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Bel Air Collection Resort & Spa Cancun Adults Only

5.0 star property
Adults-only beachfront aparthotel with spa, near Delfines Beach

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Photo gallery for Bel Air Collection Resort & Spa Cancun Adults Only

Outdoor pool
Lobby sitting area
Outdoor pool
Lobby sitting area
Deluxe Room, Ocean View
In the heart of Cancun's Zona Hotelera, Bel Air Collection Resort & Spa Cancun offers a tranquil retreat. Unwind at the full-service spa or lounge by the outdoor pool. With three on-site restaurants, a swim-up bar and a beachfront location, this aparthotel is perfect for couples looking to relax in paradise.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Free parking
  • Laundry facilities

Main amenities (12)

  • 155 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Beach bar
  • Pool bar
  • Swim-up bar
  • 24-hour room service
  • Airport shuttle

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Suite, Jetted Tub

Suite, Jetted Tub

Suite, Jetted Tub

Highlights

Private hot tub
Air conditioning
Minibar (some free items)
LCD TV
Premium bedding
Jetted bath
Private bathroom
Hairdryer
  • 40 sq m
  • Studio
  • Ocean view
  • Sleeps 2

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

Highlights

Air conditioning
Minibar (some free items)
LCD TV
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 37 sq m
  • Studio
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Room, Lagoon View

Deluxe Room, Lagoon View

Deluxe Room, Lagoon View

Highlights

Air conditioning
Minibar (some free items)
LCD TV
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
Bathrobes
  • 37 sq m
  • Studio
  • Lagoon view
  • Sleeps 4

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About the area

Map
Cancun

What's nearby

  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • El Rey Ruins - 18 min walk - 1.6 km
  • Delfines Beach - 3 min drive - 3.0 km
  • Maya Museum of Cancun - 5 min drive - 4.9 km
  • Aquaworld - 6 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 min drive
  • Tulum Intl. Airport (TQO) - 141 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪Km 19.5 - ‬9 min walk
  • ‪Bogavante Restaurant - ‬4 min walk

About this property

Bel Air Collection Resort & Spa Cancun Adults Only

At Bel Air Collection Resort & Spa Cancun Adults Only, you can hit the beach to get a beach massage or sip a drink at the beach bar, plus you'll be within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body treatments. Dining choices include 3 restaurants, and the bar/lounge is a great place to grab a cold drink. A poolside bar and a health club are offered, and apartments get the details right with premium bedding and rainfall showerheads.

All-inclusive

All-inclusive room rates at Bel Air Collection Resort & Spa Cancun Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Land activities

Fitness facilities

Languages

English, Spanish

At a glance

DONE

Property size

    • 155 apartments
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 10 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Beach

  • On the beach
  • Beach massages

Pool/Spa

  • Outdoor pool
  • Hot tub
  • Full-service spa
  • Massages
  • Spa services
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Coffee/tea maker

Dining

  • 3 restaurants
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • Stocked minibar (select free items)
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour room service

Bedrooms

  • Premium bedding

Bathrooms

  • Shower
  • Rainfall shower head
  • Hairdryer
  • Bathrobes
  • Slippers

Entertainment

  • 32-inch LCD TV with cable service
  • DVD player

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Iron/ironing board (on request)
  • In-room massages
  • Wedding services

Location highlights

  • Near the airport

Things to do

  • Health club
  • Theme parks nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 155 rooms
  • 6 floors
  • Property does not allow children

Special features

Spa

The on-site spa has couples treatment room(s). Massages are available on the beach and in the spa. Other services include facials, body treatments and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1300 per room (return)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Bel Air Collection Resort Cancun
Bel Air Collection Resort
Bel Air Collection Cancun
Bel Air Collection
Bel Air Cancun
Bel Air Collection Resort And Spa Cancun
Bel Air Collection Hotel Cancun
Bel Air Collection Resort & Spa Cancun Hotel Cancun
Bel Collection & Cancun Cancun
Bel Air Collection Resort Spa Cancun
Bel Air Collection Resort Spa Cancun Adults Only
Bel Air Collection Resort & Spa Cancun Adults Only Cancun
Bel Air Collection Resort & Spa Cancun Adults Only Aparthotel

Frequently asked questions

Is there a pool at Bel Air Collection Resort & Spa Cancun Adults Only?

Yes, there's an outdoor pool.

Are pets allowed at Bel Air Collection Resort & Spa Cancun Adults Only?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Bel Air Collection Resort & Spa Cancun Adults Only?

Yes, there's free self parking.

Is an airport shuttle service offered by Bel Air Collection Resort & Spa Cancun Adults Only?

Yes, an airport shuttle is available. The charge is MXN 1300 per room return.

What are the check-in and check-out times at Bel Air Collection Resort & Spa Cancun Adults Only?

Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Bel Air Collection Resort & Spa Cancun Adults Only and nearby?

Bel Air Collection Resort & Spa Cancun Adults Only has a spa and an outdoor pool, as well as a health club.

Are there restaurants at or near Bel Air Collection Resort & Spa Cancun Adults Only?

Yes, there are 3 on-site restaurants.

What's the area around Bel Air Collection Resort & Spa Cancun Adults Only like?

Bel Air Collection Resort & Spa Cancun Adults Only is a short 10-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 13 minutes' walk from Iberostar Cancun Golf Course.

