Barceló Maya Riviera - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with spa, near Xpu-ha Beach

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December 2024
January 2025

Photo gallery for Barceló Maya Riviera - Adults Only - All Inclusive

Beach/ocean view
Junior Suite Ocean Front Premium Level | Bathroom
View from room
4 outdoor pools, pool loungers
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Non-smoking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Fitness centre
  • Pool bar
  • Swim-up bar
  • Massage/treatment rooms
  • Conference centre
  • Airport shuttle

Feel at home (6)

  • Private bathroom
  • Private hot tub
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Junior Suite, Oceanfront

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Swim Up Premium Level)

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Down duvet
  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite Ocean Front Premium Level

Highlights

Balcony
Individually furnished
Private rooftop hot tub
Air conditioning
Free minibar items
LCD TV
Renovated in 2019
Bathrobes
  • 46 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Carr. Chetumal Puerto Juarez km 266.3, Xpu-Ha, QROO

What's nearby

  • Xpu-ha Beach - 1 min walk
  • Ecopark Kantun Chi - 15 min walk
  • Cenote Azul - 3 min drive
  • Puerto Aventuras Marina - 6 min drive
  • Dolphin Discovery - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 72 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20.7 miles/33.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mirador Buffet - ‬6 min drive
  • ‪Carey Lobby Bar - ‬6 min drive
  • ‪Palmeras - ‬14 min walk
  • ‪Tokyo - ‬14 min walk
  • ‪Bar Mojado Beach - ‬7 min walk

About this property

Barceló Maya Riviera - Adults Only - All Inclusive

At Barceló Maya Riviera - Adults Only - All Inclusive, you'll have access to on-site scuba-diving, snorkelling and windsurfing. 4 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 5 restaurants, and the 5 bars/lounges are great places to grab a cold drink. This luxurious property also features a poolside bar, a fitness centre and a snack bar/deli. Fellow travellers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 850 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Mini golf
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Pool table

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Built in 2019
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 4 outdoor pools
  • Designer shops on-site
  • Shopping centre on-site
  • Arcade/games room
  • Full-service spa
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed-captioned TV

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Private rooftop hot tub
  • Balcony
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hydromassage shower head
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

U-Spa has 26 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.82 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (return. Maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Barcelo Maya Riviera Adults Only All Inclusive
Barceló Maya Riviera - Adults Only - All Inclusive Xpu-Ha

Frequently asked questions

Does Barceló Maya Riviera - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Barceló Maya Riviera - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Barceló Maya Riviera - Adults Only - All Inclusive?
Yes, there are 4 outdoor pools.
Are pets allowed at Barceló Maya Riviera - Adults Only - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Barceló Maya Riviera - Adults Only - All Inclusive?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Barceló Maya Riviera - Adults Only - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 278 per vehicle return.
What are the check-in and check-out times at Barceló Maya Riviera - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Barceló Maya Riviera - Adults Only - All Inclusive and nearby?
Have fun with on-site activities such as windsurfing, snorkelling and scuba-diving and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Barceló Maya Riviera - Adults Only - All Inclusive also has 5 bars, private rooftop hot tubs and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Barceló Maya Riviera - Adults Only - All Inclusive?
Yes, there are 5 on-site restaurants.
Does Barceló Maya Riviera - Adults Only - All Inclusive have rooms with private hot tubs?
Yes, each room has a rooftop private hot tub.
Does Barceló Maya Riviera - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Barceló Maya Riviera - Adults Only - All Inclusive like?
Barceló Maya Riviera - Adults Only - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 15 minutes' walk from Ecopark Kantun Chi. The local area is walkable and popular for its beaches.

Barceló Maya Riviera - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

The property and rooms were beautiful!
Toria, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I love Barcelo Maya Riviera! This is my second time staying and I plan to return. The stay is always amazing. The property is very well kept and provides so many activity options. The service is wonderful. When you hear them say welcome to paradise. That’s exactly what it is!
Elyse Brielle, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

best hotel
Yuniel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Nice and clean property, who likes to party go here.
Anna, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very relaxing awesome place. Best all inclusive food choices and restaurants
Victoria Joy, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely enjoyed the stay, will come back
Petru, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Veacha, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

The hotel was great but it need some improvements,like more activities and app where you can find all things that you can do
Hansel, 4-night romance trip
Verified Expedia guest review

