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Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

City-center Ottawa hotel with indoor pool

  • Free on-the-go breakfast, free WiFi, and free parking
From
€96

Image gallery

  • Standard Room, 2 Queen Beds - Guest Room
  • Standard Room, 2 Queen Beds - Guest Room
  • Pool
  • Suite, 1 King Bed, Refrigerator & Microwave - Bathroom
  • Standard Room, 2 Queen Beds - Guest Room
Standard Room, 2 Queen Beds - Guest Room. Image 1 of 48.
1 / 48Standard Room, 2 Queen Beds - Guest Room
2055 Robertson Road, Ottawa, K2H5Y9, ON, Canada
8.6.Fabulous.
  • Good value for money

    Oct 9, 2021

  • Our stay was short, staff was accomodating and friendly.

    Sep 10, 2021

See all 403 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Quiet
Safe
Dining options

The following facilities or services will be unavailable from January 6 2022 to March 31 2022 (dates subject to change):
  • Breakfast
  • Fitness facilities
  • Swimming pool
    • Free parking
    • Pool
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 115 smoke-free guestrooms
    • Daily housekeeping
    • 1 indoor pool
    • Fitness center
    • 24-hour business center
    • 24-hour front desk

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television

    What’s around

    • In Bells Corners
    • Canadian Tire Centre - 5.7 mi / 9.2 km
    • Tanger Outlets - 7.9 mi / 12.7 km
    • Canadian War Museum - 9.8 mi / 15.7 km
    • Rideau Canal - 10.3 mi / 16.6 km
    • Supreme Court of Canada - 10.3 mi / 16.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 King Bed
    • Suite, 1 King Bed, Refrigerator & Microwave
    • Suite, 1 King Bed, Accessible, Microwave (Mobility Tub)
    • Suite, 2 Queen Beds, Accessible (WHEELCHAIR)
    • Standard Room, 2 Queen Beds
    • Suite, 2 Queen Beds, Refrigerator & Microwave
    • Standard Room
    • Deluxe Room
    • Suite, 1 King Bed, Refrigerator & Microwave
    • Suite, 1 King Bed, Refrigerator & Microwave
    • Suite, 1 King Bed, Accessible (Wheelchair)
    • Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

    What’s around

    Landmarks

    • In Bells Corners
    • Canadian Tire Centre - 5.7 mi / 9.2 km
    • Tanger Outlets - 7.9 mi / 12.7 km
    • Canadian War Museum - 9.8 mi / 15.7 km
    • Rideau Canal - 10.3 mi / 16.6 km
    • Supreme Court of Canada - 10.3 mi / 16.6 km
    • Canadian Museum of History - 10.5 mi / 17 km
    • Parliament Hill - 10.6 mi / 17 km
    • National Gallery of Canada - 11.3 mi / 18.1 km

    Getting around

    • Ottawa International Airport (YOW) - 18 min drive
    • Ottawa Fallowfield Station - 12 min drive
    • Ottawa, ON (XDS-Ottawa Train Station) - 15 min drive
    • Ottawa Station - 15 min drive
    map
    See on map
    2055 Robertson Road, Ottawa, K2H5Y9, ON, Canada

    At a glance

    Hotel size

    • This hotel has 115 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 4:00 PM-2:30 AM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check in instructions

    Front desk staff will greet guests on arrival.

    Required at check in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free on-the-go breakfast daily

    Things to do

    • Number of indoor pools - 1
    • Fitness facilities

    Working away

    • 24-hour business center
    • Business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 2496
    • Conference space size (meters) - 232

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2010
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Fireplace in lobby
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Braille signage
    • Grab bar - near toilet

    Languages Spoken

    • English
    • French
    • Polish
    • Serbian
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Hair dryer

    Be entertained

    • 37-inch LCD TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for CAD 15.0 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of CAD 25.00 per pet, per night

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 8:00 AM to 8:30 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards and debit cards. Cash is not accepted.

    Also known as

    • Holiday Inn Express Hotel Ottawa West Nepean
    • Holiday Inn Express Ottawa West Nepean
    • Holiday Inn Nepean
    • Holiday Inn Express Hotel Suites Ottawa West Nepean
    • Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel
    • Holiday Inn Express Hotel Nepean
    • Holiday Inn Express Nepean
    • Holiday Inn Express Hotel Suites Ottawa West Nepean

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:30 PM. The swimming pool will be unavailable from January 6 2022 to March 31 2022 (dates subject to change).
    • Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night.
    • You can check in from 4:00 PM - 2:30 AM. Check-out time is noon. Contactless check-out is available.
    • Yes. Nearby restaurants include Hartin's Hotel (5-min walk), East India Company (5-min walk), and Topkapi (6-min walk).
    • No, this hotel doesn't have a casino, but Casino du Lac Leamy (18-min drive) and Rideau Carleton Raceway (24-min drive) are both nearby.
    • Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel has an indoor pool and a fitness center.
    8.6.Fabulous.
    • 10.0.Exceptional

      Helpful and friendly staff.

      Vikram, 1 night family trip, Sep 10, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent hotel

      Stephen, 3 night family trip, Sep 3, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Good

      Vishal, 3 night family trip, Sep 3, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Loved the free breakfast as well as the high quality linens you could tell they had a high thread count

      Lyane, 2 night family trip, Sep 3, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Everything was good

      Rajeshwari, 5 night family trip, Sep 3, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      I loved how clean this property was and how welcoming the staff was, definitely will book again whenever I’m in that are again!

      Anabel, 3 night romance trip, Sep 3, 2021

      Verified Expedia guest review

    • 6.0.Good

      Room was not cleaned properly. And room has door in between due to which all noises are coming from other room

      Mangesh, 3 night family trip, Sep 2, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      There was no fan to turn on in the bathroom when one of us stinked it up. But the central fan had the smell gone with in an hour. Front desk said that there was only a central fan but still sent maintenance person to tell us and make sure that we were comfortable. Great service. Forgot to request no feathers before checking in. They had changed the Bedding by the time we got our luggage out of the car and got to the room.

      JANET, 2 night business trip, Sep 2, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      It was good.

      Jennifer, 2 night family trip, Sep 1, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff was so very helpful and kind. This was the first time I stayed in a hotel with my pets. The staff were so nice to them. It made me feel very comfortable. During Covid the hotel seemed well organized. I felt safe.

      Elizabeth, 3 night family trip, Aug 30, 2021

      Verified Expedia guest review

    See all 403 reviews