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The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

5.0 star property
Adults-only resort with spa, near Quinta Avenida

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

Sun deck
Outdoor pool, pool loungers
Lobby
Couples treatment room(s), body treatments, aromatherapy
Superior Room, 2 Queen Beds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Spa
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
Feel at home
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar
The price is €239
includes taxes & fees
21 Jan - 22 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Designer toiletries
Eco-friendly toiletries
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Designer toiletries
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Premium Room, 1 King Bed, Corner

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Designer toiletries
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
Designer toiletries
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | View from room

Suite, 1 King Bed (Master)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Flat-screen TV
Renovated in 2021
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

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The price is €302
includes taxes & fees
5 Jan - 6 January 2025
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About the area

Map
Avenida 1ra Norte, Esquina con Calle 32 Norte, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Mamitas Beach - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chez Céline - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Kampai - ‬1 min walk

About this property

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton features a rooftop terrace and puts you only steps from Quinta Avenida. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and El Mural, one of 3 restaurants, serves Mexican cuisine and is open for breakfast. An outdoor pool, a poolside bar and a 24-hour fitness centre are other highlights at this luxurious resort. Fellow travellers say great things about the helpful staff and nearby shopping.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 60 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free secured, covered on-site valet parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking area (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

The Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

El Mural – This buffet restaurant specialises in Mexican cuisine and only serves breakfast.
Sakru Maru – This theme restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
La Terraza – This poolside rooftop bar specialises in international cuisine and serves lunch and dinner. Open daily.
Coffee Corner – This coffee shop only serves light fare. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Frequently asked questions

Does The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton offer free cancellation for a full refund?
Yes, The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Yes, there's an outdoor pool.
Are pets allowed at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
No, this resort doesn't have a casino, but Riviera Gran Casino (14-min walk) is nearby.
What is there to do at The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton and nearby?
Have fun with activities such as sailing, windsurfing and swimming, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton also has a 24-hour fitness centre and a sauna, as well as a garden.
Are there restaurants at or near The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton?
Yes, there are 3 on-site restaurants, featuring Mexican cuisine and poolside dining.
What's the area around The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton like?
The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton is located near Mamitas Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 5 minutes' walk from Playa del Carmen Main Beach.

The Yucatan Resort Playa del Carmen, All-Inclusive Adults Only, Tapestry by Hilton Reviews

Reviews

8.0

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

3 star quality
The toilets had very low pressure. You had to flush once wait for five minutes for it to fill again to flush again. Our pillowcases had dry blood on them. I felt the linens were old and needed to be replaced. Our bed was very soft. I think the mattress needs to be replaced. There were never any paper cups at the coffee station. only plastic. Who wants to make a hot coffee and a plastic cup? Breakfast was very slow. Not any fault of the waiter. But just understaffed. They should have two wait staff at breakfast. The stuff were very friendly. The management wasn’t that great.
Christine, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Pésimo hotel. No hay comida y bebidas pésimas. Hay cucarachos en la comida
ROBERTO CARLOS, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Check in was a breeze , food was good , room was clean , overall good experience! Definitely would come back.
Melody, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Not sure if it’s mandatory for all hotels in Playa Del Carmen that no outside guests are allowed into the resort. Found that a bit unnecessary, if you ever make a friend on the trip or have a friend staying in another hotel - they must either buy a day pass to visit you or wait for you in lobby.
Gilbert, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Good service
Dmytro, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The space was clean and staff is nice if you tip well, other than that its not super special. They offer all inclusive drinks and food but drinks are quite weak which is reasonable due to the heat and all. Other than that a good 8/10 will definitely visit again with my husband.
CRYSTAL, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our arrival was excellent, room was not ready but we are able to use the facility and have lunch. 1st room was noisy due to the karaoke bar outside (I have sleep issues), flush was also not working. 2nd room was arranged due to aforementioned and it was perfect, not too loud, AC was perfect, no hot water but was fixed right away! It was very spacious! I just wish there are more plugs on wall by the bed. The best part was the staff, they were professional and welcoming! They were also very attentive and very timely asking us if we are okay and if we need anything. The food was also great! Not super fancy but they were delicious! I remember having 2 lunches or 2 dinners on some days haha! You need to try the marzipan flavoured drink, it’s delicious! Housekeeping was also outstanding, very clean! They make your bed everyday just like the first time you arrived in the room, it was like a new bed. It’s literally on the 5th avenue which makes the shopping, beach and the tour pickups very accessible! You need to meet Oscar, tour rep, just outside the hotel in his booth if you need to book some tours! He will give you some good deals. We really enjoyed our stay! I already told my friends about our wonderful experience. Hasta luego! :)
Joey, 5-night trip with friends
Verified Expedia guest review

