Best Western Plus Gatineau-Ottawa Downtown
Riverfront hotel with indoor pool, near Jacques Cartier Park
- Free continental breakfast and free WiFi
- All (35)
- Exterior (7)
- Interior (2)
- Fitness/Leisure (4)
- Bar/Dining (1)
- Rooms (14)
- Other (7)
Boating
Standard Room, 2 Double Beds, Non Smoking, Refrigerator - Guest Room View
Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Guest Room
Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Guest Room
Standard Room, 2 Double Beds, Non Smoking, Refrigerator - Guest Room
Standard Room, 1 King Bed, Balcony, River View - Guest Room
Standard Room, 2 Double Beds, Non Smoking, Refrigerator - Bathroom
Standard Room, 2 Double Beds, Non Smoking, Refrigerator - Bathroom
Hotel Front
Breakfast Area
Children’s Activities
Bicycling
Fitness Facility
Fitness Facility
Meeting Facility
Business Center
Nearby
View from Hotel
Nearby
Theater Show
Casino
Standard Room, 1 King Bed, Balcony, River View - Guest Room
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave - Guest Room
Standard Room, 2 Double Beds, Non Smoking, Refrigerator - Guest Room
Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed) - Guest Room
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave - In-Room Kitchen
View from Hotel
Nearby
Nearby
Standard Room, 2 Double Beds, Non Smoking, Refrigerator - In-Room Amenity
Standard Room, 2 Double Beds, Non Smoking, Refrigerator - Guest Room
Ecotours
Best Western Plus Gatineau-Ottawa Downtown
Best Western Plus Gatineau-Ottawa Downtown
Best Western Plus Gatineau-Ottawa Downtown
Boating[1/35]
The following facilities or services will be unavailable from October 28 2020 to September 30 2022 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
- Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.
i just love going there the staff is amazing
$15 parking Phone didn’t work Room and hallway smelt like sewage which Made me have a…
Hotels.com® Rewards
Best Western Plus Gatineau-Ottawa Downtown
from €81- Standard Room, 2 Double Beds, Non Smoking, Refrigerator
- Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
- Standard Room, 1 King Bed, Refrigerator, River View
- Executive Suite, 1 King Bed with Sofa bed, Refrigerator, River View (with Sofabed)
- Standard Room, 2 Double Beds, Balcony, River View
- Standard Room, 1 Queen Bed, Accessible, Refrigerator
- Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
- Standard Room, 1 King Bed, Non Smoking, Refrigerator
- Suite, 1 Queen Bed, Non Smoking, Refrigerator
- Standard Room, 2 Double Beds, Refrigerator, River View
- Standard Room, 1 King Bed, Balcony, River View
- Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave
At a glance
Key facts
Hotel size
- This hotel has 133 rooms
- This hotel is arranged over 9 floors
Arriving/leaving
- Check-in time 4:00 PM-anytime
- Check-out time is 11 AM
- Express check-out
Restrictions related to your trip
- Quebec may have travel restrictions in place due to COVID-19.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 19
Travelling with others
Children
- Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transport
Parking
- Onsite self parking (CAD 18.00 per day; includes in/out privileges)
- Wheelchair-accessible parking on site
- Onsite parking limited
- Height restrictions apply for onsite parking
Payment types at the property
Other information
- Smoke-free property
FAQs for Best Western Plus Gatineau-Ottawa Downtown
Does Best Western Plus Gatineau-Ottawa Downtown offer free cancellation for a full refund? Yes, Best Western Plus Gatineau-Ottawa Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Best Western Plus Gatineau-Ottawa Downtown? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Best Western Plus Gatineau-Ottawa Downtown? Yes. Self parking costs CAD 18.00 per day. Parking spots may be limited. Is there a pool at Best Western Plus Gatineau-Ottawa Downtown? Yes, there's an indoor pool. The swimming pool will be unavailable from October 28 2020 to September 30 2022 (dates subject to change). Are pets allowed at Best Western Plus Gatineau-Ottawa Downtown? Sorry, pets aren't allowed, but service animals are welcome. What are the check-in and check-out times at Best Western Plus Gatineau-Ottawa Downtown? You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available. Are there restaurants at or near Best Western Plus Gatineau-Ottawa Downtown? Yes. Nearby restaurants include Papaye Verte (5-min walk), La p'tite épicerie (5-min walk), and Rotisserie St-Hubert - Hull (6-min walk). Is there an onsite casino at Best Western Plus Gatineau-Ottawa Downtown? No, this hotel doesn't have a casino, but Casino du Lac Leamy (6-min drive) and Rideau Carleton Raceway (22-min drive) are both nearby. What is there to do near Best Western Plus Gatineau-Ottawa Downtown? Recommended spots to visit include Jacques Cartier Park (1-min walk) and Canadian Museum of History (6-min walk), along with Maison du velo (13-min walk) and National Gallery of Canada (0.9 mi).
