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Playa Palms Beach Hotel

4.0 star property
Beachfront aparthotel with outdoor pool, near Playa del Carmen Main Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Playa Palms Beach Hotel

View from property
View from property
Outdoor pool, pool umbrellas, pool loungers
Private beach, white sand, beach umbrellas, beach towels
Premium bedding, in-room safe, laptop workspace, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Air conditioning
  • Refrigerator
  • Kitchenette

Main amenities (12)

  • 39 apartments
  • Daily housekeeping
  • On a private beach
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Cable/satellite TV service
  • Garden
  • Furnished balcony or patio
  • Daily housekeeping
The price is €141
includes taxes & fees
3 Jan - 4 January 2025

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
2 bedrooms
Premium bedding
  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Blackout curtains
  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View

Studio, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Blackout curtains
  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Blackout curtains
  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen

Apartment, 1 Bedroom, Partial Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Separate bedroom
Premium bedding
  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Standard With Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed
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About the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 4 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 12 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬3 min walk
  • ‪Mamba - ‬3 min walk

About this property

Playa Palms Beach Hotel

Playa Palms Beach Hotel offers a fantastic location, putting you a short five-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and kayaking, scuba-diving and snorkelling are nearby. Apartments feature kitchenettes, furnished balconies or patios and flat-screen TVs. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Russian, Spanish

At a glance

DONE

Property size

    • 39 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Designated smoking area (fines apply)

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Hairdryer
  • Towels provided
  • Free toiletries

Entertainment

  • 32-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lifts
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Free bottled water
  • Mosquito nets

Location highlights

  • Near the sea
  • On the waterfront
  • Next to a golf course
  • In the shopping district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness facilities nearby
  • Bike rentals nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Golf lessons nearby
  • Theme parks nearby
  • Snorkelling nearby
  • Surfing/body boarding nearby
  • Waterskiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Security system

General

  • 39 rooms
  • 3 floors
  • 2 buildings
  • Built in 1997

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way. Maximum occupancy 4)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Playa Palms Boutique Beach Hotel Playa del Carmen
Playa Palms Boutique Beach Hotel
Playa Palms Boutique Beach Playa del Carmen
Playa Palms Boutique Beach
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel offer free cancellation for a full refund?
Yes, Playa Palms Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Palms Beach Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Playa Palms Beach Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Playa Palms Beach Hotel?
Sorry, there's no on-site parking at Playa Palms Beach Hotel.
Is an airport shuttle service offered by Playa Palms Beach Hotel?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Playa Palms Beach Hotel?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Contactless check-out is available.
What is there to do at Playa Palms Beach Hotel and nearby?
Have fun with activities such as cycling, kayaking and scuba-diving, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.
Does Playa Palms Beach Hotel have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Playa Palms Beach Hotel have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Playa Palms Beach Hotel like?
Playa Palms Beach Hotel is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach. Travellers say that the area is walkable and good for shopping.

Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location, friendly staff. Will be coming back in the near future.
Tatiana A, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great hotel!
the staff were wonderful and very helpful! We have been coming to Playa Palms Beach Hotel for over 10 years and it doesn't disappoint! Carlos (has worked there for around 10 years) welcomed us and was so helpful and friendly as he always is! Our room was nice and a great view, comfy table and lounge chairs on the lanai. It's easy walk out the door to the beach, each access to 5th Avenue, shops, restaurants, etc. We thoroughly enjoyed it and will return! Highly recommend staying at the Playa Palms Beach Hotel.
Beautiful morning sunrise from our lanai.
Steven, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place
Overall excellent. Defently walking distance to the main strip
jaime, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff
Staff was friendly and helpful. The room was nice and we enjoyed having breakfast brought to us and eating out on the patio
Richard, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good place, awful beach
Everything was good! Clean, the location and Alfredo doing the check in was so kind. Only the beach is not good, there are boats that don’t let you go into the ocean.
Cielito M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Around 11:30pm on the second night, we were woke up by a loud knocking on the door. I opened the door to someone shining a flashlight in my eyes demanding the IDs for my two adult children. Guy gets angry when I ask him why this can’t wait until morning. To this point, he hasn’t identified himself - it is Mexico, it is almost midnight, I just tell him no and shut the door. He kicks the door, then turns around and gets into a loud conversation with another guest across the way. My son and I pushed the breakfast table against the door and tried to get back to sleep. Fast forward to two days later, I finally get a reply from management telling me their security guard had been following protocol. Huh? It was a nice place right on the beach, close to most of the tourist shopping and restaurants. But really, who cares if you are staying at a place where management hires and excuses employees who act like that? After finding out the man worked at the hotel, it was truly strange to think, “Thank God the guy worked there”, because it felt like a Mexico horror story you see on the news from time to time. Shame on management.
Kenneth, 2-night family trip
Verified Expedia guest review

8/10 Very good

Be prepared with Peso coins for the parking meter. The hotel should keep them to sale to you as it’s a huge inconvenience to have to go to the bank to get enough coins. It was a huge problem for me when I was there.
Nicole, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Beachfront boutique hotel
Lovely place and beach, quiet considering location
Leicel, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Tiffani, 2-night trip
Verified Orbitz guest review

6/10 Good

There is no parking on the property. You have to park on the street which is metered. You have to have coins to pay the meter. It does not take cards or paper money. Only coins. No one will give you coins but the bank. Therefore, the hotel should keep coins for you to buy so you can pay for parking.
Bryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Would return
We stayed 2 nights and would definitely return. Property was beautiful, clean and quiet. The room was very comfortable, clean and decorated tastefully. Everything worked properly and we even cooked dinner one night in our kitchenette. Plenty of storage for all of our things to be put away. The pool is smaller but gorgeous and clean. The staff really want you to enjoy your stay and were available as needed to help. Stay here for the Mexico beach vibe, without the noise. Loved it.
Gwen, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I really enjoyed my stay at Playa Palms. Check in took minutes, rooms were clean and comfortable and the staff was helpful and friendly. The location is amazing. We walked to Walmart and bought a few essentials. It was a quick and easy walk, maybe 10 minutes. 5 Ave is a very quick walk but the hotel is very quiet and we were there over a weekend. There are boats tied up close to the beach, but you can still get in the water. The city works of Playa work very hard to keep the beach clean and clear of seaweed. I will be back!
Brendi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Laura, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Perfect location, close to everything, amazing beach
Eyal, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly staff. We liked the pool it was clean and well kept and decent size. Beach area is so so, hotel is right on the beach at least. Pricing was great. Hotel common spaces are small. Room size was adequate and comfortable.bed.
Anthony, 1-night family trip
Verified Expedia guest review

6/10 Good

i ask for beachfront, there a limit of access to the beach, to many boat parks infront of my room
Brendy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy amables y muy vibes
Valentina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything about his property was amazing! They have security at night and a beautiful beach to lay on! I think out of 3 places we stayed I would stay here over and over! The best place in town!! I can’t wait to come back!! ❤️
Danielle, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was as advertised and went smooth, would definitely recommend!
Jacob, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Good hotel, but you can't swim in the beach because there is always boats.
Dahlia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I rented what is call the penthouse & the view was beautiful it was right on the beach they offer breakfast for an additional charge which I liked the breakfast was good & they bring it to your room! The staff was very friendly and helpful as well as the night guard very sweet man! The only bad thing was that it didn’t have parking but they have meter parking outside.
Gina, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

One of the best spots in playa if you plan on night life and or dinner
Adrian, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

It was an ok stay. Did not like that the pool closes at 8 pm on our last day water was not available. It was bad.
Marisa Nevarez, 5-night family trip
Verified Expedia guest review