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Encantada Tulum

4.0 star property
Beachfront resort with 2 restaurants, near Tulum Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Encantada Tulum

Private beach, sun-loungers, beach umbrellas, beach towels
2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Point of interest
Point of interest
Partial Ocean View
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Free breakfast
  • Spa
  • 24/7 front desk
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 bars/lounges
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Area shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Dressing gowns
The price is €722
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Beach Front Lower

Beach Front Lower

Beach Front Lower

Highlights

Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Front Upper

Premium bedding, down duvets, in-room safe, free WiFi

Beach Front Upper

Highlights

Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 70 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View

Premium bedding, down duvets, in-room safe, free WiFi

Garden View

Highlights

Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View

Premium bedding, down duvets, in-room safe, free WiFi

Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Down duvet
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 70 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
Carretera Tulum-Boca Paila Km 8.7, Zona Hotelera, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 2 min drive - 1.9 km
  • SFER IK - 6 min drive - 5.2 km
  • Tulum Mayan Ruins - 17 min drive - 12.1 km
  • Playa Paraiso - 24 min drive - 8.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 65 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪Hartwood - ‬19 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Arca - ‬18 min walk
  • ‪Wild - ‬3 min walk

About this property

Encantada Tulum

Encantada Tulum puts you in a great location, within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You can indulge in deep-tissue massages, body wraps or manicures and pedicures, and Encantada Restaurant, one of 2 restaurants, serves Regional cuisine and is open for breakfast and lunch. Other highlights include 2 bars/lounges, a snack bar/deli and free bike rentals. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 8 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 6:00 AM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children (12 years old and younger) are not allowed
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On a private beach
  • Yoga classes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Garden
  • Terrace
  • Mosquito nets
  • Bike parking
  • Spa services
  • Outdoor furniture

Accessibility

  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Dressing gowns

Sleep well

  • Down duvet
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and facials.

Dining

Encantada Restaurant – Overlooking the ocean and garden, this restaurant specialises in Regional cuisine and serves breakfast and lunch. Guests can enjoy al fresco dining (weather permitting).
NÜ Tulum – This fine-dining restaurant specialises in Regional cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 30 per accommodation, per night

Optional extras

  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Encantada Tulum Tulum
Encantada Tulum Resort
Encantada Tulum Resort Tulum

Frequently asked questions

Does Encantada Tulum offer free cancellation for a full refund?
Yes, Encantada Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Encantada Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Encantada Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Encantada Tulum?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Encantada Tulum and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes yoga. Enjoy amenities such as 2 bars, a private beach and spa services. Encantada Tulum also has a garden.
Are there restaurants at or near Encantada Tulum?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Regional cuisine and garden views.
Does Encantada Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Encantada Tulum like?
Encantada Tulum is a short 1-minute walk from Tulum Beach and 13 minutes' walk from Sian Ka'an Biosphere Reserve.

Encantada Tulum Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay on the ocean
This place is so nice. The rooms were perfect, with tropical feel, the food was great and the staff were always there to assist with a smile.
rob, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing boutique property, lovely beach location. Restaurant onsite has great food. All the staff from the bellboys,valets, waiters were incredible, super friendly and helpful and would remember all our names. Isabel on the front desk was great with us and made us feel at home.
Richard, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing property and wonderful service from all the staff definitely recommend this property!
Seema, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

kit, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

BRYNN, 3-night trip
Verified Expedia guest review

10/10 Exceptional

James, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elissa, 4-night trip
Verified Expedia guest review

10/10 Exceptional

My stay at Encantada Tulum was more than excellent. The room was clean and comfortable, the soaps/shampoo smelled amazing! And the food/beach amenities were perfect. Would highly recommend, especially if someone is looking for a peaceful vacation.
Meredith, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The service at Encantada was excellent. We had an amazing time and I would definately recommend this hotel. Food was great, very easy to walk to get dining options. Transportation was a bit pricey and drinks. But excellent service
Dayne, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

O
madalina, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing property and staff
Julian, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice and Quiet
Gharzai, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

From check in, to the friendly and helpful staff & concierges that always go above and beyond. I can’t recommend this beautiful property enough! It’s an 8 room property and private beach. The rooms have their own hammock outside (which I stayed in for hours), and the decor is serene and conducive to an amazing experience. I can’t wait to return and bring all my girl friends!
Amy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exceptional staff and grounds. Perfect for couples to spend quality time.
Daniel, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel is beautiful and the staff are fantastic- attentive and well-informed. Brilliant stay.
Marc, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything about this property is fantastic. You could not ask for anything more. The staff is unbelievable. They make your dreams come true.
Deidra, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The service is impeccable, the property is located in a private area on the beach, and the rooms are beautifully designed to give you a tropical paradise experience. The staff and concierge will go above and beyond to accommodate your wants and needs and will address any issues immediately. The breakfast, lunch, and dinner menu is delicious and made with healthy and fresh ingredients. There are only 8 rooms, so the hotel is very private and intimate. Perfect for couples, if you’re traveling alone, or with one other person. The staff makes an effort to get to know every guest by name and even remember your preferences and trip itinerary. I will definitely come back to stay here or at the other properties under the same management if I’m in Tulum.
Linda, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Derek W, 6-night trip
Verified Orbitz guest review

8/10 Very good

Jon, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I chose this place for a honeymoon as it promised a peaceful stay no TVs, etc. It was the WORST experience ever! Ruined my honeymoon, nonstop, loud music, and from sunrise till sunset, construction work next-door to the room you could hear saws drills, or hammering the entire day long. It should be noted on their website. This is going on so that people can choose whether or not to stay there had I known this I would’ve not had my honeymoon here, and cried myself to sleep three nights in a row. I would love to come and stay at the facility again assuming the construction is done, but because it was never relayed to us this is going on it RUINED our honeymoon. We have videos showing just how close the workers are, and how loud they are, and due to the fact, there was no TVs in the room because it was supposed to be a peaceful stay. We couldn’t even turn on the TV to drown out the noise. We went back-and-forth with the property about making it right in our opinion as they were deceptive by not sharing the construction nuisance next-door. bottom line is so far in my opinion they only care about the dollar because they have not tried to make it right with us. Thus I will leave my review so no other couples have to endure this nightmare. If and when they decide to make it right with us, I will gladly take my review down, but it should be noted for future guests that there was construction happening there. They had it in their power to inform the customer, but they chose not to
Stephanie, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The staff was AMAZING!! Great location and walkable to great dining. We took a advantage of the free bikes to get around. It was like the experience at a 5 star hotel!! Will come back again!!
ERIK, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing!
Our stay was absolutely amazing. We were on our honeymoon and it could not have been more special. The rooms are so lovely and spacious and well designed. There is a lovely little area outside to enjoy drinks in the evening or your breakfast in the morning. The complimentary breakfast is fantastic. You are able to also use the pool of their sister hotel just across thé street. It is a few minute walk from lots of restaurants and bars you can walk to or even borrow a bike from the reception. We borrowed a bike every evening. They kept the beach very clean and removed the seaweed. The whole hotel is on the beach. Nothing like waking up in the morning and walking to breakfast with no shoes in soft sand.
Segolenne, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

great experience
all amazing
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

If I could give more than 5 stars I definitely would. One of my best vacations. Thanks to the entire team. Very hard dedicated genuine staff.
Birgitta, 5-night trip
Verified Expedia guest review