The Metcalfe Hotel

4.0 star property
4-star hotel with restaurant, near Confederation Park

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The Metcalfe Hotel

Photo gallery for The Metcalfe Hotel

Restaurant
Front of property
Premium bedding, down duvets, minibar, in-room safe
Lobby
Shower, free toiletries, hair dryer, dressing gowns

Overview of The Metcalfe Hotel

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Laundry facilities
  • Restaurant
  • Air conditioning
Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Valet parking
  • Room service
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Library
  • Communal living room
  • Front desk safe
  • Laundry service
For families
  • Free cots/infant beds
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

Suite, Corner

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 79 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Classic Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 52 sq m
  • Sleeps 2
  • 1 King Murphy Bed

Executive Room, 2 Bedrooms

  • 65 sq m
  • Sleeps 4
  • 2 King Beds

Superior Room, 2 Bedrooms

  • 56 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Superior Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Atrium)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Downtown Ottawa
  • Parliament Hill - 7 min walk
  • University of Ottawa - 9 min walk
  • Byward Market Square - 14 min walk
  • Shaw Centre - 1 min drive
  • National Gallery of Canada - 3 min drive
  • Canadian War Museum - 3 min drive
  • Rideau Canal - 4 min drive
  • Canadian Museum of History - 4 min drive
  • Carleton University - 5 min drive
  • Ottawa Hospital Civic Campus - 6 min drive

Getting around

  • Ottawa International Airport (YOW) - 15 min drive
  • Ottawa Station - 6 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa Fallowfield Station - 17 min drive
  • Parliament Station - 6 min walk
  • Rideau Station - 11 min walk
  • Lyon Station - 12 min walk

Restaurants

  • Browns Socialhouse - 3 min walk
  • The Scone Witch - 3 min walk
  • Grill Forty One - 3 min walk
  • Tim Hortons - 1 min walk
  • Grounded Kitchen & Coffee House - 3 min walk

About this property

The Metcalfe Hotel

The Metcalfe Hotel puts you 0.4 mi (0.6 km) from Parliament Hill and 0.5 mi (0.7 km) from University of Ottawa. This upmarket hotel is also 0.7 mi (1.2 km) from Byward Market Square and 2.5 mi (4.1 km) from Carleton University. The restaurant and overall property condition get good marks from fellow travellers. The property is only a short walk to public transportation: Parliament Station is 6 minutes and Rideau Station is 11 minutes.

Languages

English, French, German, Portuguese, Spanish

Sustainability

Sustainability practices

Recycling
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (CAD 42 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends
  • Restaurant
  • Room service (limited hours)

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • Communal living room

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Dining

Cocotte – On-site bistro.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25.00 for adults and CAD 10.00 to 20.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

Parking

  • Valet parking costs CAD 42 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Does The Metcalfe Hotel offer free cancellation for a full refund?
Yes, The Metcalfe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Metcalfe Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Metcalfe Hotel?
Yes, pets are welcome. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Metcalfe Hotel?
Yes. Valet parking costs CAD 42 per night.
What are the check-in and check-out times at The Metcalfe Hotel?
You can check in from 4:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at The Metcalfe Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
What is there to do at The Metcalfe Hotel and nearby?
Recommended spots to visit include Confederation Park (3-min walk) and National Arts Centre (5-min walk), along with Capital Information Kiosk (5-min walk) and Sparks Street Mall (6-min walk).
Are there restaurants at or near The Metcalfe Hotel?
Yes, there's an on-site restaurant, Cocotte.
What's the area around The Metcalfe Hotel like?
The Metcalfe Hotel is in Downtown Ottawa, a short 6-minute walk from Parliament Station and 5 minutes' walk from National Arts Centre.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 2-night busine