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Papagayo Hotel Boutique

3.0 star property
City centre hotel within walking distance of Quinta Avenida

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Photo gallery for Papagayo Hotel Boutique

Check-in/check-out kiosk
Premium bedding, in-room safe, individually decorated, blackout curtains
Check-in/check-out kiosk
Studio
Premium bedding, in-room safe, individually decorated, blackout curtains
Nestled near Quinta Avenida, Papagayo Hotel Boutique offers a tranquil retreat. Relax on the sun-kissed terrace and stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Luggage storage
  • Tour/ticket assistance
  • Locker space

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quadruple Room

Premium bedding, in-room safe, individually decorated, blackout curtains

Quadruple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Ceiling fan
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Premium bedding, in-room safe, individually decorated, blackout curtains

Studio Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Plasma TV
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Premium bedding, in-room safe, individually decorated, blackout curtains

Triple Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Ceiling fan
Premium bedding
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Studio Suite

Premium bedding, in-room safe, individually decorated, blackout curtains

Studio Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Plasma TV
Blackout curtains
Ceiling fan
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Studio

Studio

Studio

Highlights

Soundproofed
Individually decorated
Air conditioning
Mini-fridge
Plasma TV
Blackout curtains
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Avenida 15 Norte Entre Calles 4 y 6, #154 Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 8 min walk - 0.7 km
  • Mamitas Beach - 14 min walk - 1.2 km
  • Xcaret Eco Theme Park - 12 min drive - 9.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 53 min drive
  • Tulum Intl. Airport (TQO) - 95 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • ‪YUM YUM by GEORGE - ‬2 min walk
  • ‪Las Quecas de Playa - ‬1 min walk
  • ‪El Cahuamo - ‬2 min walk
  • ‪Romeo Trattoria Pizzeria - ‬1 min walk
  • ‪Mercado los Portales - ‬1 min walk

About this property

Papagayo Hotel Boutique

Papagayo Hotel Boutique offers a great location, putting you within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Also, Playacar Beach and Playa del Carmen Maritime Terminal are within a short 10-minute walk. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 3 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Mosquito nets
  • Lockers available

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 per cent

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Mobile payment options include: Alipay, Google Pay, Apple Pay and Amazon Pay.
Cashless transactions are available.

Also known as

Hotel Posada Papagayo
Papagayo Hotel Boutique Hotel
Papagayo Hotel Boutique Playa del Carmen
Papagayo Hotel Boutique Hotel Playa del Carmen

Frequently asked questions

Does Papagayo Hotel Boutique offer free cancellation for a full refund?

Yes, Papagayo Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Papagayo Hotel Boutique?

Sorry, pets aren't allowed.

Is parking offered on site at Papagayo Hotel Boutique?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Papagayo Hotel Boutique?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Papagayo Hotel Boutique?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min walk) is nearby.

What is there to do at Papagayo Hotel Boutique and nearby?

Recommended spots to visit include Quinta Avenida (3-min walk) and Playa del Carmen Main Beach (6-min walk), along with Playa del Carmen Maritime Terminal (9-min walk) and Mamitas Beach (14-min walk).

What's the area around Papagayo Hotel Boutique like?

Papagayo Hotel Boutique is located on the Strip in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach.

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Papagayo Hotel Boutique Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
Location
Refrigerator
Budget
Children

Reviews

10/10 Exceptional

For the price, the area was decent and the property was decent. It was older but it was clean. The staff is what made it well worth it. They were friendly - went above and beyond to help -always greeted us when we came in and always said goodbye and have fun when we went out. They were helpful with places to eat and sights to see. Miguel and Jesus were awesome!
Michelle L, 4-night trip

10/10 Exceptional

perfect location and clean rooms
Jon, 1-night trip

10/10 Exceptional

Great customer service

It’s under new management. Everyone there from new management to all staff are very friendly and made me feel welcomed. Would I start there again.. Yes I would.. everything is walking distance.
Bricia, 6-night trip

10/10 Exceptional

Excellent place to stay! Well located! Room super clean and agreeable to stay in!

