Novotel Ottawa City Centre

Photo gallery for Novotel Ottawa City Centre

Primary image
Indoor pool
Indoor pool
Pool
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Overview of Novotel Ottawa City Centre

UNESCO Sustainable Travel Pledge

Novotel Ottawa City Centre

3.5 star property
3.5-star hotel with restaurant, near University of Ottawa

8.6/10 Fabulous

1,149 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
33 Nicholas St, Ottawa, ON, K1N 9M7
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Library
  • Computer station
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Downtown Ottawa
  • University of Ottawa - 2 min walk
  • Byward Market Square - 6 min walk
  • Parliament Hill - 12 min walk
  • Canadian Museum of History - 3 min drive
  • Canadian War Museum - 4 min drive
  • Rideau Canal - 4 min drive
  • Carleton University - 6 min drive
  • Casino du Lac Leamy - 11 min drive

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 22 min drive

About this property

Novotel Ottawa City Centre

3.5-star eco-friendly hotel in the heart of Downtown Ottawa
You can look forward to a terrace, a library and dry cleaning/laundry services at Novotel Ottawa City Centre. Be sure to enjoy a meal at The Albion Rooms, the on-site bistro. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a computer station
  • ATM/banking services, smoke-free property and a front desk safe
  • Express check-in, a 24-hour front desk and luggage storage
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All guest rooms at Novotel Ottawa City Centre boast comforts, such as laptop-compatible safes and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access. Guest reviews say good things about the cleanliness, overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • Recycling, coffee/tea makers and daily housekeeping

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 283 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 5:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (CAD 28 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Children's menu

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (1900 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1988
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness centre

Accessibility

  • Wheelchair accessible
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual fire alarm
  • Wheelchair-width doorways

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Recycling

Special features

Dining

The Albion Rooms – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: CAD 50 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of CAD 22 for adults and CAD 10 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 50.00 per stay
  • Pets are allowed for an extra charge of CAD 50 per pet, per stay

Parking

  • Self-parking costs CAD 28 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Novotel Ottawa Hotel
Novotel Ottawa
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre Ottawa
Novotel Ottawa City Centre Hotel Ottawa

Frequently asked questions

Does Novotel Ottawa City Centre offer free cancellation for a full refund?
Yes, Novotel Ottawa City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Ottawa City Centre?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Novotel Ottawa City Centre on 23 October 2022 start from €151, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Ottawa City Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novotel Ottawa City Centre?
Yes, pets are welcome. There's a charge of CAD 50 per pet, per stay, and there's also a deposit of CAD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Novotel Ottawa City Centre?
Yes. Self-parking costs CAD 28 per night.
What are the check-in and check-out times at Novotel Ottawa City Centre?
You can check in from 3:00 PM - 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Ottawa City Centre?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (11-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at Novotel Ottawa City Centre and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Novotel Ottawa City Centre also has a fitness centre.
Are there restaurants at or near Novotel Ottawa City Centre?
Yes, there's an on-site restaurant, The Albion Rooms. Nearby restaurants include Cora (3-min walk), Bangkok Thai Garden (3-min walk) and Tim Hortons (3-min walk).
What's the area around Novotel Ottawa City Centre like?
Novotel Ottawa City Centre is in Downtown Ottawa, a short 2-minute walk from University of Ottawa and 6 minutes' walk from Byward Market Square. Travellers say that the area is walkable and ideal for skiing.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Harley, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

very nice, all good
john, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Cordelia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

oshevire, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel review
We stayed 6 nights. 5 we’re amazing, the last night had screaming kids running up and down the hall till 3 am. Their parents too busy arguing to pay attention. This sucked because we had to get up early to get back home. Also the leak in the lobby was concerning especially since we were on the second floor. Other than that good location. Clean. Included is our lovely view.
7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Novotel staff were very friendly and efficient. The room was immaculate but a little small. The location was perfect and we will return!
Patricia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Laura, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yuelin, 1-night trip
Verified Hotels.com guest review