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Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Exterior
Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Free daily on-the-go breakfast
Exterior

Overview of Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

2.5 star property
City centre Ottawa hotel with indoor pool
8.6 out of 10 Fabulous
8.6/10 Fabulous

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
Map
2055 Robertson Road, Ottawa, ON, K2H5Y9
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Reception fireplace
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Nepean
  • Algonquin College - 7 min drive
  • Canadian War Museum - 14 min drive
  • Gatineau Park - 16 min drive
  • Rideau Canal - 13 min drive
  • TD Place Stadium - 14 min drive
  • Parliament Hill - 14 min drive
  • Canadian Museum of History - 15 min drive
  • Parliament Building - 14 min drive
  • Carleton University - 15 min drive
  • Shaw Centre - 15 min drive

Getting around

  • Ottawa International Airport (YOW) - 24 min drive
  • Ottawa Fallowfield Station - 16 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 19 min drive
  • Ottawa Station - 19 min drive

Restaurants

  • McDonald's - 5 min walk
  • Tim Hortons - 11 min walk
  • Welcome Back Chinese Restaurant - 2 min walk
  • Nepean Sailing Club - 7 min drive
  • East Side Mario's - 12 min walk

About this property

Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

At Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel, you'll be within a 15-minute drive of University of Ottawa and Parliament Hill. Guests can take a dip in the indoor pool, or visit the fitness centre for a workout. This eco-friendly hotel is also within a short drive of Byward Market Square. Fellow travellers say good things about the comfortable beds and helpful staff.

Languages

Chinese (Mandarin), English, French, Polish, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 115 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 2:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2496 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Grab bar near toilet

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:30 PM.
Are pets allowed at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel?
Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night.
Is parking offered on site at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel?
You can check in from 4:00 PM - 2:30 AM. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (19-min drive) and Rideau Carleton Raceway (24-min drive) are both nearby.
What is there to do at Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel and nearby?
Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel has an indoor pool and a fitness centre.
What's the area around Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel like?
Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel puts you in Nepean, in the heart of Ottawa. Popular attractions include University of Ottawa, which is 14 minutes away by car. Travellers love the hotel's prime location.

Reviews

8.6

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.3/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Poor

Yuqing, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Linda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Fely, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Samantha, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ben, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joanne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

noemi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Larry, 1-night business trip
Verified Hotels.com guest review