Av. Perimetral Poniente. Fraccionmiento, Fraccionamiento Mar Turquesa, Isla Mujeres, QROO, 77400
What's nearby
Parque de los Suenos - 1 min walk - 0.1 km
Punta Sur - 2 min drive - 1.3 km
Isla Mujeres Sculpture Garden - 2 min drive - 1.3 km
Dolphin Discovery - 4 min drive - 3.5 km
North Beach - 14 min drive - 6.4 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 108 min drive
Restaurants
Punta Sur - 20 min walk
Mar Bella - 13 min walk
IceBar Mexico - 2 min drive
Kin Há Isla Mujeres - 1 min walk
The Joint - 11 min walk
About this property
Casa Azul Maya
At Casa Azul Maya, you'll be within a 15-minute drive of Isla Mujeres Ferry Terminal and North Beach. After splashing around at the 3 outdoor pools, you can unwind with a drink at the pool bar. Conveniences such as kitchenettes are in all apartments, along with Smart TVs and free WiFi.
Languages
English, French, Spanish
At a glance
Property size
7 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Beach
Private beach nearby
Free beach club nearby
Beach towels
Pool/Spa
3 outdoor pools
Umbrellas
Internet
Free WiFi
Parking and transport
Free self-parking on site
Limited on-site parking
Family friendly
Cots (infant beds): MXN 500.0 per day
Kitchenette
Microwave
Coffee/tea maker
Cookware/dishes/utensils
Dining
Cooked-to-order breakfast available for a fee daily 9:00 AM–noon: MXN 10 for adults and MXN 10 for children
1 poolside bar
Couples dining
Private picnics
Bedrooms
Bed sheets provided
Rollaway/extra beds: MXN 500.0 per day
Bathrooms
Shower
Towels provided
Free toiletries
Hairdryer
Living spaces
Living room
Dining room
Entertainment
Smart TV with cable service
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Near a laundromat
Work spaces
Desk
Pets
No pets or service animals
Suitability/Accessibility
No lifts
Soundproofing
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Local maps
Window screens
Guidebooks/recommendations
Luggage storage
Blackout curtains
Safe at front desk
Location highlights
Near the ocean
Near the sea
In the entertainment district
Near a health or beauty spa
Near a hospital
Near the bay
Things to do
Outdoor pool access neaby
Bike hire on site
Ecotours nearby
Snorkelling nearby
Theme parks nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
Window guards
General
7 rooms
Romance packages available
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 10 for adults and MXN 10 for children
Renovations and closures
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
Outdoor pool
Children & extra beds
Cots/infant beds are available for MXN 500.0 per day
Rollaway beds are available for MXN 500.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Casa Azul Maya Aparthotel
Casa Azul Maya Isla Mujeres
Casa Azul Maya Aparthotel Isla Mujeres
Frequently asked questions
Does Casa Azul Maya offer free cancellation for a full refund?
Yes, Casa Azul Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Azul Maya?
Yes, there are 3 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Casa Azul Maya?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Azul Maya?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Casa Azul Maya?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Casa Azul Maya and nearby?
Have fun during the warmer months with activities nearby such as snorkelling. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 3 outdoor swimming pools or use the aparthotel's other amenities, which include access to a nearby outdoor pool.
Does Casa Azul Maya have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a microwave, cookware and a coffee maker.
What's the area around Casa Azul Maya like?
Casa Azul Maya is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 6 minutes' walk from Capitán Dulché Museum.
Casa Azul Maya Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
8.6/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10 Poor
4 August 2024
I would only give one star because the front desk lady was super nice. We had two room reservation and both rooms had severe mold. I am extremely allergic and my friends did not sleep through the night. Electricity also went out, but that's normal for that part of the island. There's also a trash dumpster nearby and the stench was pretty strong. They have so much work to do on the building.
Alma
Alma, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 March 2024
Very nice
Ana
Ana, 1-night trip
Verified Expedia guest review
8/10 Very good
20 February 2024
Location was great. We walked to Punta Sur, the east coast footpath, and Kin Ha down the street for beach access. Loved the fantastic free breakfast off the menu at Kin Ha each day. Also really enjoyed dinners at Kin Ha. The hotel room was clean and efficient, which was what we were after. It was not luxury, nor a place to hang out beyond sleeping and showering, but we wanted to be out and about all day anyway, so this was what we needed. The front desk staff were very nice and accommodating.
Sam
Sam, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
6 February 2024
Amayrani
Amayrani, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 January 2024
Kris
Kris, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2024
Fernando
Fernando, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 December 2023
The place is a gem. Super nice staff.