8/10 Very good

My wife and l just came back from a week long trip from the Barceló Riviera all adults The service at this hotel is great, from Jose Hue at the buffet (very friendly and great service) to Fernanda and the entertainment team at the pool and all the team at the specialty restaurants, great job everyone. One thing we noticed was that the people cleaning the rooms were a bit pushy to get in the rooms to start doing the cleaning, they did a great job cleaning but a couple of times we were in the middle of taking a shower and they only knock once and open the door, and that was a little awkward, they have a button on each room to let the housekeeper know that you don’t need service but they still try to get in the room after knocking once, entertainment at the hotel was ok, l noticed some issues with the sound , some of the shows were a bit hard to listen due to a lack of a sound engineer?? We never got any information on the shows from the other hotels until probably the las couple of days when we went and ask the front desk and they provided a list with all the shows , location and times, probably would help if we got this information when we arrived, all the specialties restaurants were good with excellent service, great beach, only downside is they don’t let you take any food to the pools or the beach, still this is a great place to stay and relax, we highly recommended and we would love to come back to visit again!
Ricardo, 8-night romance trip
Verified Travelocity guest review

10/10 Exceptional

osmany, 3-night trip
Verified Expedia guest review

6/10 Good

Food was not as good as it was in the past. Adults only,entertainment scarce, no iron and iron boards in the rooms. Other then that, waiterscand waitresses are awesome!!
Oscar, 6-night family trip
Verified Expedia guest review

2/10 Poor

Staff is rude and not welcoming. Making you feel like you owe them something. Even when you try to leave the property to go for a car ride they won’t open the gate before answering bunch of questions. I get it if you’re entering the property. Poor quality and service especially at the check in.
Mehmet, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jasmine Angelique, 5-night trip
Verified Expedia guest review

8/10 Very good

The property was beautiful. The beds were comfortable and rooms were clean. There was a lot to do between all the different resorts we have access too however service lacked at the bars and pools. Not enough staff waiting on people for drinks. Restaurants had great food and service but Buffett food was just okay. Beautiful pools and beaches.
Magdalena, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Amber, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nicola, 10-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, large rooms and hallways!
William John, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This property is one of the best on-site. Food and buffet is delicious. HSKP does a great job cleaning the rooms, and most staff members are very helpful. The only issues faced are the following. The premium check-in seemed lackluster. Usually they would offer drinks, and would be a little more helpful. When I had a question, they would attempt to have me call/resolve it myself. Instead of providing a solution. The shuttle service was not operational during my stay. On three separate occasions the shuttle arrived, but the driver would refuse anyone onboard, and would leave. the MOD stated they had no idea why this was happening, yet it happened every time. The shuttle service was not provided. The only issue with this, was some restaurants were on different properties, forcing you to walk 30min The SPA was a complete let-down. The hydro-therapy room felt like a YMCA. With people screaming and the overall atmosphere feeling like a kiddy park. They had silence signs posted, but people ignored them. It was not a comfortable spot to wait until your massage. Instead of a relaxing environment, it was more of a loud party scene. Overall, this was one of my favorite trips to Barcelo. Minor inconveniences did not take away from the great service, great atmosphere, and clean areas and rooms. I will return, and I would recommend this property to others. I would NOT recommend the SPA. I would NOT recommend the Hydro-therapy. I would NOT recommend using the shuttle.
Timothy, 4-night trip
Verified Expedia guest review

2/10 Poor

We went as a family to this resort to celebrate my dad’s 50th bday. It was almost impossible for the restaurants to sit us all 12 people together, so sadly we sat in separate tables. They were very strict with making reservations every day for lunch or dinner even if you saw a lot of empty tables. The hosts did not want to be helpful at all. They also don’t allow male guests to come inside the restaurants without long pants. Room service is not included. If you want to order food after 10 pm you have to pay the fees for every item even though it says it’s an all inclusive resort. The resort works with certain taxi companies so be prepared to spend extra money to get dropped off at the airport. Overall, not the best place we’ve stayed at. I would not recommend it to anyone.
Alex, 3-night family trip
Verified Expedia guest review

8/10 Very good

Donita, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Steve, 5-night trip
Verified Expedia guest review

8/10 Very good

What I dislike was No drink service at the swim out pool unlike other resorts we’ve stayed at
Juan Carlos, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice and modern property, kind staff, good service and tasty food.
Karla Patricia, 7-night romance trip
Verified Expedia guest review

6/10 Good

Not exactly what I would consider a 5 star hotel, but not a bad place by any means.
Nicholas J, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a great time with my family, I highly recommend it. Everything was amazing , the service, the rooms, etc. If you choose this place, Don’t forget to tip the staff. We are definitely going back.
Rogelina, 5-night family trip
Verified Expedia guest review