach and shopping area.
Saverio, 3-night trip
Verified Expedia guest review

2/10 Poor

Horrible
Joe, 3-night trip
Verified Expedia guest review

4/10 Fair

We have stayed here before and it was amazing, this time was was totally different! The pool was broken the entire time after asking about it for 2 day I was “promised” my the manager that it would be fixed in 2 hours needless to say it was never fixed. The maintenance man explained that the previous maintenance man quit and didn’t tell them it had broken. I explained that the manager should have never promised that it would be fixed in 2 hours if that was the case. I could have stayed at another hotel with a working pool. Then the jets in the hot tub were broken. We also lost water at one point. I understand that the hotel is under new management but until they get things fix I wouldn’t stay there again. They did offer any kind of compensation, I mean it is the end of July and almost 100 degrees and no pool!
Kimberly Patricia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It is steps from 5th and 10th Avenues. It is also a short walk to the beach.
Neal, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very close and easy to look around the area. Staff was very attentive and friendly. Place was always clean and fabulous.
JENNIFER GUADALUPE, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We were looking for a new travel experience, far away from the all inclusive packages. This hotel was a pearl not luxury, but well maintained. Well located, close to the playa del Carmen downtown, 1 minute walk to 5th avenue. New staff of the hotel was very kind. We didn't try the breakfast, because we wanted to enjoy the typical food at restaurants, so I don't have any comment on this. The roof pool was refreshing, specially after a full day walking at 5th av. Also, beach is a 10 minutes walk. We arrived to playa del Carmen taking the ADO bus on terminal 2 of Cancun airport, it was cheaper than taking a taxi, once in playa del carmen we walked (20 minutes from turistic ADO terminal) to get to the hotel. We booked a all inclusive to Xel-ha and xelha bus picked up and dropped us at the end of the day at Plaza las Perlas (10 minutes walk). If you are looking for a more freedom trip, this is the perfect hotel. There is a construction next to the hotel, so during day, you can hear some bangs at your room, but this is normal and completely out of control of the hotel administration. If you want to try a new travel experience this is the right hotel for you ;)
Adriana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Overall good
gunvir, 2-night family trip
Verified Expedia guest review

6/10 Good

You get what you pay for
Service was great and workers are friendly but the pool was dirty/unusable and the shower water was luke warm/cold
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

LILIANA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean
Ana Luisa, 1-night family trip
Verified Expedia guest review

8/10 Very good

El desayuno en si creo que podria mejorar. La chica de la mañana no tenia muy buena actitud. No nos dio informacion de como funcionaba el desayuno, lo cual lo hizo confuso ya que es en un establecimiento al lado. Ademas, al hacer checkout en vez de preguntarnos como estuvo todo o agradecernos por la estancia la chica solo me hizo firmar un papel de que no habiamos olvidado nada, se me hizo un poco agresivo. El joven del turno de la noche bien. El hotel esta muy bien ubicado, cuando llegamos ya no habia estacionamiento disponible pero el parquimetro no es caro.
Andrea Issanagui, 1-night family trip
Verified Expedia guest review

6/10 Good

Good location but very noisy because the have a construction near the hotel. Also they don't have many options for the breakfast and they start serving the breakfast late.
adolfo, 3-night family trip
Verified Expedia guest review

6/10 Good

Needs to be updated, no restaurant, no bar. Very basic but in good location, price was ok
Fredi, 10-night romance trip
Verified Expedia guest review

8/10 Very good

The property was in a great location. The property was not represented accurately on the Expedia website. There is no bar on the roof open (although the pool is very nice), nor was there yoga every morning. Breakfast was just fine but doesn't open until 9. 3 of the days we were there we couldn’t take advantage of the free breakfast because we had to leave before food was available. Rooms were clean and pleasant.
Patricia Cay, 6-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice and modern hotel with a great location!!
Adrian, 1-night family trip
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review

6/10 Good

Nice hotel but terrible construction nearby
Unfortunately our stay was less than ideal mostly because of the construction of the building directly beside the hotel. Starting at 7:30am everyday there was constant and very loud banging and hammering. The rooftop pool was also clearly unused and dirty due to the construction directly beside it with building materials falling into the pool. The rooftop bar also was not open probably for the same reason. Beyond all of that, the actual room was nice and relatively clean. We did lose hot water at one point and running water entirely at another. Both of which were remedied relatively quickly. I would stay here again once the construction beside us completed, but definitely would not while that is still ongoing.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Pool needs re-done along with new chairs, plants, etc. We also had no hand towels and there is nowhere in the bathroom to hang the towels. No chairs in the room or on the balcony
3-night trip
Verified Hotels.com guest review