Château Cartier Hotel & Resort, Ascend Hotel Collection

4.0 star property
Suburban hotel with golf course, near Kōena Spa

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Château Cartier Hotel & Resort, Ascend Hotel Collection

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Golf
Terrace/patio
In-room safe, desk, laptop workspace, free cots/infant beds
Daily full breakfast for a fee
Combined shower/bathtub, deep-soaking bathtub, free toiletries, towels

Overview of Château Cartier Hotel & Resort, Ascend Hotel Collection

8.2

Very good

Property highlights

  • Spa
  • Free WiFi
  • Free parking
  • Restaurant
  • Bar
  • Laundry facilities
Map
1170 Chemin D' Aylmer, Gatineau, QC, J9H7L3
Main amenities
  • Daily housekeeping
  • Golf course
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
Feel at home
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About this area

What's nearby

  • In Aylmer
  • Canadian Museum of History - 7 min drive
  • Ottawa Hospital Civic Campus - 8 min drive
  • Canadian War Museum - 7 min drive
  • Casino du Lac Leamy - 9 min drive
  • Parliament Hill - 9 min drive
  • National Gallery of Canada - 10 min drive
  • Byward Market Square - 10 min drive
  • Shaw Centre - 10 min drive
  • University of Ottawa - 10 min drive
  • Carleton University - 11 min drive

Getting around

  • Ottawa International Airport (YOW) - 27 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 20 min drive
  • Ottawa Station - 23 min drive
  • Ottawa Fallowfield Station - 25 min drive

Restaurants

  • McDonald's - 6 min drive
  • Tim Hortons - 4 min drive
  • Salvatoré - 5 min drive
  • Dinty Moore's Restaurant - 3 min drive
  • La Cage - 7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Featuring a golf course, Château Cartier Hotel & Resort, Ascend Hotel Collection puts you within a 10-minute drive of Casino du Lac Leamy. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials or body treatments. A bar/lounge, a 24-hour fitness centre and a snack bar/deli are other highlights at this upmarket hotel.

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4 PM until noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Golfing
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (18000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Piano
  • 24-hour fitness centre
  • 18 holes of golf
  • Golf driving range on-site
  • Full-service spa

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Koena Spa ($). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

Dining

Lounge Onō – This bistro overlooks the golf course and specialises in American cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 10.00 to 30.00 for adults and CAD 10.00 to 30.00 for children

Children & extra beds

  • Rollaway beds are available for CAD 25.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
Property Registration Number 517613,2023-08-31

Also known as

Doubletree Hilton Gatineau-Ottawa Hotel
Doubletree Hilton Gatineau-Ottawa
DoubleTree by Hilton Gatineau Ottawa
Château Cartier Hotel Resort Ascend Hotel Collection
Château Cartier Hotel & Resort, Ascend Hotel Collection Hotel
Château Cartier Hotel & Resort, Ascend Hotel Collection Gatineau

Frequently asked questions

Does Château Cartier Hotel & Resort, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Château Cartier Hotel & Resort, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Château Cartier Hotel & Resort, Ascend Hotel Collection?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Château Cartier Hotel & Resort, Ascend Hotel Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Château Cartier Hotel & Resort, Ascend Hotel Collection?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Château Cartier Hotel & Resort, Ascend Hotel Collection?
You can check in from 4 PM - noon. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Château Cartier Hotel & Resort, Ascend Hotel Collection?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (9-min drive) and Rideau Carleton Raceway (24-min drive) are both nearby.
What is there to do at Château Cartier Hotel & Resort, Ascend Hotel Collection and nearby?
Tee off at the on-site golf course. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness centre and spa services.
Are there restaurants at or near Château Cartier Hotel & Resort, Ascend Hotel Collection?
Yes, there's an on-site restaurant that offers American cuisine and golf course views.
Does Château Cartier Hotel & Resort, Ascend Hotel Collection have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Château Cartier Hotel & Resort, Ascend Hotel Collection like?
Château Cartier Hotel & Resort, Ascend Hotel Collection is in Aylmer, a short 1-minute walk from Kōena Spa.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Melanie Madeleine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michel, 1-night trip
Verified Hotels.com guest review

6/10 Good

Brian, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Lara Rae, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jianfeng, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kent, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniela, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff, clean, spacious, bright rooms
Our stay was great! Our double queen room felt refreshed, the bathrooms were clean and modern, and the check-in process was easy with courteous and knowledgeable staff. The hotel does not have a pool to use for free, but we thoroughly enjoyed the attached spa facilities (additional charge).
Simeon, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Ok hotel with great spa facilities
The hotel looks nice from the outside. The communal hallways are a bit tired. The rooms are not cleaned each day unless you request it 24 hours in advance. We were not told this when we checked in. On our 2nd night our door pass stopped working and it has to be reactivated. The spa facility is really nice however. Easy drive into Ottawa from the hotel.
Susan, 2-night family trip
Verified Hotels.com guest review