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Papaya Playa Project

4.0 star property
Beachfront hotel with spa, near Tulum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Papaya Playa Project

Design Loft, 1 King Bed, Ocean View | View from room
Front of property
Aerial view
Tree House Master Suite 1 unit, 1 King Bed, Ocean and Pool View
Casita Ocean View | Beach/ocean view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • 24/7 front desk
  • Free parking
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Breakfast available
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach towels
  • Beach bar
For families
  • Children stay free
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The price is €458
includes taxes & fees
12 Dec - 13 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Casa Palma

Casa Palma | Beach/ocean view

Casa Palma

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
4 bedrooms
  • 300 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Casa Coco

Casa Coco

Casa Coco

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 270 sq m
  • Ocean view
  • Sleeps 10
  • 5 King Beds

View all photos for Design Loft, 1 King Bed, Private Pool, Ocean View

Design Loft, 1 King Bed, Private Pool, Ocean View

Design Loft, 1 King Bed, Private Pool, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
Separate bedroom
  • 216 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Arena

Casa Arena | Living area

Casa Arena

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
4 bedrooms
  • 210 sq m
  • Ocean view
  • Sleeps 8
  • 4 King Beds

View all photos for Casa Viento

Casa Viento | Pool

Casa Viento

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 1640 sq m
  • Ocean view
  • Sleeps 10
  • 1 Double Bed, 3 King Beds and 1 Queen Bed

View all photos for Casita Ocean View with Pool

Casita Ocean View with Pool

Casita Ocean View with Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
Eco-friendly toiletries
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Palapa

Casa Palapa | Balcony view

Casa Palapa

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
  • 1719 sq m
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Casita Ocean View

In-room safe, individually decorated, individually furnished, free WiFi

Casita Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Eco-friendly toiletries
Rainfall showerhead
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Jungle with Pool

Casita Jungle with Pool

Casita Jungle with Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Free extra futon mattress
Ceiling fan
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Queen Futon

View all photos for Casita Jungle Rooftop Pool

Casita Jungle Rooftop Pool | Aerial view

Casita Jungle Rooftop Pool

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Eco-friendly toiletries
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Azulik

Spa
Airport transfer
Free parking
Free WiFi
8.0 out of 10, Very good, (662)
The price is €242
includes taxes & fees
4 Dec - 5 Dec
Azulik
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About the area

Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780

What's nearby

  • SFER IK - 1 min walk - 0.2 km
  • Tulum Beach - 18 min walk - 1.6 km
  • Las Palmas Public Beach - 4 min drive - 2.2 km
  • Playa Paraiso - 8 min drive - 3.1 km
  • Tulum Mayan Ruins - 11 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Papaya Playa Beach Club - ‬2 min walk
  • ‪Kin Toh - ‬2 min walk
  • ‪Mateos - ‬6 min walk
  • ‪Mina - ‬4 min walk
  • ‪Potheads - ‬4 min walk

About this property

Papaya Playa Project

Placing you within a 10-minute walk of Tulum National Park, Papaya Playa Project offers a private beach where you can enjoy free cabanas, beach umbrellas and beach massages. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages and facials. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A nightclub, a beach bar and a terrace are other features.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 87 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • On-site extended parking
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Free beach club
  • Beach yoga
  • Beach volleyball
  • Evening entertainment
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bike hire
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Nightclub
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • 1 steps to reach property

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

SPA PAPAYA PLAYA has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and facials. The spa is open daily.

Dining

On-site venue – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 60 for adults and USD 35 for children
  • Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Papaya Playa Project Hotel Tulum
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum

Frequently asked questions

Does Papaya Playa Project offer free cancellation for a full refund?
Yes, Papaya Playa Project does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Papaya Playa Project?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Papaya Playa Project?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Papaya Playa Project?
Yes, there's free self parking.
Is an airport shuttle service offered by Papaya Playa Project?
Yes, an airport shuttle is available. The charge is USD 180 per vehicle one-way.
What are the check-in and check-out times at Papaya Playa Project?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Papaya Playa Project and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Papaya Playa Project also has a nightclub and a private beach, as well as spa services and a garden.
Are there restaurants at or near Papaya Playa Project?
Yes, there's an on-site restaurant that offers Mexican cuisine.
What's the area around Papaya Playa Project like?
Papaya Playa Project is a short 18-minute walk from Tulum Beach and 9 minutes' walk from Tulum National Park.