Theresa
Theresa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 August 2023
I really enjoy my time in this place. Ubicación was perfect when you travel with kids. Kin ha restaurant is beautiful excellent food, beach and pool. I was able to walk all day from my room to kin ha. I did not need nothing else.
Bruny
Bruny, 3-night trip
Verified Expedia guest review
8/10 Very good
2 August 2023
Great place for your Isla Mujeres vacation. Very quiet, clean and the AC it’s the best.
Daniel
Daniel, 1-night trip
Verified Expedia guest review
4/10 Fair
18 July 2023
Staff is excellent, friendly and helpful. But properly horrible. Bed not comfortable. No food after 7pm. Most night had no internet was barely able to get to go home. Most night had no electricity had to use flash light to pack before left. They said they had 24 hrs staff but they do not. This is way to far from central isla mujres. Would not stay here again. Beach and swimming options were great though
Risa
Risa, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 July 2023
Thumbs up!
Office staff was amazing. They helped us book tours, golf carts and taxis. This hotel was in a less crowded part of the island and much quieter than some other areas. The room was quite big and very clean. We liked the resort across the street where we could swim, lay in the sun, and use their ocean kayaks and misc. other beach items. Highly recommend this hotel and we will definitely come back again!
Laurie
Laurie, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2023
Pascal
Pascal, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 April 2023
Megan
Megan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
9 March 2023
Gaylynn
Gaylynn, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 February 2023
Richard
Richard, 3-night trip
Verified Expedia guest review
10/10 Exceptional
31 January 2023
The staff were amazing from planning our trip to making us comfortable. They answered my emails within hours with all my questions. They can plan the transportation, cab rides, and cart rentals. Fabulous breakfasts!
Brenda
Brenda, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 January 2023
Emily
Emily, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 November 2022
The property is on the quiet end of the island and on a quiet street. We were there in the off-season (Nov) when restaurants close early (6-7pm), so we had to eat early or keep some groceries in the refrigerator. The nearby sushi place, Samura, was open late and wonderful. The Kin Ha resort across the street was a great bonus. We had big wonderful breakfasts (included with our stay) by the water then enjoyed the loungers on the deck and swimming in the gorgeous blue water. There are kayaks, paddlboards, and snorkel masks (no snorkels) to borrow. Sometimes a fun band played in the afternoon. There are 3 pools by the bar to enjoy. We could have also visited the Mayan Beach Club on the north side of the island also, which has a sandy beach with good waves for playing in rather than a deck like a Kin Ha. Both beach clubs are included in the price of staying at Casa Azul Maya which makes this a great deal. We were very comfortable in the 2 bedroom family suite. We borrowed the hotel's bicycles one day to go to the Super Aki for groceries. The bikes were not in the best shape but made for a fun errand. The staff is very friendly and helpful and made us feel so welcome. We highly recommend this lovely spot!
Leigh
Leigh, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
22 October 2022
EVERYTHING WAS EXCELLENT !!!! Only if I could give more stars I would. The room was beautiful, big, clean. All appliances were working, AC was quite and kept good temperature inside. The staff was so polite and helpful. Big plus was breakfast and two beach clubs were included. The location was just perfect, on very quiet street , a-lot of good restaurants around. Punta Sur was 10 min walking distance.
Love it, love it. Really enjoy my stay.
Definitely will be back.
Thanks to all staff members!!!
Aleksandr
Aleksandr, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
22 October 2022
Very good, clean hotel. Spacious rooms and courteous staff. Excellent and free use of sun loungers, kayaks and snorkeling gears in Kin-Ha. Amazingly delicious breakfasts and a magnificent beach in Mayan Beach Club. The cost of a taxi is a maximum of 150 pesos to anywhere on the island. Come, check into this hotel and enjoy the sun, sea and delicious food. Highly recommended !!!
Aleksandr
Aleksandr, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
7 September 2022
Es la segunda vez que nos quedamos alli. Y queremos volver por tercera vez dios mediante. Recomendable al 100 por ciento.
Luis Enrique Merino
Luis Enrique Merino, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 August 2022
Danielle
Danielle, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 August 2022
Our stay at Casa Azul Maya was good. The rooms were spacious for our family of 4! The service was good for the most part. We had a little mishap the last day but wasn't too terrible. There was construction next door so we were woke up early to a lot of banging but other than that everything else was great.
Brittanie
Brittanie, 7-night family trip
Verified Expedia guest review
2/10 Poor
19 July 2022
Terrible service by hotel management and Hotels.co
Terrible place to stay at very cloister phobic feels. Management could care less about my need to check out due to a medical condition. I should be reimbursed by hotels.com but will never use this place or hotels.com ever again.
Natasha
Natasha, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 May 2022
Nice place to stay a lil bit away from the central market but over all nice getaway strongly recommend renting a golf cart to get around.