8/10 Very good

Nice

It was close by everything I needed, the area felt safe and the hotel personnel were helpful and pleasant
Pamela, 5-night trip

10/10 Exceptional

Great staff
Katie, 2-night trip

10/10 Exceptional

Close to beach
Gabriella, 2-night trip

8/10 Very good

Overall the hotel was nice and clean the staff wss friendly and easy access walking to everything
Mirtha, 5-night trip

8/10 Very good

Hotel had everything within walking distance, very short walk to 5th Avenue.
claudia, 1-night trip

6/10 Good

Doesn't have hot water, needs maintenance
Salvador, 2-night trip

10/10 Exceptional

nice in clean ☺️
Rita, 1-night trip

10/10 Exceptional

It is a 5 minute walk to the beach and there is so much good food by. In the heart of everything and a great price. The water pressure is the only downside to this place. I will stay here again many times.
Shawn, 28-night trip

4/10 Fair

No hot water
christopher, 3-night trip

6/10 Good

I like everything just that it wasn’t beach front hotel
Veronica, 2-night trip

10/10 Exceptional

Close to Main Street but quiet. A bit expensive for what they offer. Will need and upgrade on bed sheets and towels as they are old, and not so clean. This is one of the very few hotels that offers hot water.
DELIA, 2-night trip

6/10 Good

It’s a pretty honest and budget friendly hotel. If you need a safe and cheap place to sleep, I would recommend Pousada Papagayos. It’s 2 blocks away from the Main Street/beach which allows you to be in the buzz and at the same time find some more local cuisine. If they have better towels, I would be way more pleased and willing to give higher stars, but overall is a fair place to stay
Elinton de, 4-night trip

6/10 Good

They should improve to have hot water and not only replying " its strabfe, I'll check, in 10 minutes" and never get hot water, I talked with other hosts and it was the same priblem and answer. Also, they didnt want to leave hand towel, shampoo, soap and all the tegular tging you find in a hotel even give a receipt for the payment (only accept cash) because "they never do that".... i recommend the place for its lotaction but not for the service
AidaAlejandra, 10-night trip

6/10 Good

Area & location is very convenient for downtown dining & beach proximity. Plumbing & water pressure as well as wifi/ internet & TV was very poor !
Riccardo, 3-night trip

6/10 Good

The staff was wonderfully friendly and kind. The layout of the hotel though, did not give us a window to the outside, just to the hallway. The room smelled so strong of mildew or mold. We were given 2 bathtowels for our party of 5, no face cloths or hand towels. The towels and sheets were threadbare. The fan above the bed wobbled badly, and was held together with duct tape. Because the only window opened to the hallway, other guests' noise in the common areas was very disturbing. Other than that, we felt safe and secure inside the hotel. The staff made us feel at home.
Joseph, 1-night trip

4/10 Fair

For the money, it wasn't bad for playa del Carmen, but it didn't live up to the pictures.
Cristina, 3-night trip

8/10 Very good

Good on the budget. Note no cold water was available most days. Staff is friendly. Downtown is noisy and there is some noise in the hotel as well from everyone, but gets better at night.
8-night trip

8/10 Very good

This was a nice hotel as for walking to the beach and attractions in the area like 5th ave. The one thing I didn’t like is that the room really needed black out or thicker curtains as my room shared windows with the hallway and the opaque curtains did nothing to shield the hallway lights from beaming into my eyes at night. Overall the place was clean, and I would stay there again.
Kimberly, 4-night trip

2/10 Poor

Crappiest place ever

Horrible place to stay. Its dirty bedding was stained, sheets had holes. Stay away. Their parking is a lot full of trash that you have to park on top of. We left after check in due to room conditions.
Stained blankets- nasty
Ripped bedding
Dirty toilet
This is the makeshift parking
7-night trip

8/10 Very good

I am not sure what all the criticisms are for. Decent hotel 5 minutes walk from the beach, friendly staff at the front desk, warm water in the shower each night. Neighborhood was not run down as people stated. Not super elegant but suited me just fine for a couple days.
Thomas, 2-night trip

2/10 Poor

Filthy

Stay away from this place
6-night trip