Papaya Playa Project Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Celina, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Didn’t change the towels and clean the rooms, even when we asked. Food and drinks cost you an arm and a leg! Like 16 CAD for a bottle of water and 36 CAD for a shot of regular tequila. Our room that we booked was not available! They “did us a favour” and put 6 of us in a 3-room “villa” and charged us 200 USD extra! The “lobby” is an open air area and super hot and humid. In general I found Tulum as an unreasonably expensive and reap off place! Guys think it’s Ibiza or something. And you have to be very careful, they just charge for every single stupid thing. And many times double and triple if you don’t notice.
Kamyar, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Pricey drinks and food tho I had nothing to compare with. Friendly people and service.
Johnny, 5-night romance trip
Verified Expedia guest review

8/10 Very good

We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service! The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair. The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
Myra, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel papaya playa !
Loved the hotel. Amazing experience !! Will definifely return
Keila, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Hannah, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

They stole my airpod pro! they do this 1 day before you leave and when you tell them they say they need time! they are thief, i even showed findmyiphone that it is at their workers houses!! but they said they are not responsible for anything except small safe in room!! i will escalate this to Expedia to make sure they don't do this to others!!
Amir, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Top!
Noro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay, amazing staff and hospitality
Tiki, 1-night trip
Verified Expedia guest review

8/10 Very good

Excellent project have a good time
jose, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Eric, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 3-night trip
Verified Expedia guest review

6/10 Good

Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
Dora A, 4-night family trip
Verified Expedia guest review

8/10 Very good

We really enjoyed our stay, especially Miquel the butler’s service. It’s a very unique experience. Also, I recommend the room with the private roof top pool!
Kevin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rosa Aguirre de, 4-night trip
Verified Travelocity guest review

2/10 Poor

Muhammad, 2-night trip
Verified Expedia guest review

10/10 Exceptional

When you think of paradise, think of this place
Zvikomborero, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

My boyfriend and I came here for my birthday and it was beautiful. The staff were friendly and very helpful! Will definitely be back.
Kori, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Justin, 5-night trip
Verified Expedia guest review

6/10 Good

It took me a minute to write this review because I needed to get my thoughts together. I will say overall the property is nice. Our room was cute and similar to pics on the website. However, during our stay, we did have some issues. First of all the service at the restaurant on the property is awful. It takes forever just for someone to come up and take your order and then they disappear. Be prepared to wait hours at the restaurant waiting for your food, even if they aren’t busy at all. My fiancé and I got so tired of waiting we just left and ate somewhere else. Also, on our second morning at the property, we woke up to the smell of sewage in our hotel room. We immediately notified the front desk and ask if we could be switched to a different room because the smell was actually giving me a headache. We were told that they would be able to put us in a new room soon. We waited hours and never received an update on the status of the new room. We finally went to the front desk to see what was going on only to be told that we will still have to wait a while. At this point we were frustrated and missing out on our pre-booked excursions so we asked to speak to the manager. The manager was finally able to help us get into a new room. Aside from our conversation with the manager, it felt as though the rest of the staff could care less about our concerns. They seemed very dismissive. Like I said, the property is nice, but for the amount of money we paid I would expect better service.
Verified Expedia guest review

6/10 Good

Beautiful place, totally felt safe, dinning wasn't what I expected, a/c never worked properly since arrival, attentive and kind staff, breakfast was simple.
Griselda, 2-night family trip
Verified Expedia guest review

2/10 Poor

Not clean at all. Not the place u feel comfortable at all
fereshteh, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

alain, 4-night trip
Verified Expedia guest review

2/10 Poor

Extremely unwelcoming. You pay for. $750 dollar room, and they treat you like your nothing. The staff was stuck up, rude, unwelcoming, unhelpful, and they expected a top for just looking at them after you spend a fortune to even stay there. They never asked us if we needed anything by the “serviced pool” which was only about 7 by 5 feet pool for the public.the second pool was small and unserviced. 1 drink at their supposedly EDM party was $38 usd plus a tip. You need to add money to a bracelet and if you don’t use it you loose it. We felt robbed the whole time. We travel a min of 5 times a year for the past 7 years and this was by far the worst experience ever. The beach is very dirty and they have money to clean it but they didn’t.
Vanessa, 1-night romance trip
Verified Expedia guest review

6/10 Good

The property is run down by time. The staff takes time to deliver service request average between 20-30 minutes. The beach are is dirty and some staff at the beach club will cater to whites and not nationals.
Mar Y Sol, 1-night romance trip
Verified Expedia guest review