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Metcalfe Hotel Ottawa by Gray Collection

4.0 star property
Hotel with restaurant, near Confederation Park

Choose dates to view prices

In the heart of Ottawa, The Metcalfe Hotel offers a warm welcome with Cocotte bistro serving delicious meals. Stay connected with in-room WiFi, relax at the hair salon or library, and enjoy helpful multilingual staff. Previous guests rave about the hotel's dining options and central location.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Valet parking
  • Room service
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Library
  • Communal living room
  • Front desk safe
  • Laundry service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The current price is €155
includes taxes & fees
13 Mar - 14 Mar

Why we love this property

Delicious dining options
The hotel restaurant serves full breakfast to kick-start the day. In-room champagne service adds a touch of luxury to any stay.
Sleep like royalty
Doze off in style with hypo-allergenic premium bedding and a pillowtop mattress. Toast to sweet dreams with champagne service and a minibar.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Atrium)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Portable fan
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Portable fan
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(45 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Portable fan
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Corner

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed - queen
Pillow-top bed
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Portable fan
  • 79 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Room (Queen)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (Queen)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Portable fan
  • 52 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Portable fan
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Pillow-top bed
Portable fan
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Sofa bed - queen
Pillow-top bed
  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Portable fan
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Portable fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
Down duvet
Portable fan
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

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About the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9

What's nearby

  • National Arts Centre - 3 min walk - 0.3 km
  • Rideau Canal - 3 min walk - 0.3 km
  • Ottawa City Hall - 3 min walk - 0.3 km
  • Rideau Centre - 7 min walk - 0.6 km
  • Parliament Hill - 8 min walk - 0.7 km

Getting around

  • Ottawa International Airport (YOW) - 15 min drive
  • Ottawa Station - 6 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa Fallowfield Station - 17 min drive
  • Parliament Station - 6 min walk
  • Rideau Station - 11 min walk
  • Lyon Station - 12 min walk

Restaurants

  • ‪Meet Noodle 又見壹面 - ‬2 min walk
  • ‪The Scone Witch - ‬2 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪Browns Socialhouse Centretown - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Metcalfe Hotel Ottawa by Gray Collection

Metcalfe Hotel Ottawa by Gray Collection offers a fantastic location, putting you a short five-minute walk from Confederation Park and National Arts Centre. Also, Ottawa City Hall and Parliament Hill are within a short 10-minute walk. Fellow travellers love the helpful staff and restaurant. The property is only a short walk to public transportation: Parliament Station is 6 minutes and Rideau Station is 11 minutes.

At a glance

DONE

Hotel size

    • 108 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (CAD 47 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's games

Working away

  • 6 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Library
  • Communal living room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in stairwells

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Dining

Cocotte – On-site bistro.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 15 to 25.00 for adults and CAD 10.00 to 20.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per accommodation, per stay

Parking

  • Valet parking costs CAD 47 per night

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

Frequently asked questions

Does Metcalfe Hotel Ottawa by Gray Collection offer free cancellation for a full refund?

Yes, Metcalfe Hotel Ottawa by Gray Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Metcalfe Hotel Ottawa by Gray Collection?

Yes, pets are welcome. There's a charge of CAD 75 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Metcalfe Hotel Ottawa by Gray Collection?

Yes. Valet parking costs CAD 47 per night.

What are the check-in and check-out times at Metcalfe Hotel Ottawa by Gray Collection?

Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an on-site casino at Metcalfe Hotel Ottawa by Gray Collection?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.

What is there to do at Metcalfe Hotel Ottawa by Gray Collection and nearby?

Recommended spots to visit include Confederation Park (3-min walk) and National Arts Centre (5-min walk), along with Capital Information Kiosk (5-min walk) and Sparks Street Mall (6-min walk).

Are there restaurants at or near Metcalfe Hotel Ottawa by Gray Collection?

Yes, there's an on-site restaurant, Cocotte.

What's the area around Metcalfe Hotel Ottawa by Gray Collection like?

Metcalfe Hotel Ottawa by Gray Collection is in Downtown Ottawa, a short 6-minute walk from Parliament Station and 5 minutes' walk from Rideau Canal. Our travellers say that the local area is very central.

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Reviews

Metcalfe Hotel Ottawa by Gray Collection Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The in-house restaurant offered excellent cuisine, great selection, and amazing food, with many guests thoroughly enjoying their dining experiences. (18 reviews)
  • Breakfast at the property's restaurant was consistently excellent and a highlight of the stay. (19 reviews)
  • The property features a nice gym and an indoor basketball court that guests enjoyed. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Lobby
Bed
Parking
Breakfast
Food
Ambience

Reviews

10/10 Exceptional

Great stay
Taylor, 1-night trip

10/10 Exceptional

whole place was great, staff could not have been better!
Michael, 3-night trip

10/10 Exceptional

Everything was great. Really nice place conveniently located
robert, 1-night trip

10/10 Exceptional

Everything was excellent!
Erin, 3-night trip

10/10 Exceptional

Everything was enjoyable…staff were great..
Ian, 2-night trip

10/10 Exceptional

Great hotel, super nice rooms, fantastic restaurant. 👍 recommend.
Paolo, 1-night trip

10/10 Exceptional

Overall nice stay
Marc, 1-night trip

10/10 Exceptional

Nice, clean and comfortable room, the hotel is beautiful and the staff very friendly. I'll definitely go back when in the Ottawa area.
Yvan, 1-night trip

10/10 Exceptional

A wonderful property with an outstanding restaurant.
John, 3-night trip

10/10 Exceptional

Great hotel
Kazi, 1-night trip

10/10 Exceptional

Clean room, very nice welcoming staff
john douglas, 1-night trip

10/10 Exceptional

Great stay!

10/10 Exceptional

We’ve stayed here several times and can’t say enough about how great this hotel is. The staff, the rooms, the restaurant are all top notch. Highly recommend if you’re looking for something with a boutique feel. Vibes are great :)
Katie, 3-night trip

10/10 Exceptional

Thoroughly enjoyed our stay. Front lobby and valet parking staff were very kind.
Chloe, 2-night trip

10/10 Exceptional

Beautiful hotel with great amenities and a fantastic restaurant. Was only there for <24 hrs but the staff were extremely helpful and
Andrea, 1-night trip

10/10 Exceptional

Extremely courteous staff, clean and updated room. Thank you.
Pamela, 1-night trip

10/10 Exceptional

Our favourite place to stay in Ottawa!
Robert, 2-night trip

10/10 Exceptional

I’ve never had this kind of amazing service before staff is the best they will help you with anything tbh this is better than any 5 star I’ve ever been in ,beds are like a firm though so maybe t extra comfy but still amazing
Joseph, 1-night trip

10/10 Exceptional

Lovely room and the dining room was a real treat. Thoroughly enjoyed the salmon tartate, nicoise, steak frites and the pecan pie :) Highly recommend! We'll be back.
Suzanne, 1-night trip

10/10 Exceptional

The hotel location is excellent. Our room was very nice and the staff were both friendly and helpful. Valet service was efficient and our breakfast was really good.
Andre, 1-night trip

10/10 Exceptional

Clean rooms, fantastic staff, great boutique hotel
Charlene, 2-night trip

10/10 Exceptional

All staff very friendly and helpful
Catherine, 1-night trip

10/10 Exceptional

Cool spot
Yves, 1-night trip

10/10 Exceptional

Great staff and delicious breakfast
Silvia Saveria, 2-night trip

10/10 Exceptional

Extremely friendly staff that made us feel like family
Elena, 1-night trip