Hyatt Ziva Cancun All Inclusive

Property class: 4.5

Choose dates to view prices

With access to on-site snorkelling, Hyatt Ziva Cancun All Inclusive is a great choice for your beach stay in Cancun. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Moongate, one of 8 restaurants, serves Asian cuisine and is open for dinner. Other highlights include 8 bars/lounges, a rooftop terrace and a free kid's club. The pool and helpful staff get great marks from fellow travellers.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free parking
  • Free Wi-Fi
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 8 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Rooftop terrace
  • Free children's club
  • 24-hour fitness centre
  • Outdoor tennis court
  • Steam room
  • Children's pool
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
The current price is €471
includes taxes & fees
29 Oct - 30 Oct

Room options

Available filters for rooms
Showing 19 of 19 rooms

Ocean Front Pyramid Suite (with Sofa Bed)

  • Ocean view
  • 122 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Dolphin View Master King (with Sofa Bed)

7.8 out of 10
Good
(9 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Double

10.0 out of 10
Exceptional
(11 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Ocean Front Master King

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Turquoize Sky Ocean Front Master Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Swim Up King (with Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Double

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Double

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Dolphin View Master Double

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

Ocean Front King (with Sofa Bed)

8.8 out of 10
Excellent
(35 reviews)
  • Ocean view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Double

9.2 out of 10
Wonderful
(46 reviews)
  • Ocean view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Corner Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed

Turquoize Ocean Front Master King

9.6 out of 10
Exceptional
(25 reviews)
  • Ocean view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Turquoize Ocean Front Master Double

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King (with Sofa Bed)

9.2 out of 10
Wonderful
(32 reviews)
  • Ocean view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Double

8.8 out of 10
Excellent
(21 reviews)
  • Ocean view
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Resort View King (with Sofa Bed)

9.2 out of 10
Wonderful
(11 reviews)
  • Resort view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean Front King

8.8 out of 10
Excellent
(17 reviews)
  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 2 min walk - 0.2 km
  • Cancun Convention Center - 8 min walk - 0.7 km
  • Plaza Caracol Mall - 9 min walk - 0.8 km
  • Forum Beach - 9 min walk - 0.8 km
  • Caracol Beach - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 24 min drive
  • Tulum Intl. Airport (TQO) - 155 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Mandala - ‬7 min walk
  • ‪Hooters - ‬7 min walk
  • ‪Tradewinds - ‬1 min walk
  • ‪Vips - ‬6 min walk
  • ‪La Bastille - ‬1 min walk

About this property

Hyatt Ziva Cancun All Inclusive

  • With access to on-site snorkelling, Hyatt Ziva Cancun All Inclusive is a great choice for your beach stay in Cancun. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and manicures and pedicures. Moongate, one of 8 restaurants, serves Asian cuisine and is open for dinner. Other highlights include 8 bars/lounges, a rooftop terrace and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

All-inclusive details

  • All-inclusive room rates at Hyatt Ziva Cancun All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service

Entertainment

    • On-site entertainment and activities
    • On-site live performances

At a glance

CHECK-IN
15:00
CHECK-OUT
12:00

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Off-site

    • Area shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 8 restaurants
  • 8 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Basketball
  • Snorkelling

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries

Special features

Spa

The on-site spa has 19 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Moongate – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
La Bastille – This restaurant specialises in French cuisine and only serves dinner. Open daily.
El Mercado – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Tradewinds – This steakhouse serves breakfast, lunch and dinner. Open daily.
Lorenzo's – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Globe. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Optional extras

  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number 005-007-000915/2025
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva
Cancun Dream Resort
Dreams Cancun Resort & Spa
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive offer free cancellation for a full refund?

Yes, Hyatt Ziva Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Ziva Cancun All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hyatt Ziva Cancun All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hyatt Ziva Cancun All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hyatt Ziva Cancun All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Hyatt Ziva Cancun All Inclusive and nearby?

Have fun with on-site activities such as snorkelling, and improve your game on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hyatt Ziva Cancun All Inclusive also has 8 bars and a 24-hour fitness centre, as well as a garden.

