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Novotel Ottawa City Centre

3.5-star hotel in Downtown Ottawa with restaurant and bar/lounge

  • Free WiFi
From
€122

Image gallery

  • Executive Room, 1 King Bed - Guest Room
  • Executive Room, 1 King Bed - Guest Room
  • Indoor Pool
  • Indoor Pool
  • Executive Room, 1 King Bed - Guest Room
Executive Room, 1 King Bed - Guest Room. Image 1 of 90.
1 / 90Executive Room, 1 King Bed - Guest Room
33 Nicholas St, Ottawa, K1N 9M7, ON, Canada
8.8.Fabulous.
  • Comfortable and clean. Perfect location- close to Market and mall.

    Sep 4, 2021

  • Everything was good except the parking which was ridiculously bad… have to walk around…

    Sep 3, 2021

See all 1,594 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Convenient
Dining options
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 283 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Downtown Ottawa
  • Ottawa Art Gallery - 1 min walk
  • Department of National Defense - 2 min walk
  • Shaw Centre - 3 min walk
  • Rideau Centre - 4 min walk
  • Byward Market Square - 6 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Superior Room, 2 Double Beds
  • Executive Room
  • Superior Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Executive Room, 1 King Bed

Location

33 Nicholas St, Ottawa, K1N 9M7, ON, Canada
  • In Downtown Ottawa
  • Ottawa Art Gallery - 1 min walk
  • Department of National Defense - 2 min walk

What’s around

Landmarks

  • In Downtown Ottawa
  • Ottawa Art Gallery - 1 min walk
  • Department of National Defense - 2 min walk
  • Shaw Centre - 3 min walk
  • Rideau Centre - 4 min walk
  • Byward Market Square - 6 min walk
  • Elgin Street - 7 min walk
  • Confederation Park - 7 min walk
  • Ottawa City Hall - 8 min walk
  • National Arts Centre - 8 min walk
  • National War Memorial - 8 min walk

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 21 min drive

At a glance

Hotel size

  • This hotel has 283 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1900
  • Conference space size (meters) - 177
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • ATM/banking
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual fire alarm
  • Wheelchair-width doorways

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

The Albion Rooms - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CAD 20 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pet deposit: CAD 50.00 per stay
  • Pets are allowed for an extra charge of CAD 50 per pet, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs CAD 28 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Hotel Novotel Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Centre Ottawa
  • Novotel Ottawa City Centre Hotel Ottawa
  • Novotel Hotel Ottawa
  • Novotel Ottawa
  • Novotel Ottawa Hotel
  • Ottawa Hotel Novotel
  • Ottawa Novotel
  • Ottawa Novotel Hotel
  • Accor Ottawa
  • Novotel Ottawa Hotel Ottawa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel Ottawa City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 28 per night.
  • Yes, pets are welcome. There's a charge of CAD 50 per pet, per stay, and there's also a deposit of CAD 50.00 per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, The Albion Rooms. Nearby restaurants include Cora (3-min walk), Bangkok Thai Garden (3-min walk), and Tim Hortons (3-min walk).
  • No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Novotel Ottawa City Centre also has a fitness center.
8.8.Fabulous.
  • 6.0.Good

    Decent but not what I hoped for the price.

    I had stayed a month earlier in this hotel and liked the finishings in the room but ours this time was disappointing. We had a big issue with the smoke detector which went off continuously and we had to be moved to another room. The second room was nice. But it was an interruption and I had been showering at the time so was rattled rushing to what I thought was a real fire alarm. Also the shower leaked all over the floor and soaked towels and clothes. Also the parking machine was broken so we paid to get out and had to get a credit. That was fine without issue. Our rate was a lot higher this time and the experience wasn’t as pleasant as my first stay so I guess that doesn’t equate in my mind. Generally speaking the hotel is nice enough but a little over priced for the offering. The Germain nearby is similarly priced but nicer finishings I’ve heard from others. Location of the hotel is good. The parking is cramped but lots of it. The only thing I can say is that the experience in the garage would be enhanced with better signage as to how to exit, particularly if you park below or above P3 where the elevator is that takes you to the lobby.

    Daisy, 2 night family trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Really nice weekend

    Melissa, 1 night trip, Aug 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very good trip nice room and very friendly staff.

    Ian, 1 night trip, Aug 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family trip

    Amazing location. Close from all attractions. We stayed there for four nights very convenient and comfortable. We were very happy about hotel.

    Kyung Hae, 4 night family trip, Aug 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great rooms.

    Todd, 2 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Another Great Stay at Novotel Ottawa

    We've stayed at this hotel a few times and this time was just as great as it was prior to Covid-19. We had a nice room with a quiet corner and everything was clean and organized.

    Shaunna, 2 night trip, Aug 27, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Experience

    Service and location was excellent. The room was visually appealing and clean. However, for a newly upgraded room the beds + pillows were extremely uncomfortable (could not sleep most of the night).

    Brittney, 1 night trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Overall a great stay! Parking was a little difficult with tight spots and only one elevator to get to and from the lobby and parking garage. Other than that, everything was very impressive!

    Joel, 2 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice place and convenience

    WAI LEUNG, 1 night business trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent experience and service

    Amazing and comfortable. Very friendly staff and helpful.

    Angeliki, 1 night family trip, Aug 20, 2021

    Verified Hotels.com guest review

See all 1,594 reviews