10/10 Exceptional
17 September 2023
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
The Metcalfe Hotel
4-star hotel with restaurant, near Confederation Park
Choose dates to view prices
The Metcalfe Hotel
Photo gallery for The Metcalfe Hotel
Overview of The Metcalfe Hotel
9.0 out of 10 Superb
9.0/10 Superb
Property highlights
- Pet-friendly
- Parking available
- Free WiFi
- Laundry facilities
- Restaurant
- Air conditioning
123 Metcalfe Street, Ottawa, ON, K1P 5L9
Main amenities
- Daily housekeeping
- Restaurants
- Breakfast available
- Valet parking
- Room service
- 6 meeting rooms
- 24-hour front desk
- Air conditioning
- Library
- Communal living room
- Front desk safe
- Laundry service
For families
- Free cots/infant beds
- Television
- Daily housekeeping
- Coffee/tea maker
- Blackout curtains
- Lift
Room options
View all photos for Suite, Corner
Suite, Corner
View all photos for Suite, 2 Bedrooms
Suite, 2 Bedrooms
View all photos for Classic Room, 1 Queen Bed
Classic Room, 1 Queen Bed
View all photos for Junior Suite
Junior Suite
View all photos for Executive Room, 1 King Bed
Executive Room, 1 King Bed
View all photos for Deluxe Room
Deluxe Room
View all photos for Executive Room, 2 Bedrooms
Executive Room, 2 Bedrooms
View all photos for Superior Room, 2 Bedrooms
Superior Room, 2 Bedrooms
View all photos for Superior Room, 2 Queen Beds
Superior Room, 2 Queen Beds
View all photos for Superior Room, 1 King Bed
Superior Room, 1 King Bed
View all photos for Room, 1 King Bed (Atrium)
Room, 1 King Bed (Atrium)
View all photos for Classic Room, 1 King Bed
Classic Room, 1 King Bed
About this area
What's nearby
- In Downtown Ottawa
- Parliament Hill - 7 min walk
- University of Ottawa - 9 min walk
- Byward Market Square - 14 min walk
- Shaw Centre - 1 min drive
- National Gallery of Canada - 3 min drive
- Canadian War Museum - 3 min drive
- Rideau Canal - 4 min drive
- Canadian Museum of History - 4 min drive
- Carleton University - 5 min drive
- Ottawa Hospital Civic Campus - 6 min drive
Getting around
Restaurants
- Browns Socialhouse - 3 min walk
- The Scone Witch - 3 min walk
- Grill Forty One - 3 min walk
- Tim Hortons - 1 min walk
- Grounded Kitchen & Coffee House - 3 min walk
About this property
The Metcalfe Hotel
Languages
English, French, German, Portuguese, Spanish
Sustainability
Sustainability practices
Recycling
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
At a glance
Hotel size
- 108 rooms
Arriving/Leaving
- Check-in time from 4:00 PM until anytime
- Early check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- On-site valet parking (CAD 42 per night)
- Wheelchair-accessible parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Full breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends
- Restaurant
- Room service (limited hours)
Working away
- 6 meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- Safe-deposit box at front desk
- Library
- Communal living room
Accessibility
- Braille/raised signage
- Lift
- In-room accessibility (selected rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Handrails in stairwells
Room amenities
Be entertained
- 42-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Down duvet
- Blackout curtains
- Premium bedding
- Free cot/infant bed
Freshen up
- Shower only
- Free toiletries
- Hairdryer
- Towels
Stay connected
- Desk
- Free WiFi
Food and drink
- Champagne service
More
- Daily housekeeping
- In-room safe
- Recycling
Special features
Dining
Cocotte – On-site bistro.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately CAD 15 to 25.00 for adults and CAD 10.00 to 20.00 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of CAD 75 per accommodation, per stay
Parking
- Valet parking costs CAD 42 per night
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
Contactless check-out is available.
Individually wrapped food options are available for breakfast.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa
Frequently asked questions
Reviews
9.0
Superb
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
16 September 2023
Sarah
Sarah, 2-night busine