2/10 Poor

The service was non existent. There is no way this can be considered a five star hotel. From the moment we arrived nobody paid us attention to check in, that process took 30 minutes. Dinner that night we were sat there for three hours and the food was average at best. The next morning we went to breakfast at 7am when it opened and nobody was working there. Waited 30 minutes and had to leave for our excursion with no food. One of our rooms had no hot water. When we came back that afternoon we saw the manager and said this is unacceptable we have to move somewhere else. He said he approved to refund us and I’m still waiting on that. We booked another stay at iberostar nearby where at least we could eat. A terrible experience.
Patrick, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Sergio, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natsumi, 1-night trip
Verified Expedia guest review

4/10 Fair

Well our check was not pleasant. I didn’t like that Lunch and Dinner were alocarte and there was not much of a menu item to my liking. Upon arrival when we where taken to our room it was severely warm and there was no ceiling fan to support the AC which was not putting enough cold air into the room.. Only one staff member server on the roof top looked very unpleasant to the eye and a bit over worked also the view to the ocean can be seen nor city didn’t set well with us.. Asian sushi restaurant was only open on the weekend that was a bummer. Overall this Yucantan hotel it needs some work.. I won’t be coming back unless these concerns are addressed or updated..
Mark, 4-night romance trip
Verified Orbitz guest review

6/10 Good

Brittney, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I loved everything about the property. Staff was amazing!
Sarah, 4-night romance trip
Verified Expedia guest review

6/10 Good

Jacqueline, 4-night trip
Verified Expedia guest review

6/10 Good

Very nice building but small. Limited dining options
Kerri, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

How close it was to the shopping area! But I didn’t like how small the gym was.
Ariel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ashley, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely loved the stay. The staff were amazing and always on hand to serve and help in any way. We’re definitely going back again!!
Philip, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Excelente hotel, es pequeño, no piensen que va a haber actividades como un mega all inclusive, pero la atención, el staff y la comida fue un 10/10. Lo único malo es el alcohol, si quieres alcohol bueno es extra.
Ailen, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio. Nos quedamos el fin se semana del 4 de julio en medio del huracán Beryl! Muy atentos y pendientes de la necesidad de los huéspedes. En especial la atención de Jean antes y durante la estadía.
Yohara, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Raul, 3-night trip
Verified Expedia guest review

4/10 Fair

Due to Hurricane Beryl, I was only able to stay for a total of 2 days. I will describe the resort & separate that from the handling of the hurricane given its unique circumstance. Food: The options were good & varied—portions are small, but they make an effort to include dietary restrictions which was fabulous. At mealtime, Oscar, a staff, was especially considerate about this! He went above and beyond and it was much appreciated. The food is not authentic and very much catered to American clientele. The most authentic food was the breakfast options. Room: We were given a room that had a couch. The couch had nasty, brown stains throughout. We did not use this couch. In addition, we had many keycard troubles. I went down to reception to explain this and request assistance as our keycard did not open the door. The receptionist asked if I let the keycard be in the Sun or put it behind my phone and I responded no, as I kept it deep in my purse while laying out. He did not believe me and reset the card. I went back to the room and took video evidence that it was not working. They sent someone eventually after sitting outside of the room for a while. They weren’t able to fix the door so they relocated us to another room, which was fine, whatever. Now, when the news of the hurricane first came, their communication printed and taken to our room completely minimized it. We were told to speak to hotel staff if we had concerns and so we went down and did express these fears. The
Julissa, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I came to playa de Carmen to have dental treatment so not a vacation. Booked a suite knowing I will be spending some time in our room. The room was large and airy and had everything we needed. The day of the surgery I had got blood on the towels. Housekeeping reported this to the manager who came up to see me. She was lovely and asked if there was anything the hotel could get me from soup to a dr. Even though I couldn’t eat my husband had room service and it was all good quality food. I will definitely return when I have to go back in January.
Keri, 6-night family trip
Verified Expedia guest review

8/10 Very good

Magnificent hotel! The only suggestion I'd have is to vary the menu options a bit more as we found ourselves repeating the same choices over our stay even though they have an "Italian night" and a Japanese themed option that you can make reservations for.
Jason, 5-night romance trip
Verified Expedia guest review