Recent reviews
Good 7.4 From 728 reviews
Exceptional
Une decouverte
Lit extrêmement confortable, bien équipé et des produits de soins de qualité . Bien situé.
Helene, us1 night trip
Very Good
Very nice place to stay, I would definitely love to come back without Covid time, as there is no hot meal in the morning.
Serge, ca1 night business trip
Very Good
It’s a decent & affordable place to live. Close to all attractions of Ottawa & Gatineau. Excellent Customer Service. Will recommend
AbdulSamad, ca1 night family trip
Very Good
It was a nice quiet area with a good view of water
Stacey, ca1 night trip
Poor
Bad experience and poor maintenance
My experience with BW Gatineau was very poor, first off when we checked in our balcony had little hair trimmed lying on the railing. Maybe someone was cutting the hair from the top or the previous guest might have done it, it was the job of the hotel staff to check all that and give a cleanroom. Also, the floor of the balcony and the carpet inside were dirty. You need to often clean it with a carpet cleaner with a water wash setting. Now coming to the bathroom, the ceiling in the tub was repaired but it wasn't professionally done and had cracks. The one mattress was pressed and in bad shape. Staff experience was also bad, there was a language barrier as they didn't understand English. We requested for a bassinet for a child, but then it was broken and the staff was not able to open it. We requested for additional pillows but the service was slow. The receptionist told me to come down if I need additional coffee creamer and sugar because it will be much quicker. Hotel.com didn't communicate that the breakfast would be like a snack and the parking fees would be an additional charge. The hotel looks good from outside but not maintained properly from inside. Just because it has the best view of the Ottawa river and Parliament doesn't mean its the best. I would rate my overall experience 1 out 5. Also if you need a balcony double check as they are limited.
Anmol, ca2 night family trip
Very Good
I enjoyed the pool, clean and warm. I enjoyed less the room, it had a cigarette or a stale smell i could not identify. Breakfast was also a disappointment but I understand that these are difficult times so Overall my stay was good.
Paolo, ca1 night romance trip
Very Good
The hotel might need some ugrades like the flooring, bathtub, wallpaper. The Loby was pretty.
ca2 night trip
Very Good
L’hôtel est très bien. Bien situé. Seule point négatif c'est qu'il y a seulement 2 déjeuner inclus par chambre et même si sur Hotel.com il est écrit déjeuner inclus pour tous. J'ai dû débourser 6$ par enfants pour une boîte à lunch qui ne vaut pas ça. L'hôtel dit que c'est la faute à Hotel.com et que c'est écrit sur leur site. Quand est-ce qu'on va voir le site de l'hotel quand on book en ligne sur un site.
Sébastien, us1 night family trip
Very Good
Great place.
We loved staying at this hotel. River view was awesome. Customer service was excellent.
Gemma, us2 night trip
Very Good
Chambre très confortable mais le frigo était très bruyant!
Ghislaine, us2 night trip
