reStays Ottawa

Photo gallery for reStays Ottawa

Primary image
Balcony
Premium bedding, pillow-top beds, in-room safe, laptop workspace
Full-sized fridge, microwave, oven, hob
Premium bedding, pillow-top beds, in-room safe, laptop workspace

Overview of reStays Ottawa

VIP Access

reStays Ottawa

4.0 star property
4-star hotel with restaurant, near National Arts Centre

9.3/10 Superb

171 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Kitchen
  • Non-smoking
  • Air conditioning
The price is €174
Price available on 25/05/2022
Map
101 Queen St, Ottawa, ON, K1P 5C7
Main amenities
  • 111 smoke-free guestrooms
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
For families
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Ottawa
  • Elgin Street - 2 min walk
  • National Arts Centre - 5 min walk
  • Parliament Hill - 6 min walk
  • Shaw Centre - 8 min walk
  • Rideau Centre - 9 min walk
  • Byward Market Square - 11 min walk
  • Parliament Building - 11 min walk
  • University of Ottawa - 12 min walk
  • National Gallery of Canada - 13 min walk
  • Museum of Nature - 18 min walk

Getting around

  • Ottawa International Airport (YOW) - 21 min drive
  • Ottawa Station - 6 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa Fallowfield Station - 23 min drive
  • Bayview Station - 30 min walk

About this property

reStays Ottawa

This hotel offers a great location, putting you within a short 10-minute walk of Parliament Hill and Rideau Centre. Guests can visit the fitness centre for a workout or grab a bite to eat at Le Moulin de Provence, which serves breakfast and lunch. A sauna, a terrace and a kitchen are other features.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 111 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (CAD 37.00 per day; includes in/out privileges)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Private picnics
  • Room service (limited hours)
  • Water dispenser

What to do

  • Pool table

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2021
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Shopping centre on site
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Step-free path to entrance

Languages spoken

  • English

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board
  • Washer and dryer
  • Window screens
  • Laundry detergent

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service
  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Hob
  • Oven
  • Toaster
  • Cookware, dishes and utensils
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Cleaning supplies

Special features

Dining

Le Moulin de Provence – This bistro serves breakfast, brunch, lunch and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between CAD 10 and CAD 30 per person (approximately)
  • Late checkout can be arranged for an extra charge of CAD 75 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered self-parking costs CAD 37.00 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

The property is kept vacant for a minimum of 48 hours between guest stays.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Re Ottawa
reStay Ottawa
reStays Ottawa Hotel
reStays Ottawa Ottawa
reStays Ottawa Hotel Ottawa

Frequently asked questions

Overall score and ratings

9.3

Superb

9.6/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Khamis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Judy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Svetlana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the modern-styled room with basic kitchen accessories, including a dishwasher! It is very close to the Parliament buildings. Staff were very accommodating and friendly. Parking is expensive though ... $39 per day.
David, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

I did not like that when I booked I specifically asked if they honour medical exemptions they said yes I was there for 4 days without any problems then al of a sudden I was told I had to wear a mask I told them I was exempt for the beginning they asked for proof witch I didn’t have at the time because I have never had to prove it to anyone before. Then 20 police officers showed up to evict me at around 10 at night the hotel never gave me a warning for anything I never had a voice complaint brought to my attention by the hotel at all and was evicted in the middle of the night had nowhere to go I was extremely upset also when I was trying to explain to the front desk that it’s illegal to ask for proof of exemption I was yelled at he was actually screaming in my face and I have a witness to it I couldn’t believe what happened to me I was verbally assaulted I would have brought medical proof if I would have known from the beginning of my stay I will never stay at that hotel and I will never recommend it to anyone that hotel discriminates and I will never support discrimination
Shannon A, 6-night trip with friends
Verified Expedia guest review