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Bel Air Collection Resort & Spa Cancun Adults Only Reviews

Reviews

6.8

Good

7.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Fair

El hotel se ve viejo, la habitación tenía una fuga de agua en el baño, además el agua del lavamanos tardaba una eternidad en irse. El personal fue muy amable. La alberca y playa la cerraban muy temprano.
Edgar, 2-night trip

10/10 Exceptional

Great boutique resort. Recommended.
Overall we had a great stay and I was very impressed by the service the staff provided. Front desk, pool service staff, and the restaurant staff all did an amazing job taking care of their customers. The only downfall was the water temperature in the room. Also food was delicious. Breakfast and diner.
Brandon, 1-night trip

8/10 Very good

Me gustó la vista. No había agua caliente, había fugas en el baño
2-night trip

10/10 Exceptional

The property is very nice!! Food wasn’t all that. But the service was good
3-night trip

4/10 Fair

No es all inclusive regular (todo el tiempo) tienes ciertas horas para comer, ciertas para cenar y ciertas para desayunar. Te entregan la habitacion super tardey si el ultimo dia comes despues de la 1pm te lo cobran wtf. Las instalaciones estan genericas asi que no volveria.
1-night trip

10/10 Exceptional

we had read varying reviews on this resort and were pleasantly surprised. We thought it was excellent value for money. Have come to the conclusion that some people want to pay 3 star prices then want 5 star facilities.
2-night trip

10/10 Exceptional

First off I can't give the staff that work here enough compliments. They were absolutely amazing!!! Whatever you needed they were quick to please you. Claudia, yadaira, Alicia, and kenia were great letting us know were everything was and what times certain restaurants were open. There wasn't a time we're I didn't see the staff cleaning, this place is spotless!! The spinach juice served at the palm terrace was the best juice I've ever had in my life. There was a grocery store and an amazing restraunt directly across from the hotel so we didn't have travel by car to pick anything up. The view of the ocean in the morning is breathtaking and the breeze that flows through the entrance of the hotel is incredible. I definitely recommend this place!!
5-night trip

10/10 Exceptional

El servicio que dan todos los empleados es increible, la comida, la habitación, todo excelente.
Antonio, 2-night trip

10/10 Exceptional

Me encanto la atencion, las instalciones la ubicacion muy recomnedable
laura, 3-night trip

4/10 Fair

When we arrived, we loved that it was close to the beach with easy access. It all seemed to go well but they were a bit rude. They charged us a fee to clean the beach and our friends that stayed at another hotel didnt gets charged such fee.
4-night trip

8/10 Very good

Me gustó
Pasé bien . Hotel bien ubicado a un buen precio. La piscina es hermosa. Le falta sauna al spa.
José, 1-night trip

10/10 Exceptional

Lotfi, 1-night trip

8/10 Very good

Angélica, 3-night trip

6/10 Good

Ya esta muy antiguo y no lo remodelan ni le dan mantenimiento
ALLAN, 1-night trip

8/10 Very good

La alberca es fabulosa, necesita mantenimiento. Se ve descuidado el hotel. El restaurante es pequeño
Gisel, 4-night trip

8/10 Very good

Trudy, 1-night trip

4/10 Fair

La vista al mar perfecto, le hace demasiada falta un buen mantenimiento a las habitaciones e instalaciones.
2-night trip

4/10 Fair

No me gusto las opciones de alimentación, no me pareció el estado de las habitaciones y que no tienen aislamiento de ruido.
Enrique, 3-night trip

2/10 Poor

1-night trip

8/10 Very good

La qualité générale de l'hôtel est bonne, la piscine est très agréable avec le pool bar et l'accès à la plage est immédiate, très appréciable et belle. La nourriture est excellente. Les prestations sont bonnes mais certaines choses sont à revoir en profondeur. Le service tout inclus de l'hôtel fonctionne mais n'est pas du tout optimisé. À chaque consommation de boissons ou de nourriture il faut donner le numéro de la chambre, le nom et une signature. Ce n'est vraiment pas pratique en tout inclus où les consommations sont souvent nombreuses. Si vous êtes une famille de plus de 6 personnes attendez vous à avoir des problèmes pour manger tous ensemble. Nous étions 8 puis 10 et nous avons été refusés de nombreuses fois au restaurant, obligés d'attendre que des places se libèrent. Certaines chambres sont bruyantes au niveau de la route à cause de l'état des fenêtres. Bien important de vérifier les équipements de la chambre avant de déballer les affaires, surtout la climatisation. Un plus pour les serveurs, la réception et l'animation qui font de leur mieux (merci Felipe). Nous sommes quand même très content de notre séjour au Mexique et au Bel Air Cancun.
Marie, 8-night trip

8/10 Very good

The general quality of the hotel is good, the swimming pool is very pleasant with the pool bar and the access to the beach is immediate, very appreciable and beautiful. The food is excellent. The services are good but some things need to be reviewed in depth. The all inclusive service of the hotel works but is absolutly not optimized. Every time you take a drink or eat something you have to give the room number, name and signature. This is really annoying in all inclusive where the consumptions are often many. If you are a family of more than 6 people expect to have problems eating all together. We were 8 then 10 and we were refused many times at the restaurant, having to wait for places to become available. Some roadside rooms are noisy because of the state of the windows. It's very important to check the equipment s in the room before unpacking, especially the air conditioning. A plus for the waiters, the reception and the animation who do their best (thanks Felipe). We are still very happy with our stay in Mexico and Bel Air Cancun.
Thomas, 9-night trip

4/10 Fair

I reserved a room with 2 beds...when we arrive they gave us one bed. It took 2 days to get us in to a room with 2 double beds. The room they eventually gave us had no working air conditioning for the last 3 days.....
Lesley, 6-night trip

4/10 Fair

La atención por el personal de recepción, el edificio se ve viejo necesita reparaciones
1-night trip

8/10 Very good

The shower was weak and the air conditioner was loud. The buffet, staff, and beach were great. The room was simple but good, I don't need a fancy room. I go to Cancun to enjoy the beach!
Anna, 3-night trip

6/10 Good

I loved the access to the beautiful beach. The hotel needs major renovation to the building as well as the staff.
4-night trip