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DoubleTree by Hilton Ottawa Downtown

4.0 star property
Hotel with indoor pool, near University of Ottawa

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Photo gallery for DoubleTree by Hilton Ottawa Downtown

Bar (on property)
Terrace/patio
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby
Room, 1 King Bed, Accessible (Roll-In Shower)
In the heart of Downtown Ottawa, DoubleTree by Hilton Ottawa Downtown offers a warm welcome with its international restaurant, The Albion Rooms. Unwind on the sun-kissed terrace or dive into work at the business center while staying connected with in-room WiFi. With an indoor pool and bike rentals nearby, this hotel is perfect for exploring Byward Market Square.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Room service
  • Business centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • ATM/banking services
  • Laundry service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
The current price is €159
includes taxes & fees
4 May - 5 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Lord Elgin Hotel

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 2,391 reviews
The price is €157
includes taxes & fees
19 May - 20 May
Lord Elgin Hotel
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About the area

Map
33 Nicholas St, Ottawa, ON, K1N 9M7

What's nearby

  • University of Ottawa - 2 min walk - 0.2 km
  • Rogers Centre Ottawa - 3 min walk - 0.3 km
  • Byward Market Square - 6 min walk - 0.5 km
  • National Arts Centre - 8 min walk - 0.7 km
  • Parliament Hill - 12 min walk - 1.1 km

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 21 min drive
  • Rideau Station - 3 min walk
  • UOttawa Station - 11 min walk
  • Parliament Station - 14 min walk

Restaurants

  • ‪Bridgehead - ‬4 min walk
  • ‪Dining Hall - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Poulet Rouge - ‬4 min walk
  • ‪Bourbon St. Grill - ‬4 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

When you stay at DoubleTree by Hilton Ottawa Downtown, you'll be in a fantastic location, only a five-minute walk from University of Ottawa and Rogers Centre Ottawa. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Albion Rooms, which serves international cuisine and is open for breakfast and dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a terrace. Fellow travellers love the helpful staff and central location. Public transportation is only a short walk: Rideau Station is 3 minutes and uOttawa Station is 11 minutes.

Languages

Arabic, English, Farsi, French, Spanish, Turkish

At a glance

DONE

Hotel size

    • 283 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 18 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Access to nearby indoor pool
  • Free use of nearby fitness centre
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Canoeing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (1905 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1988
  • ATM/banking
  • Terrace
  • An indoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held shower heads
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Visual fire alarm
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Albion Rooms – This restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CAD 25 for adults and CAD 12.5 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from June 9 2025 to June 22 2025 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per pet, per stay

Parking

  • Parking is available nearby and costs CAD 33

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The on-site car park is managed by a third party.

Also known as

Novotel Ottawa Hotel
Novotel Ottawa
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does DoubleTree by Hilton Ottawa Downtown offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Ottawa Downtown?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM. The swimming pool will be unavailable from June 9 2025 to June 22 2025 (dates subject to change).

Are pets allowed at DoubleTree by Hilton Ottawa Downtown?

Yes, pets are welcome. There's a charge of CAD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at DoubleTree by Hilton Ottawa Downtown?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.

What is there to do at DoubleTree by Hilton Ottawa Downtown and nearby?

Have fun with nearby winter activities such as ice skating, cross-country skiing and snowboarding, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include access to a nearby indoor pool.

Are there restaurants at or near DoubleTree by Hilton Ottawa Downtown?

Yes, The Albion Rooms offers international cuisine.

What's the area around DoubleTree by Hilton Ottawa Downtown like?

DoubleTree by Hilton Ottawa Downtown is in Downtown Ottawa, a short 3-minute walk from Rideau Station and 2 minutes' walk from University of Ottawa. Travellers say that the local area is very central perfect for sightseeing.

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DoubleTree by Hilton Ottawa Downtown Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Parking
Restaurant
Bed
Breakfast
Bathroom
Lobby
Market

What guests liked

  • Breakfast was consistently excellent with many guests praising its quality and variety. (25 reviews)
  • The property restaurant offered a fantastic menu, delicious cocktails, and great service. (12 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Quiet sleeps

Wonderful Room, super quiet. Loved our stay
Adam, 1-night trip

8/10 Very good

Love Ottawa

We had a good trip , hotel is near all the action. Lots to do within walking distance.
Tom, 1-night trip

10/10 Exceptional

Very comfortable -- thank you!
Susan, 3-night trip

10/10 Exceptional

Week-end stay

The staff is amazing and the breakfast 10/10
Stéphanie, 2-night trip

10/10 Exceptional

Byward market

Great staff. Definitely be back.
Jeff, 3-night trip

8/10 Very good

Great location
sofia, 2-night trip

2/10 Poor

Acknowledge

I did not expected a parking fee staying in the hotel. Plus, my room is not included with breakfast.
Joon, 1-night trip

10/10 Exceptional

Great location enjoyed our stay
Mary, 1-night trip

8/10 Very good

Nice staff, nice location, in nice Ottawa.
Samuel, 2-night trip

10/10 Exceptional

Great location - great hotel
Dan, 1-night trip

10/10 Exceptional

Staff were terrific, beautiful lobby, comfortable room, even the cookies were delicious. And best of all, amazing location. Would stay here again for sure
Colin, 1-night trip

10/10 Exceptional

Very walkable and great dining options
Diane, 2-night trip

10/10 Exceptional

We enjoyed our stay and the location was perfect!
Andrea, 3-night trip

10/10 Exceptional

Great stay
Frank, 1-night trip

10/10 Exceptional

Perfect option for downtown Ottawa.
Nicolas, 1-night trip

10/10 Exceptional

Great customer service and staff were super friendly!
Amanda, 2-night trip

10/10 Exceptional

Second time staying here
Pascal, 1-night trip

8/10 Very good

Good hotel overall. close to parliament etc.
Michael, 1-night trip

10/10 Exceptional

Very clean and great service!
Krystal, 1-night trip

8/10 Very good

Convenient location and friendly staff. I would stay here again.
Hayley, 3-night trip

10/10 Exceptional

This was a lovely hotel, staff was friendly. Place was clean. No complaints.
Lauren, 3-night trip

10/10 Exceptional

Overall great experience.
Reggie, 3-night trip

10/10 Exceptional

Walkable, clean. Excellent customer service.
Sandra, 1-night trip

10/10 Exceptional

Location and amenities

Great location near Rogers Centre conference venue, shopping mall and restaurants and bars. Former Novotel, room was spacious and comfortable.
Brian, 5-night trip

10/10 Exceptional

This has to be one of the most gorgeous hotels I’ve ever stayed at! The staff was amazing and provided us with great customer service! Thank you, we will be staying again in the future!
Logan, 3-night trip