Hilton Garden Inn Ottawa Airport

Photo gallery for Hilton Garden Inn Ottawa Airport

Primary image
Indoor pool
Indoor pool
Down duvets, desk, blackout curtains, soundproofing
Down duvets, desk, blackout curtains, soundproofing

Overview of Hilton Garden Inn Ottawa Airport

Hilton Garden Inn Ottawa Airport

3.0 star property
3-star hotel in Ottawa with indoor pool and restaurant

8.8/10 Fabulous

1,322 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is €119
Price available on 05/09/2022
Map
2400 Alert Road, Ottawa, ON, K1V1S1
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Spa tub
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 24-hour front desk
  • Lobby fireplace
  • Front desk safe
For families
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In South End
  • Carleton University - 7 min drive
  • Rideau Canal - 11 min drive
  • Ottawa Hospital Civic Campus - 11 min drive
  • Algonquin College - 12 min drive
  • Canadian War Museum - 13 min drive
  • Parliament Hill - 13 min drive
  • University of Ottawa - 13 min drive
  • Canadian Museum of History - 14 min drive
  • Byward Market Square - 14 min drive
  • National Gallery of Canada - 15 min drive

Getting around

  • Ottawa International Airport (YOW) - 3 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 13 min drive
  • Ottawa Station - 13 min drive

About this property

Hilton Garden Inn Ottawa Airport

3-star hotel in the heart of South End
Shopping on site, dry cleaning/laundry services and a fireplace in the lobby are just a few of the amenities provided at Hilton Garden Inn Ottawa Airport. For some rest and relaxation, visit the hot tub. The on-site restaurant, Garden Grille & Bar, features international cuisine. Free WiFi in public areas is available to all guests, along with a bar and a fitness centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and ATM/banking services
  • Luggage storage, wedding services and a front desk safe
  • Guest reviews give top marks for the overall value and proximity to the airport
Room features
All guest rooms at Hilton Garden Inn Ottawa Airport boast comforts, such as climate-controlled air conditioning, as well as amenities, such as Desk chair and soundproofing. Guest reviews highly rate the overall comfort rooms at the property.
Extra amenities include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 50-inch LCD TVs with premium channels
  • Wardrobes/cupboards, mini fridges and microwaves

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, Hungarian, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 326 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

What to do

  • Shopping

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre (7200 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Hot tub

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Close-captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • Croatian
  • English
  • Filipino
  • French
  • Hungarian
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls
  • Desk chair

Food and drink

  • Mini fridge
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Mobile key entry

Special features

Dining

Garden Grille & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between CAD 9.95 and CAD 16.95 per person (approximately)
  • Early check-in can be arranged for an extra charge of CAD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of CAD 100.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for CAD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 125 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Airport offer free cancellation for a full refund?
Yes, Hilton Garden Inn Ottawa Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Ottawa Airport?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Ottawa Airport?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Ottawa Airport?
Yes, cats and dogs are welcome. There's a charge of CAD 125 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Ottawa Airport?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hilton Garden Inn Ottawa Airport?
You can check in from 3 PM - anytime. There's a charge of CAD 50 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 100.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn Ottawa Airport?
No, this hotel doesn't have a casino, but Rideau Carleton Raceway (7-min drive) and Casino du Lac Leamy (18-min drive) are both nearby.
What is there to do at Hilton Garden Inn Ottawa Airport and nearby?
Hilton Garden Inn Ottawa Airport has an indoor pool and a hot tub, as well as a fitness centre.
Are there restaurants at or near Hilton Garden Inn Ottawa Airport?
Yes, Garden Grille & Bar offers international cuisine. Nearby restaurants include Moe's BBQ and Smokehouse (2 mi), Shawarma Palace (2.1 mi) and Wendy's (2.1 mi).

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Justin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

William, 1-night trip
Verified Hotels.com guest review

8/10 Very good

MOHAMAD wassim, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Douglas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

One night stay
Medical appointment one night stay
Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable enough
Check in was fast and efficient, I had something that needed to be in the freezer, and they were able to accommodate that for $10. Our room was clean but because it's a double queen room with a sofabed I was unable to get an extra rollaway bed (we prefer that to sleeping on the uncomfortable sofabed). The beds are OK, a bit on the hard side. The pool was really murky and so it felt maybe it was dirty, I notified the front desk and they cleaned it shortly after, which was appreciated. I had two reservations back to back (ended up extending my stay) and the front desk checked me out and checked me in which made it super easy as all I had to do was update my key cards. Overall good stay for myself and my two kids.
Sharon, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

srikumar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Aftab, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Madeleine, 1-night trip
Verified Hotels.com guest review