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The Westin Ottawa

4.0 star property
Eco-friendly hotel with indoor pool, connected to the convention centre, near Shaw Centre

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The Westin Ottawa

Photo gallery for The Westin Ottawa

Premium bedding, down duvets, pillow-top beds, in-room safe
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
2 restaurants, breakfast served
Property amenity

Overview of The Westin Ottawa

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pet-friendly
  • Pool
  • Spa
  • Electric vehicle charging point
  • Parking available
  • Free WiFi
Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • Limo/town car service
Feel at home
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Executive Suite, 2 Double Beds, Non Smoking, View

  • City view
  • Sleeps 5
  • 2 Double Beds

Executive Suite, 1 King Bed, Non Smoking, View

  • City view
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Double Beds, Non Smoking, View

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, View

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, View

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3

About this area

What's nearby

  • In Downtown Ottawa
  • University of Ottawa - 7 min walk
  • Byward Market Square - 7 min walk
  • Parliament Hill - 13 min walk
  • Shaw Centre - 1 min drive
  • National Gallery of Canada - 1 min drive
  • Rideau Canal - 4 min drive
  • Canadian War Museum - 4 min drive
  • Canadian Museum of History - 4 min drive
  • Carleton University - 6 min drive
  • Casino du Lac Leamy - 7 min drive

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa Station - 5 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Rideau Station - 4 min walk
  • Parliament Station - 11 min walk
  • UOttawa Station - 12 min walk

Restaurants

  • Wilfrid's - 5 min walk
  • JOEY Rideau - 5 min walk
  • McDonald's - 4 min walk
  • Tim Hortons - 3 min walk
  • Zoe's Lounge - 4 min walk

About this property

The Westin Ottawa

The Westin Ottawa puts you 0.3 mi (0.5 km) from University of Ottawa and 0.4 mi (0.6 km) from Byward Market Square. Guests can indulge in massages, and Daly's Restaurant, one of 2 restaurants, serves breakfast. Other features of this upmarket hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say good things about the overall property condition. Public transportation is only a short walk: Rideau Station is 4 minutes and Parliament Station is 11 minutes.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 492 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets stay for free (dogs only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Covered on-site valet parking (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • 24-hours off-site parking within 0.1 mi (CAD 30 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Racquetball/squash
  • Shopping

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (473612 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • 24-hour fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Spa services
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Fridge
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Daly's Restaurant – This restaurant only serves breakfast.
The Shore Club – This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Eco-Rating Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per stay

Optional extras

  • WiFi is available in guest rooms for CAD 10.95 per day (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately CAD 5 to 25 for adults and CAD 5 to 25 for children
  • Late checkout can be arranged for an extra charge of CAD 50 (subject to availability)

Parking

  • Covered valet parking costs CAD 55 per day with in/out privileges
  • Parking is available off-site and costs CAD 30 per day (0.1 mi away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Westin Ottawa Hotel
Westin Ottawa
Westin Hotel Ottawa
The Westin Ottawa Hotel Ottawa
Ottawa Westin
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Does The Westin Ottawa offer free cancellation for a full refund?
Yes, The Westin Ottawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Westin Ottawa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Westin Ottawa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at The Westin Ottawa?
Yes, dogs stay free.
Is parking offered on site at The Westin Ottawa?
Yes. Valet parking costs CAD 55 per day. Electric car charging is available.
What are the check-in and check-out times at The Westin Ottawa?
You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Westin Ottawa?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.
What is there to do at The Westin Ottawa and nearby?
On-site recreation at The Westin Ottawa includes racquetball/squash. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre and spa services.
Are there restaurants at or near The Westin Ottawa?
Yes, there are 2 on-site restaurants.
What's the area around The Westin Ottawa like?
The Westin Ottawa is in Downtown Ottawa, a short 4-minute walk from Rideau Station and 5 minutes' walk from National Arts Centre.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Large room, but the bathroom needs some updates. Next to Rideau, direct access from Rideau mall and subway.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Mohsen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location.
Great location. Good price. Fairly clean and friendly staff.
Johana, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ivette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional