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Homewood Suites by Hilton Ottawa Downtown

4.0 star property
4-star hotel with indoor pool, near Parliament Hill

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Homewood Suites by Hilton Ottawa Downtown

Photo gallery for Homewood Suites by Hilton Ottawa Downtown

Exterior
Indoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Local cuisine
Exterior

Overview of Homewood Suites by Hilton Ottawa Downtown

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Free breakfast
  • Pet-friendly
  • Parking available
  • Free WiFi
Map
361 Queen Street, Ottawa, ON, K1R 0C7
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour fitness centre
  • Self parking
  • Room service
  • 24-hour business centre
  • Business centre
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Free food/drink shopping service
Feel at home
  • Free cots/infant beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Exterior

Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

About this area

What's nearby

  • In Downtown Ottawa
  • Parliament Hill - 19 min walk
  • Byward Market Square - 21 min walk
  • University of Ottawa - 21 min walk
  • Carleton University - 41 min walk
  • Canadian War Museum - 2 min drive
  • Shaw Centre - 2 min drive
  • Canadian Museum of History - 2 min drive
  • National Gallery of Canada - 3 min drive
  • Rideau Canal - 5 min drive
  • Ottawa Hospital Civic Campus - 5 min drive

Getting around

  • Ottawa International Airport (YOW) - 17 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa Station - 15 min drive
  • Ottawa Fallowfield Station - 23 min drive
  • Lyon Station - 3 min walk
  • Parliament Station - 8 min walk
  • Pimisi Station - 12 min walk

Restaurants

  • Sansotei Ramen - 8 min walk
  • North & Navy - 10 min walk
  • The Whalesbone Oyster House - 18 min walk
  • Riviera - 12 min walk
  • The Greek Souvlaki Shack - 12 min walk
Map

About this property

Homewood Suites by Hilton Ottawa Downtown

Homewood Suites by Hilton Ottawa Downtown puts you 1 mi (1.6 km) from Parliament Hill and 1.1 mi (1.7 km) from Byward Market Square. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tulip Restaurant & Bar, which serves local cuisine and is open for dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences at this upmarket hotel include sofa beds and fridges. Fellow travellers say good things about the overall property condition and walkability. Public transportation is only a short walk: Lyon Station is 3 minutes and Parliament Station is 8 minutes.

Languages

Arabic, English, Filipino, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 171 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 51 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (CAD 25.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Restaurant
  • Bar/lounge
  • Free reception (selected days)
  • Room service (late night)
  • Snack bar/deli

What to do

  • Bike rentals nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference space (4715 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Lift door width (centimetres): 107
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lowered plug sockets in bathroom
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Queen sofa bed
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Restaurant dining guide

Special features

Dining

Tulip Restaurant & Bar – This restaurant specialises in local cuisine and only serves dinner.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay

Parking

  • Covered self-parking costs CAD 25.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Children under 18 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Homewood Suites by Hilton Ottawa Downtown Hotel
Homewood Suites by Hilton Ottawa Downtown Ottawa
Homewood Suites by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Homewood Suites by Hilton Ottawa Downtown offer free cancellation for a full refund?
Yes, Homewood Suites by Hilton Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Homewood Suites by Hilton Ottawa Downtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Homewood Suites by Hilton Ottawa Downtown?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Homewood Suites by Hilton Ottawa Downtown?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 51 lb per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites by Hilton Ottawa Downtown?
Yes. Self-parking costs CAD 25.00 per night. Electric car charging is available.
What are the check-in and check-out times at Homewood Suites by Hilton Ottawa Downtown?
You can check in from 4:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Homewood Suites by Hilton Ottawa Downtown?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.
What is there to do at Homewood Suites by Hilton Ottawa Downtown and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Homewood Suites by Hilton Ottawa Downtown?
Yes, Tulip Restaurant & Bar offers local cuisine.
Does Homewood Suites by Hilton Ottawa Downtown have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Homewood Suites by Hilton Ottawa Downtown like?
Homewood Suites by Hilton Ottawa Downtown is in Downtown Ottawa, a short 3-minute walk from Lyon Station and 12 minutes' walk from Elgin Street. Travellers say that the area is walkable and good for shopping.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Rongchang, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent on everything
stephane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Our room was lovely, and the king bed was very comfortable. However, the pull out couch/bed was not comfortable. The mattress was very thin and felt like you were sinking into springs. I think that if the mattress itself can't be improved then an additional layer should be available in the room to add on top.
Laura, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sari, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Rocco, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lior, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great property, good breakfast, nice service. Rooms are comfortable, pool is good. Breakfast queues need to be better managed.
Praveen, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice stsy
Very nice hotel. Would definitely stay here again. Polite staff
Paul, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Nicole, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Piscine sale, on voyait sur le dessus de l’eau des cheveux, et une couche huileuse. Le lit on sentait les ressorts du matelas, nous avons mal au dos. Le déjeuner très bon. En arrivant à la chambre j’ai nettoyé les surfaces et ma lingette était sale, malheureusement pas une bonne hygiène. Sinon, cuisine complète nous avons trouvé pratique. Malheureusement pour le prix et la qualité nous ne reviendrons plus.
Cathia, 2-night family trip
Verified Hotels.com guest review