The Westin Ottawa in Ottawa - Book on Hotels.com

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Eco-friendly hotel with indoor pool, connected to the convention centre, near Shaw Centre

Premium bedding, down duvets, pillow-top beds, in-room safe

Overview
Rooms
Location
Amenities
Policies

8.6/10 Fabulous

Property highlights

Pet-friendly

Pool

Spa

Electric vehicle charging point

Parking available

Free WiFi

11 Colonel By Dr, Ottawa, ON, K1N 9H4

Main amenities

Daily housekeeping
2 restaurants and bar/lounge
Indoor pool
Breakfast available
24-hour fitness centre
Valet parking
Coffee shop/cafe
Spa services
24-hour business centre
Business centre
Meeting rooms
Limo/town car service

Feel at home

Free cots/infant beds
Fridge
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping

Room options

Executive Suite, 2 Double Beds, Non Smoking, View

City view
Sleeps 5
2 Double Beds

Executive Suite, 1 King Bed, Non Smoking, View

City view
Sleeps 5
1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

City view
Sleeps 5
1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, Non Smoking, View

23 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, View

23 sq m
Sleeps 3
1 King Bed

Premium Room, 2 Double Beds, Non Smoking, View

23 sq m
City view
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed, Non Smoking, View

23 sq m
City view
Sleeps 3
1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

23 sq m
Sleeps 4
2 Double Beds

Traditional Room, 1 King Bed, Non Smoking

23 sq m
Sleeps 3

About this area

What's nearby

In Downtown Ottawa
University of Ottawa - 7 min walk
Byward Market Square - 7 min walk
Parliament Hill - 13 min walk
Shaw Centre - 1 min drive
National Gallery of Canada - 1 min drive
Rideau Canal - 4 min drive
Canadian War Museum - 4 min drive
Canadian Museum of History - 4 min drive
Carleton University - 6 min drive
Casino du Lac Leamy - 7 min drive

Getting around

Ottawa International Airport (YOW) - 16 min drive
Ottawa Station - 5 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
Ottawa Fallowfield Station - 22 min drive
Rideau Station - 4 min walk
Parliament Station - 11 min walk
UOttawa Station - 12 min walk

Restaurants

Wilfrid's - 5 min walk
JOEY Rideau - 5 min walk
McDonald's - 4 min walk
Tim Hortons - 3 min walk
Zoe's Lounge - 4 min walk

About this property

The Westin Ottawa

The Westin Ottawa puts you 0.3 mi (0.5 km) from University of Ottawa and 0.4 mi (0.6 km) from Byward Market Square. Guests can indulge in massages, and Daly's Restaurant, one of 2 restaurants, serves breakfast. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say good things about the overall property condition. Public transportation is only a short walk: Rideau Station is 4 minutes and Parliament Station is 11 minutes.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out

Protective shields in place at main contact areas

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Masks are required at the property

Hand sanitiser provided

Individually wrapped food options available for breakfast, lunch and dinner

This information is provided by our partners.

At a glance

Hotel size

492 rooms
Arranged over 24 floors

Arriving/Leaving

Check-in time from 3 PM until anytime
Express check-in/out available
Minimum check-in age – 19
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19

Pets

Pets stay for free (dogs only)
Service animals welcome

Internet

Free WiFi in public areas
WiFi in rooms*

Parking

Covered on-site valet parking (CAD 55 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
24-hours off-site parking within 0.1 mi (CAD 30 per day)

Other information

Smoke-free property

Property amenities

Food and drink

To-go breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
Snack bar/deli

What to do

Racquetball/squash
Shopping

Working away

24-hour business centre
Meeting rooms
Conference space (473612 square feet)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop

Facilities

Built in 1984
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
An indoor pool
Shopping centre on-site
Spa services
Banquet hall
Reception hall

Accessibility

Wheelchair-accessible
Braille/raised signage
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Height-adjustable showerheads
Grab bar near toilet
Lever door handles

Room amenities

Be entertained

IPod docking station
50-inch LCD TV
Cable TV channels
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed

Freshen up

Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels

Stay connected

Desk
WiFi (surcharge)
Phone

Food and drink

Fridge
Microwave (on request)
Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Daly's Restaurant – This restaurant only serves breakfast.

The Shore Club – This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Eco-Rating Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Refundable deposits

Deposit: CAD 200.00 per stay

Optional extras

WiFi is available in guest rooms for CAD 10.95 per day (rates may vary)
To-go breakfast is offered for an extra charge of approximately CAD 5 to 25 for adults and CAD 5 to 25 for children
Late checkout can be arranged for an extra charge of CAD 50 (subject to availability)

Parking

Covered valet parking costs CAD 55 per day with in/out privileges
Parking is available off-site and costs CAD 30 per day (0.1 mi away; open 24 hours)
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Pool access available from 6:30 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Westin Ottawa Hotel

Westin Ottawa

Westin Hotel Ottawa

The Westin Ottawa Hotel Ottawa

Ottawa Westin

The Westin Ottawa Hotel

The Westin Ottawa Ottawa

The Westin Ottawa Hotel Ottawa

Frequently asked questions

Does The Westin Ottawa offer free cancellation for a full refund?

Yes, The Westin Ottawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at The Westin Ottawa?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at The Westin Ottawa?

Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.

Are pets allowed at The Westin Ottawa?

Yes, dogs stay free.

Is parking offered on site at The Westin Ottawa?

Yes. Valet parking costs CAD 55 per day. Electric car charging is available.

What are the check-in and check-out times at The Westin Ottawa?

You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at The Westin Ottawa?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.

What is there to do at The Westin Ottawa and nearby?

On-site recreation at The Westin Ottawa includes racquetball/squash. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and spa services.

Are there restaurants at or near The Westin Ottawa?

Yes, there are 2 on-site restaurants.

What's the area around The Westin Ottawa like?

The Westin Ottawa is in Downtown Ottawa, a short 4-minute walk from Rideau Station and 5 minutes' walk from National Arts Centre.

8.6

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

5 September 2023

Large room, but the bathroom needs some updates. Next to Rideau, direct access from Rideau mall and subway.