The location is very central. Few minutes walk to the transport museum, cathedral and shops. About 15 minute walk from the station. The hotel lobby, reception, lifts, corridors etc were all clean. The room was very clean and spacious. Only dirty thing was the outside of the windows which were filthy. I didn’t use the bar or eat in the restaurant. There’s plenty of places to eat out or get a takeaway on the doorstep and a big Sainsbury’s on the corner. I was out all day so I ate wherever I was and just bought a meal deal from the supermarket for the evening. I arrived early and was able to drop my case off which was tagged and locked in a room. So I was able to go and explore without dragging it around which was good. Staff were fine, not overly jolly like some hotels but let’s face it that’s just acting and anyway I wasn’t trying to make friends with them! They did their job so that was fine with me. They do ask for photo ID, I had my driving licence so no problem. I travelled by train, the hotel is on a busy road so I don’t know where you’d park if you drove. I read the reviews after I’d booked and was a bit concerned but I can honestly say everything was fine as far as I was concerned. I wasn’t looking for luxury, it’s a fair price for a good location, everywhere was clean and tidy, nothing fancy but nothing wrong with it either. If you just want a clean central place to stay that close to all the main attraction it’s a good choice. Don’t be put off by others reviews.