The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Photo gallery for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

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Outdoor pool
Outdoor pool
Outdoor pool
Junior Suite, 1 King Bed | Terrace/patio

Overview of The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5.0 star property
Adults-only property with 3 restaurants, near Quinta Avenida

8.2/10 Very good

142 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Avenida 1ra Norte, Esquina con Calle 32 Norte, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
Feel at home
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Flat-screen TV

Choose dates to view prices

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Mamitas Beach - 4 min drive
  • Playa del Carmen Maritime Terminal - 10 min drive
  • Playacar Golf Club - 13 min drive
  • Grand Coral Golf Riviera Maya - 10 min drive
  • Xplor Theme Park - 16 min drive
  • Xcaret Eco Theme Park - 19 min drive
  • Ferry to Cozumel - 21 min drive
  • Maroma Beach - 27 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km
  • Airport shuttle (surcharge)

About this property

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5-star luxury property revitalised in 2021 and located in the heart of Downtown Playa del Carmen
Near Playa del Carmen Main Beach, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton provides a free breakfast buffet, a round-trip airport shuttle and a poolside bar. For some rest and relaxation, visit the sauna or steam room, and indulge in hydrotherapy, a massage or a body treatment. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Mexican cuisine and a poolside location. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking and valet parking
  • Multilingual staff, outdoor furniture and a porter/bellboy
  • A lift, a front desk safe and concierge services
Room features
All 60 individually furnished rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as Laptop workspace and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free secured, covered on-site valet parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking area (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

El Mural – This buffet restaurant specialises in Mexican cuisine and only serves breakfast.
Sakru Maru – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
La Terraza – This poolside rooftop bar specialises in international cuisine and serves lunch and dinner. Open daily.
Coffee Corner – This coffee shop only serves light fare. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Frequently asked questions

Does The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton offer free cancellation for a full refund?
Yes, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton on 24 October 2022 start from €183, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Yes, there's an outdoor pool.
Are pets allowed at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton and nearby?
Have fun with activities such as sailing, windsurfing and swimming, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include a 24-hour fitness centre and a sauna. The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton also has a garden.
Are there restaurants at or near The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Yes, there are 3 on-site restaurants, featuring Mexican cuisine and poolside dining. Nearby restaurants include Renzo (3-min walk), Trattoria Del Centro (3-min walk) and Caiman (4-min walk).
What's the area around The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton like?
The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach.

Overall score and ratings

8.2

Very good

9.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

2/10 Poor

Rigoberto, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Staff!
Jaquelynn, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rosemary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay overall!!! The staff was everything from The time we arrived to the cleaning dining and everything in between! The place it self was very nice and clean relaxing and the pictures doesn’t even do it justice
Xavier, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Great Property close to everything Staff extremely friendly and helpful
Anna Maria, 5-night family trip
Verified Expedia guest review

2/10 Poor

Property is in a great location. Hotel lost power for almost 2 days of our stay. They did nothing the first night to accommodate the guests. They repeatedly ignored their phones as we had Expedia call to verify there was no power. The manager was very short and rude and uncaring. We ending up checking out early and moved to the Hilton Playa Del Carmen which ended up costing us additional money. It’s a great hotel but management needs sensitivity training and learn how to properly address guest’s concerns.
Crystal, 2-night family trip
Verified Expedia guest review

4/10 Fair

Michele, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Flora, 13-night trip
Verified Hotels.com guest review