The Westin Ottawa

Photo gallery for The Westin Ottawa

Primary image
Indoor pool
Indoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of The Westin Ottawa

The Westin Ottawa

4.0 star property
4-star hotel with 1 indoor pools, connected to the convention centre, near Shaw Centre

8.7/10 Fabulous

976 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is €194
Price available on 19/06/2022
Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
Main amenities
  • 492 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
  • Business centre
  • Limo/town car service
For families
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Ottawa
  • Shaw Centre - 1 min walk
  • Rideau Centre - 3 min walk
  • National Arts Centre - 5 min walk
  • Elgin Street - 5 min walk
  • University of Ottawa - 7 min walk
  • Byward Market Square - 7 min walk
  • National Gallery of Canada - 10 min walk
  • Parliament Hill - 13 min walk
  • Parliament Building - 13 min walk
  • Museum of Nature - 22 min walk

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa Station - 5 min drive
  • Ottawa Fallowfield Station - 22 min drive

About this property

The Westin Ottawa

When you stay at The Westin Ottawa, you'll be in a great location, within a short 10-minute walk of Rideau Centre and University of Ottawa. Guests can indulge in massages, and Daly's Restaurant, one of 2 restaurants, serves breakfast. An indoor pool and a bar/lounge are other highlights, and rooms at this upmarket hotel offer nice touches such as iPod docks, bathrobes and pillowtop beds with down duvets. Fellow travellers love the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 492 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets stay free (dogs only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Covered on-site valet parking (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 0.1 mi (CAD 30 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Racquetball/squash
  • Shopping

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (473612 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • 24-hour fitness centre
  • An indoor pool
  • Shopping centre on site
  • Spa services

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Daly's Restaurant – This restaurant only serves breakfast.
The Shore Club – This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Deposit: CAD 200.00 per stay

Optional extras

  • WiFi is available in guest rooms for CAD 10.95 per day (rates may vary)
  • Breakfast costs between CAD 5 and CAD 25 for adults, and CAD 5 and CAD 25 for children (approximately)
  • Late checkout can be arranged for an extra charge of CAD 50 (subject to availability)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Covered valet parking costs CAD 48 per day with in/out privileges
  • Parking is available off-site and costs CAD 30 per day (0.1 mi away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in or check-out:
  • Pool access available from 6:30 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Westin Ottawa Hotel
Westin Ottawa
Westin Hotel Ottawa
The Westin Ottawa Hotel Ottawa
Ottawa Westin
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Overall score and ratings

8.7

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

ELSA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anne-Marie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Frankie, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not the usual experience
Very disappointing- noisy event with rock band right above our room; manager couldn’t credit room night because booked on hotels.com; rooms are tired and in need of refurbishing
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kayla, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well worth
On-site parking is not included. $30 per day extra. It will be great if hotel customers can get a discount rate. Very convenience to many major attractions. Buffet breakfast is awesome. The pool is nice and clean. Two double beds are tight for 4 people. Next time, I may choose the two queen if there is any. Front desk is pretty helpful. We are planning to go back in August.
Patsy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Barry, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review