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Hilton Garden Inn Ottawa Downtown

Photo gallery for Hilton Garden Inn Ottawa Downtown

Exterior
Indoor pool
Indoor pool
Hypo-allergenic bedding, down duvets, blackout curtains
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower) | Hypo-allergenic bedding, down duvets, blackout curtains

Overview of Hilton Garden Inn Ottawa Downtown

Hilton Garden Inn Ottawa Downtown

3.0 star property
3-star hotel with indoor pool, near Supreme Court of Canada

8.4/10 Very good

751 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
361 Queen Street, Ottawa, ON, K1R 0C7

Room options

About this area

What's nearby

  • In Downtown Ottawa
  • Parliament Hill - 1 min drive
  • Byward Market Square - 3 min drive
  • University of Ottawa - 7 min drive
  • Rideau Canal - 4 min drive
  • Carleton University - 5 min drive
  • Casino du Lac Leamy - 12 min drive
  • Nordik Spa-Nature - 13 min drive

Getting around

  • Ottawa International Airport (YOW) - 14 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 11 min drive
  • Ottawa Station - 11 min drive
  • Ottawa Fallowfield Station - 23 min drive
  • Bayview Station - 22 min walk

Restaurants

  • Good Eats - 2 min walk
  • Baton Rouge - 2 min walk
  • Green Rebel - 4 min walk
  • Orchid Sushi - 4 min walk
  • Festival Japan - 4 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Hilton Garden Inn Ottawa Downtown is a great choice for a stay in Ottawa. Guests can take a dip in the indoor pool or grab a bite to eat at Tulip Restaurant & Bar, which serves dinner. A bar/lounge and a fitness centre are offered, and in-room conveniences include fridges and microwaves. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

Arabic, English, Filipino, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 175 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19
  • Minimum Spring Break check-in age is 19

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (2 per room, up to 50 lb per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Covered on-site self-parking (CAD 25.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1977
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Arabic
  • English
  • Filipino
  • French
  • Hindi

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Restaurant dining guide

Special features

Dining

Tulip Restaurant & Bar – This restaurant only serves dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CAD 20.95 for adults and CAD 10.48 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)

Parking

  • Covered self-parking costs CAD 25.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garn Inn Ottawa Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown offer free cancellation for a full refund?
Yes, Hilton Garden Inn Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Garden Inn Ottawa Downtown?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Ottawa Downtown on 4 March 2023 start from €143, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Ottawa Downtown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Ottawa Downtown?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Ottawa Downtown?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Ottawa Downtown?
Yes. Self-parking costs CAD 25.00 per night. Electric car charging is available.
What are the check-in and check-out times at Hilton Garden Inn Ottawa Downtown?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn Ottawa Downtown?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (12-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.
What is there to do at Hilton Garden Inn Ottawa Downtown and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre.
Are there restaurants at or near Hilton Garden Inn Ottawa Downtown?
Yes, there's an on-site restaurant, Tulip Restaurant & Bar. Nearby restaurants include Green Rebel (4-min walk), Orchid Sushi (4-min walk) and Festival Japan (4-min walk).
What's the area around Hilton Garden Inn Ottawa Downtown like?
Hilton Garden Inn Ottawa Downtown is in Downtown Ottawa, a short 13-minute walk from Parliament Hill and 18 minutes' walk from Canadian War Museum. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

9.1/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Room with a view
Great location. Windows are angled so I had a lovely view of the river. Room was clean. There was a problem with the furnace in my room. They gave me a partial discount. Staff were bilingual!
Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isabelle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Warren, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very neat property. Good facilities.
Olagoke, 1-night romance trip
Verified Expedia guest review

8/10 Very good

A pleasant autumn stay
Overall a fine stay. The hotel was clean, parking on site was ample and convenient ($25 a day). Biggest drawback were the elevators, they were quite small and quite slow. Often there was a line for the elevator and there would be a short wait of between 2-4 minutes each time for the elevator to come up and come back down. The room itself was clean with a great view but smaller than average with very little furnishings. There was only one night table on one side of a king bed, and there were no dressers to put away clothes, and no table to eat a meal inside the room (you can eat on the bed or at the study desk i suppose). Square footage this was probably one of the smallest king bed hotel rooms I've ever stayed in. It felt quite cramped with just two people. Conveniently located by Parliament Hill, this hotel has lots of coffee shops and restauraunts around but you're probably better of walking south or east to enjoy byward market or more lively areas.
Luis, 2-night trip
Verified Hotels.com guest review

6/10 Good

The staff were helpful, however the room was poorly maintained. Shower handle fell off, toilet paper holder coming out of the wall, drain plug broken, and one night no hot water.
John, 1-night family trip
Verified Expedia guest review

8/10 Very good

Clean, reachable staff
Chukwuemeke, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

ghulam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good staff
Zheng Fan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Surender, 1-night family trip
Verified Expedia guest review