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Aloft Tulum

4.5 star property
Luxury hotel with 2 restaurants, near Tulum National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Tulum

2 restaurants, breakfast served
2 outdoor pools, free pool cabanas, pool umbrellas
2 bars/lounges, tapas bar, sports bar
2 bars/lounges, tapas bar, sports bar
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Electric vehicle charging point
  • Connecting rooms available
  • Bar
  • Airport transfer
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is €145
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for aloft, Room, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, View

View from room

aloft, Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View (Terrace)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, View (Terrace)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View (Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, View (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, View (Terrace)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking, View (Terrace)

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom, View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Suite, 1 Bedroom, View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
Premium bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Naala Tulum

Pool
Airport transfer
Parking available
Free WiFi
9.0 out of 10, Wonderful, (427)
The price is €150
includes taxes & fees
19 Dec - 20 Dec
Naala Tulum
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About the area

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min walk - 0.4 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km
  • Tulum Beach - 10 min drive - 4.3 km
  • Playa Paraiso - 12 min drive - 4.5 km
  • Playa Ruinas - 16 min drive - 3.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Boston’s Tulum - ‬10 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Pescaderia Estrada - ‬16 min walk
  • ‪Azul Cafe - ‬11 min walk
  • ‪Escama - ‬5 min walk

About this property

Aloft Tulum

Aloft Tulum features a rooftop terrace and puts you within a five-minute walk of Tulum National Park. Guests can indulge in deep-tissue massages, facials or body scrubs, and W XYZ Restaurant, one of 2 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a 24-hour fitness centre. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (up to 18 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (USD 17 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site carport
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby
  • Ecotours nearby
  • Snorkelling nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (2170 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Television in common areas
  • 24-hour fitness centre
  • 2 outdoor pools
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 64
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 119
  • Doorbell and phone notifications
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials and body scrubs.

Dining

W XYZ Restaurant – This restaurant only serves breakfast.
Ático Rooftop Bar & Loung – This tapas bar serves lunch and dinner. Open daily.
WXYZ Bar – This sports bar serves lunch and dinner. Open daily.
Re:fuel by Aloft – This coffee shop serves breakfast, lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 24.2 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 25 to 25 for adults and USD 20 to 25 for children
  • Airport shuttle service is offered for an extra charge of USD 268 per vehicle (one-way. Maximum occupancy 10)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 1 (return)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per stay

Parking

  • Covered self-parking costs USD 17 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Aloft Tulum Hotel
Aloft Tulum Tulum
Aloft Tulum Hotel Tulum
Aloft Tulum by Marriott
Aloft Tulum a Marriott Hotel

Frequently asked questions

Does Aloft Tulum offer free cancellation for a full refund?
Yes, Aloft Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Aloft Tulum?
Yes, there are 2 outdoor pools.
Are pets allowed at Aloft Tulum?
Yes, pets are welcome, with a maximum weight of 18 kg per pet. There's a charge of USD 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Aloft Tulum?
Yes. Self-parking costs USD 17 per day. Electric car charging is available.
Is an airport shuttle service offered by Aloft Tulum?
Yes, an airport shuttle is available. The charge is USD 268 per vehicle one-way.
What are the check-in and check-out times at Aloft Tulum?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Aloft Tulum and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a 24-hour fitness centre. Aloft Tulum also has spa services and a garden.
Are there restaurants at or near Aloft Tulum?
Yes, there are 2 on-site restaurants.
What's the area around Aloft Tulum like?
Aloft Tulum is a short 4-minute walk from Tulum National Park and 2 minutes' walk from Hunab Lifestyle Center.

Aloft Tulum Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Claudia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nancy, 4-night trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient for business
Monica, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Favorite Place To Stay
My favorite place to stay when visiting Tulum. Love the food, the staff and the property. It’s close to downtown and as well as the hotel zone. Worth the price!
Tamara, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Have stayed here in the past. All around the Aloft Tulum is a great value hotel for the $. Great rooms, great pool(s),great staff, and very clean. Also convenient location for short cab ride to Ruins, Downtown, Beach. For the budget traveler you can’t go wrong, and will be pleasantly surprised how nice the property is 😉👍 Myself, I look forward to future stays at the Aloft Tulum 😎
Keir, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The convenience of on the spot care and night life.
Drakea R., 3-night trip
Verified Expedia guest review

10/10 Exceptional

I had a great experience staying at Aloft Tulum. The staff were very nice and friendly. Never felt unsafe at all. Breakfast and dinner were delicious. Didn't get a chance to enjoy the pool because it rained when I went. Kinda close to central Tulum. 5 min away driving wise.
travis, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great
Luis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rodrieck, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable. Close by car to beach & ruins. Pool at rooftop.
Rob, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jasmyne, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sugey, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay!
Carlos, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was awesome
No complaints everything was good
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mercedes, 4-night trip
Verified Hotels.com guest review

8/10 Very good

I had a very pleasant stay here. Location was great and everything was clean. My only complaint was that I was charged $12 for a room free, not sure why. I did not drink the water bottles in the room….
Holly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I didn’t get any credit or drinks that were advertised upon arrival, but it was a very convenient hotel at a very affordable price for my short stay. View was mid, but it was a comfy little hotel, nothing fancy.
Antoinette, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great services....
Great job...clean place.. friendly..stuff...all the people from the lobby they are great .....I come back again...great service... Gracias....
Jorge, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Eddie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Tamarah, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice
niki, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a very well operated Hotel. Easy access to all Tulum has to offer without the inconvenience of the beach road Hotels. I have stayed in most of the 4 to 5 star Hotels in Tulum over the past 20 years and prefer the Aloft. Its a very friendly Hotel that you can really enjoy with all the restaurants and shops within walking distance. I will be returning to Tulum again shortly and will again stay at the Aloft .
Richard, 7-night trip
Verified Expedia guest review

8/10 Very good

I enjoyed my stay at Aloft Tulum, and would definitely return
Austin, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 3-night trip
Verified Expedia guest review