Francis Arlene - Adults Only

2.0 star property
Adults-only hotel within walking distance of Isla Mujeres Ferry Terminal

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Photo gallery for Francis Arlene - Adults Only

Stroll through a serene garden featuring sculptures and lush greenery, surrounded by a white balustrade.
Stunning room with a blue brick wall, arched ceiling, and a beautiful framed painting of a bird.
Stunning building with ornate balconies and a patterned facade, surrounded by lush greenery and a serene entrance.
Relax in this serene room with a large bed and balcony overlooking lush greenery.
Relax in a serene outdoor space surrounded by lush greenery and a tranquil atmosphere.
At Francis Arlene - Adults Only, discover a tranquil oasis in the heart of Centro. Unwind on the serene terrace or stroll through the lush garden, then connect with free in-room WiFi and enjoy multilingual staff assistance.

Reviews

7.6 out of 10
Good

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Near the beach
  • Terrace
  • Air conditioning
  • Garden
  • Front desk safe
  • Multilingual staff
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (5)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Mini fridge

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Room

Highlights

Air conditioning
Mini-fridge
Dishwasher
Separate bedroom
Ceiling fan
Private bathroom
Microwave
Toaster oven
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Full-sized fridge/freezer
Ceiling fan
Separate bedroom
Private bathroom
Toaster
Wardrobe
Mobile key entry
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Ceiling fan
Private bathroom
Wardrobe
Mobile key entry
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Twin Room

Highlights

Air conditioning
Mini-fridge
Dishwasher
Separate bedroom
Ceiling fan
Private bathroom
Microwave
Toaster oven
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
Av. Guerrero #7 Centro, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 2 min walk - 0.2 km
  • Isla Mujeres Cemetery - 3 min walk - 0.3 km
  • North Beach - 5 min walk - 0.4 km
  • Isla Mujeres Ferry Terminal - 5 min walk - 0.4 km
  • Dolphin Discovery - 7 min drive - 6.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 120 min drive

Restaurants

  • ‪Los Mariscos de Humo - ‬1 min walk
  • ‪Los Burritos - ‬2 min walk
  • ‪Aroma Isla - ‬2 min walk
  • ‪Cafe Mogagua - ‬2 min walk
  • ‪Los Tacos de Humo - ‬2 min walk

About this property

Francis Arlene - Adults Only

Francis Arlene - Adults Only offers a great location, putting you within a short 10-minute walk of Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Other features include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 8:30 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8 AM - 9:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) are not allowed
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini fridge

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel Isla Mujeres
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres

Frequently asked questions

Does Francis Arlene - Adults Only offer free cancellation for a full refund?

Yes, Francis Arlene - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Francis Arlene - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at Francis Arlene - Adults Only?

Sorry, there's no on-site parking at Francis Arlene - Adults Only.

What are the check-in and check-out times at Francis Arlene - Adults Only?

Check-in start time: 3 PM; check-in end time: 8:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Francis Arlene - Adults Only?

No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.

What is there to do at Francis Arlene - Adults Only and nearby?

Francis Arlene - Adults Only has a garden.

What's the area around Francis Arlene - Adults Only like?

Francis Arlene - Adults Only is a short 5-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

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Francis Arlene - Adults Only Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful place
Ken, 9-night trip

10/10 Exceptional

Felt very safe and comfortable
Pam, 6-night trip

10/10 Exceptional

Nice front desk staff Leana was great ! Good beds showers and Ac was amazing … Thanks all
Rick, 3-night trip

8/10 Very good

It is a convenient safe place. Great staff. I will definitely stay there again.
Phil, 3-night trip

10/10 Exceptional

Simple

Nice simple family owned hotel in a great spot
Joseph, 2-night trip

8/10 Very good

The staff is so very friendly, nice and helpful. The property is extremely clean. They are willing to help with whatever you might need. The rooms are spacious and clean. Hotel is within walking distance of many places to go shopping, eat, etc. Would definitely recommend!
Margaret, 3-night trip

8/10 Very good

It is close to what we wanted.
Marilyn, 2-night trip

8/10 Very good

Isla

Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
8-night trip

2/10 Poor

No hot water for the whole stay
Andrego, 2-night trip

8/10 Very good

Everything was fantastic! Family is super accommodating...had a slight problem with shower, but they fixed it immediately...clean, cold AC...beds Ok...perfect location for getting around the island. Will definitely reccommend this very cost effective hotel to friends!! Nothing fancy, but worth every peso!!! Gracias Geraldo!!
Melissa, 7-night trip

