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All properties in Ottawa, Ontario, Canada
1 room, 2 adults

The Carleton Suite Hotel

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
161 Laurier Ave W, Ottawa, ON, K1P5J2, Canada

3-star hotel with indoor pool, near Parliament Hill
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel is currently under renovation. The suite that we stayed in is is very spacious…Sep 27, 2020
  • The rooms are very clean, well equipped and well designed and decoratedMar 22, 2020

The Carleton Suite Hotel

from €84
  • Studio, 1 Queen Bed
  • Suite, 1 King Bed
  • Suite, 2 Queen Beds
  • Deluxe Suite, 1 King Bed with Sofa bed
  • Studio, 2 Queen Beds

What’s around The Carleton Suite Hotel

Landmarks

  • In Downtown Ottawa
  • Parliament Hill - 9 min walk
  • Byward Market Square - 13 min walk
  • University of Ottawa - 14 min walk
  • Rideau Canal - 31 min walk
  • National Arts Centre - 4 min walk
  • Rideau Centre - 7 min walk
  • Shaw Centre - 9 min walk

Getting around

  • Macdonald-Cartier Intl. Airport (YOW) - 22 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 177 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Please note that the lobby is located on the 4th floor.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room (up to 75 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 9
  • Conference space
  • Conference space size (feet) - 7635
  • Conference space size (meters) - 709
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
Languages Spoken
  • Afrikaans
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 43-inch LCD TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Cookware, dishware, and utensils
More
  • Connecting/adjoining rooms available

Special features

Dining

Tim Hortons - Onsite coffee shop.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Carleton Suite Hotel’s small print

Also known as

  • Marriott Ottawa Downtown
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  • Residence Inn by Marriott Ottawa Downtown
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  • Residence Inn Marriott Hotel Ottawa Downtown
  • Residence Inn Marriott Ottawa Downtown
  • Residence Inn Ottawa Downtown
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  • Ottawa Residence Inn

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Parking height restrictions apply.

    Long-term renters welcome.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs CAD 25 per day with in/out privileges

    Rollaway beds are available for CAD 10.00 per day

    Pets are allowed for an extra charge of CAD 85 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for The Carleton Suite Hotel

    • Does The Carleton Suite Hotel offer free cancellation for a full refund?
      Yes, The Carleton Suite Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at The Carleton Suite Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at The Carleton Suite Hotel?
      Yes. Self parking costs CAD 25 per day.
    • Is there a pool at The Carleton Suite Hotel?
      Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at The Carleton Suite Hotel?
      Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 75 lbs per pet. There's a charge of CAD 85 per accommodation, per stay.
    • What are the check-in and check-out times at The Carleton Suite Hotel?
      You can check in from 4 PM to anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near The Carleton Suite Hotel?
      Yes. Nearby restaurants include Clocktower Elgin (4-min walk), Johnny Farina's (4-min walk), and Le Moulin De Provence (5-min walk).

    Recent reviews

    Fabulous 8.6 From 794 reviews

    Very Good 8.0
    A loud noise coming from the fridge - maybe the compresser? Other than that - a great stay - even with all the renovations. Would definitely book here again.
    ca1 night family trip
    Exceptional 10.0
    The first floor of this hotel was under construction, which made me embarrased. However, everything was good including breakfast. The location was very convenient to visit and travel the city of Ottawa.
    CHEOLAN, ca1 night family trip
    Very Good 8.0
    My first impression was a bit disappointing as the foyer was under construction. The room was nice and big, but a bit tired. The breakfast was very tasty with lots of options.
    Jacqueline, ca2 night business trip
    Exceptional 10.0
    Happy traveller
    Clean affordable rooms
    Kristy, ca2 night family trip
    Fair 4.0
    Way too Hot
    First the good news: The suites are very big and pretty clean and the staff are very polite (they're Canadians after all!). It's nice to have a full kitchen and large sitting room. The bad news: The room was way too hot, and there was nothing we could do to change it. Tried lowering the temp on the thermostat, tried turning the heat off completely and opening the windows, but nothing cooled things off. The woman at the front desk the next morning said that other guests also complained and blamed it on the fact that the outside temp was "warmer than usual", even though it was below freezing outside.
    William, us2 night family trip
    Very Good 8.0
    Will be nice once renos are complete
    The hotel is currently under renovations. My room was clean but dated. The breakfast buffet was good and the staff were very nice.
    Raffaela, ca2 night business trip
    Very Good 8.0
    Great stay overall. The room was really clean ( which is the most important thing to me) and much more spacious than expected. The breakfast was great . Probably the only negative thing i could say is that some things are in need of updating such as the kitchenette and the bathroom vanity if those are the type of things important to you. But as i said, the room was really clean and i would return for sure if in the Ottawa area. Great job
    Catherine, ca1 night business trip
    Exceptional 10.0
    Perfect location, nice breakfast, no complains.
    Roberto, us2 night family trip
    Exceptional 10.0
    Much needed weekend getaway.
    There are 2 other hotels we use in Ottawa more frequently but chose this one because it provided the additional space we required bringing a child not related to us and was far cheaper than getting 2 rooms at one of those. I would totally book it again!! Super quiet pool which is perfect for teens to have to themselves!! Awesome breakfast! Access to my car when I needed it. Comfortable beds.
    Cheryl, ca2 night family trip

    The Carleton Suite Hotel

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