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Hotel El Capitan Tulum

3.0 star property
Hotel with outdoor pool, near Tulum National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Capitan Tulum

Exterior
Front of property
Exterior
Reception
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Communal living room
  • ATM/banking services
  • Water dispenser
  • Multilingual staff
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Garden
  • Blackout curtains
  • Minibar
  • Free self-parking
  • Outdoor swimming pools
The price is €79
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Private bathroom
Rainfall showerhead
Minibar
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Blackout curtains
Private bathroom
Rainfall showerhead
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Avenida Coba x calle Asteroides, Lote 1 mza. 69, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 11 min walk - 0.9 km
  • Gran Cenote - 4 min drive - 4.3 km
  • Tulum Mayan Ruins - 5 min drive - 3.2 km
  • Tulum Beach - 12 min drive - 4.9 km
  • Playa Paraiso - 13 min drive - 5.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪La Coqueta - ‬7 min walk
  • ‪Boston’s Tulum - ‬2 min walk
  • ‪Azul Cafe - ‬3 min walk
  • ‪Escama - ‬3 min walk

About this property

Hotel El Capitan Tulum

Hotel El Capitan Tulum puts you a short five-minute drive from Tulum Mayan Ruins and Tulum National Park. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and full breakfast daily between 7:30 AM and 11:00 AM. Also, Tulum Beach and Xel-Há Park are within a short drive.

Languages

Dutch, English, German, Spanish

At a glance

Hotel size

  • 19 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children may not be eligible for complimentary breakfast
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–11:00 AM
  • Water dispenser

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Mosquito nets
  • Communal living room
  • An outdoor pool
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Step-free path to entrance
  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)

Food and drink

  • Meal delivery service

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts debit cards and cash.

Frequently asked questions

Does Hotel El Capitan Tulum offer free cancellation for a full refund?
Yes, Hotel El Capitan Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel El Capitan Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 10:00 PM.
Are pets allowed at Hotel El Capitan Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel El Capitan Tulum?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel El Capitan Tulum?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel El Capitan Tulum and nearby?
Hotel El Capitan Tulum has an outdoor pool and a garden.
Does Hotel El Capitan Tulum have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Hotel El Capitan Tulum like?
Hotel El Capitan Tulum is a short 11-minute walk from Tulum National Park and 9 minutes' walk from Hunab Lifestyle Center.

Hotel El Capitan Tulum Reviews

Reviews

8.8

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Thomas, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

No es no.
Trato malo, alberca sucia, aire acondicionado funcionaba de a ratos, desayuno malo, la TV de cuarto sin operar.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Bien
Habitación limpia y excelente relación precio / calidad. El desayuno incluido es muy bueno. Olor a drenaje en el baño. La recepción no tenía personal, había que acceder por la oficinita del restaurante lo cual fue un poco raro
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Una estadía excelente, nos atendieron excelente, descanso y ubicación inigualables. Volveremos pronto.
Jorge Javier, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Todo excelente
Sergio, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nuria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yaqueline, 1-night trip
Verified Expedia guest review

10/10 Exceptional

El desayuno muy bien servido. Muy amables en el hotel. Cuarto bien equipado, excelente ubicación
alfonso, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente servicio de recepción de día y restaurante, solo falta de capacitación al guardia de noche
Jhonatan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

La recepcionista que me ayudó con el Check in es encantadora.
Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente lugar lo único es que las habitaciones no cuentan con televisión de ahí en fuera todo excelente
Mariana Dayanira, 1-night trip
Verified Expedia guest review