8/10 Very good

Cute hotel .. advertised as adults only, but we did see some kids for a couple of days, but they weren't a bother. The only issue we had was that we had the smallest room on the top floor. We are older and requested a room on lower floors on the front end of the hotel close to where four of our other friends had rooms and were told they didn't have them. We saw several folks come in after, some alone and they got rooms with two double beds while we had one double bed in a cramped room. Other than that it was fine. The sheets were clean, but the foam on the mattress could have been replaced and the floor under the bed could have been cleaned more often. We were told it had an ocean view, which it did if you sat out on a really SMALL balcony and you barely got to see the ocean past the seawall. THe owners and the family that ran the place lived on the premises and were pleasant enough. If I had to go back, I would request another room.
Vaman, 7-night trip

6/10 Good

Love Isla

Initial confusion about paying. We thought Hotel.com quoted price was it and brought that much cash, but at reception we were asked to pay tax. However, they quickly forgave the tax. Room was comfortable, although no drawers for clothes. No coffee pot, shampoo or soap. Wifi was decent in our room. Loved the balconies in our room and the various balconies and garden around the hotel. Perfect location for us near restaurants and shopping. One block from ocean, 3 or 4 blocks from North white sand beaches. Room cleaned daily. As in many places on the island, toilet paper goes in trash, not toilet. Staff was very nice.

10/10 Exceptional

Charlotte, 3-night trip

6/10 Good

El precio es un poco alto para el servicio otorgado , de lo demás
Rainier, 2-night trip

6/10 Good

People were friendly and they did have a water dispenser.
David, 3-night trip

10/10 Exceptional

Ash, 1-night trip

6/10 Good

Jörgen, 10-night trip

8/10 Very good

Nice, quaint, family-owned business. Rooms have everything you need, AC works great which helps with that Isla humidity. Located in the middle of town next to all the restaurants, bars, shopping, and most important the beach! All within short walking distance. Make sure to go Al Natural for the best Al Pastor tacos you will ever have and stop into the market down the street for authentic food stalls and refreshing juices. The wifi was a little spotty but I wasn't in my room for most of my stay. I also had a small leak in my bathroom ceiling above the sink. They were able to fix the next day and were willing to move me if it didn't get better. I would definitely stay here again.
Matthew, 6-night trip

4/10 Fair

Juana, 3-night trip

8/10 Very good

John, 7-night trip

4/10 Fair

No hot water. Uncomfortable beds. Not very clean. Cheap, but I guess you get what you pay for, not much.
Richard, 6-night trip

10/10 Exceptional

El lugar limpio muy colorido, atención por parte del personal muy bien, por el precio la habitación es muy amplia y con cama doble, me gustó mucho y auna calle del mar abierto
andrea, 1-night trip

10/10 Exceptional

It is a very beautiful place very close to the water and beach. Was in a very comfortable room and there was plenty of service when needed. Great location to the action as well
George, 2-night trip

10/10 Exceptional

Excellent place in a very good location within Isla Mujeres. All of the touristy areas are within walking distance, and if you want to rent a golf cart, you can do that within walking distance as well. The room was spacious and included everything we needed.
1-night trip

2/10 Poor

Sucio, apestoso.

Sucio, viejo, camas incómodas, lleno de zancudos, mal olor impregnado en las camas, sábanas y cuartos. Los baños son lo peor, hasta después de que te lavas las manos sale mal olor del lavadero. El personal es atento, pero eso no cambia la apestosa y pésima situación del hotel. Me sentí engañada por el puntaje que tiene, pues no lo merecen para nada, no nos cambiamos de lugar porque ese día hubo lluvia fuerte y tormenta y estaba con mi mamá y mi abuelita que tenían miedo y no quisieron salir, estaban muy incómodas, no pudieron dormir por el mal estado de las camas y el mal olor, así que nos fuimos día siguiente a un hotel con casi el mismo puntaje y menos precio pero mil veces más limpio, cómodo y céntrico y nos quedamos 4 noches ahí. De verdad que este lugar no llega ni a 2 puntos, por el tipo de infraestructura.
Ruth, 1-night trip