Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

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Indoor pool
Indoor pool
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) | Desk, laptop workspace, iron/ironing board, free cots/infant beds
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Overview of Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

2.5 star property
No-frills Ottawa hotel with indoor pool

9.0/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
500 Brisebois Crescent Drive, & Centrum Boulevard, Ottawa, ON, K1E0A6
Main amenities
  • Weekly housekeeping
  • Indoor pool
  • Fitness centre
  • Business centre
  • 3 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Orleans
  • University of Ottawa - 13 min drive
  • Byward Market Square - 19 min drive
  • Parliament Hill - 19 min drive
  • Rideau Canal - 15 min drive
  • Canadian War Museum - 23 min drive
  • Carleton University - 17 min drive
  • Canadian Museum of History - 25 min drive
  • Casino du Lac Leamy - 26 min drive

Getting around

  • Ottawa International Airport (YOW) - 25 min drive
  • Ottawa Station - 13 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 14 min drive
  • Ottawa Fallowfield Station - 27 min drive

About this property

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Hotel in the heart of Orleans
At Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel, you can look forward to a free breakfast buffet, laundry facilities and a fitness centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Smoke-free property, a lift and a front desk safe
  • Multilingual staff, free newspapers and a 24-hour front desk
  • Guest reviews speak well of the convenient parking, helpful staff and proximity to shopping
Room features
All guest rooms at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel have thoughtful touches, such as pillow menu and Laptop workspace, in addition to amenities, such as complimentary wireless Internet access and climate-controlled air conditioning. Guest reviews speak well of the cleanliness, overall comfort rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, French, Hungarian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 103 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM

Working away

  • Business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Hungarian
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Fees & policies

Children & extra beds

  • Rollaway beds are available for CAD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per accommodation, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel on 1 November 2022 start from €127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
Yes, pets are welcome. There's a charge of CAD 25 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
You can check in from 3 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (26-min drive) is nearby.
What is there to do at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel and nearby?
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel has an indoor pool and a fitness centre.
Are there restaurants at or near Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel?
Yes. Nearby restaurants include St. Martha's Brasserie D'Orleans (4-min walk), Occo Kitchen (7-min walk) and Pho Truc Lien (9-min walk).
What's the area around Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel like?
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel is in Orleans, a short 5-minute walk from Place D'Orleans Shopping Center.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Nice stay in Canada
Very Nice hotel the staff was very friendly and helpful. The hotel and property was very clean.
Deron, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erica, 1-night trip
Verified Hotels.com guest review

6/10 Good

Dana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marilyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Derek, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, comfortable beds; satisfactory breakfast; friendly staff.
Cielito, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Ottawa Hotel.
Was just for one night. Room was impeccably clean. The "evidence" seal on the door was a nice touch.
Josef, 1-night trip
Verified Hotels.com guest review