Are there restaurants at or near Hyatt Ziva Cancun All Inclusive?

Yes, there are 8 on-site restaurants, featuring Asian cuisine.

Does Hyatt Ziva Cancun All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hyatt Ziva Cancun All Inclusive like?

Hyatt Ziva Cancun All Inclusive is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes' walk from Cancun Convention Center.

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Reviews

Hyatt Ziva Cancun All Inclusive Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a wide variety of delicious food options with exceptional service. (285 reviews)
  • The beach was clean, swimmable, and had crystal-clear waters, making it perfect for kids and a great spot for relaxation. (140 reviews)
  • The pools were beautiful, well-maintained, and never felt overcrowded, making the whole resort feel relaxing. (100 reviews)
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Popular mentions

Service staff
Food
Beach
Room
Restaurant
Family friendly
View
Location
Children
Drinks

Reviews

Verified review

10/10 Exceptional

What an amazing hotel! Staff were very friendly and attentive. The hotel was spacious and clean and the food variety was incredible and very fresh. I would highly recommend this hotel although I would not recommend the snorkelling because we didn’t really see much and it cost us $70 each.
Verified review

10/10 Exceptional

Great place. Great food. Need to speed up the check in process.
Verified review

10/10 Exceptional

All the staff were helpful and friendly.
Verified review

10/10 Exceptional

Our stay from day one to the last day was an amazing experience. Staff were very accommodating and super friendly. We will definitely come back again
Verified review

8/10 Very good

This was put second time at this resort and the staff, amenities and overall stay was great.
Verified review

8/10 Very good

no pool heater Good food Good staff Nice room
Verified review

10/10 Exceptional

Staff was very friendly and accommodating !
Verified review

10/10 Exceptional

We loved the staff, excellent food choices and drink choices. Lay out of property was excellent room lay out was very accommodating and always clean, as well. We enjoyed our stay here and will gladly return!
Verified review

10/10 Exceptional

Wonderful resort, clean, friendly, etc.
Verified review

10/10 Exceptional

Had a wonderful stay my room hadca beautiful ocean view staff was very nice and helpful room was always clean great food
Verified review

10/10 Exceptional

Staff friendly, beach is good
Verified review

10/10 Exceptional

Everything is great. Friendly staff, kid friendly.
Verified review

10/10 Exceptional

Amazing service and staff.
Verified review

8/10 Very good

Staff was very kind and welcoming! Service was fine with a smile. Everything made me feel like I was on vacation!
Verified review

10/10 Exceptional

Honestly the best hotel I've visited in Cancun. Great for babys and families
Verified review

10/10 Exceptional

One of the best resorts to stay at in Mexico. Super clean with a great friendly staff. Will def be back soon.
Verified review

10/10 Exceptional

Very friendly. Check in smooth, even early allowed (sometimes). Good food and buffet. Beautiful area with dedicatef workers. 5/5
Verified review

10/10 Exceptional

There were many options when it came to food, activities for children, entertainment, and pools.
Verified review

10/10 Exceptional

Hyatt Ziva was amazing! Plenty of activities all day long for a wide range of ages. The staff was so kind and everyone was so accommodating. 10/10!
Verified review

10/10 Exceptional

We had an amazing time, our butlers Francisco,America and Marie were fenomenal, awesome bravo !!! We rented a Cabana by the beach and Victor also was amazing. From checking in all the way to checking out it was a wonderful experience. Everyone in the restaurants were great awesome people we loved it.. thank you very much . We will see you again…
Verified review

10/10 Exceptional

Excellent property and staff.
Verified review

10/10 Exceptional

I loved everything about this trip. The staff, atmosphere, cleanliness, attentiveness, activities, and vibes. All amazing!!!!
Verified review

10/10 Exceptional

Clean room, friendly staff. Our stay was amazing.
Verified review

10/10 Exceptional

Great staff, beach area was smaller but nice and private.
Verified review

10/10 Exceptional

Amazing service! Amazing beaches! Excellent food!