Skip to main content

Cozumel Palace - All-Inclusive

Choose dates to view prices

Cozumel Palace All Inclusive offers a luxurious escape near Punta Langosta Pier. Relax in the sun with scuba diving, snorkeling, and sun loungers or indulge in spa treatments like manicures and massages at Awe-Spa. The property also features 3 outdoor pools, multiple on-site restaurants, shopping areas and helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private hot tub
  • Separate bath and shower
  • Separate sitting area
The current price is €444
includes taxes & fees
2 Jun - 3 Jun

Why we love this property

Delicious dining options
This hotel boasts 4 restaurants and 2 bars, perfect for culinary adventures. The free full breakfast starts each day with tasty selections.
Full-service spa
The full-service spa offers aromatherapy, body wraps, and hot stone massages in couples treatment rooms. Jetted bathtubs and a garden enhance relaxation.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Ocean View Suite - Kids & Teens Stay Free

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(92 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Loft Suite

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Loft Suite

  • Sleeps 6
  • Free Wi-Fi

View all photos for Superior Honeymoon Room

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Honeymoon Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free | Living area

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

  • Sea view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Villa Three Bedroom Suite

Villa Three Bedroom Suite | Terrace/patio

Villa Three Bedroom Suite

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds
  • Free Wi-Fi

View all photos for Superior Two Bedroom Presidential Suite Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View

  • Sleeps 6
  • Free Wi-Fi

View all photos for Villa Cozumel (3 Bedrooms)

Premium bedding, pillow-top beds, free minibar, in-room safe

Villa Cozumel (3 Bedrooms)

  • Sleeps 10
  • Free Wi-Fi

Three Bedroom Villa Suite

  • Sleeps 10
  • Free Wi-Fi

View all photos for Superior Oceanfront Suite

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Oceanfront Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Oceanfront Suite - Kids & Teens Stay Free

Superior Oceanfront Suite - Kids & Teens Stay Free

Superior Oceanfront Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(18 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Ocean View Suite

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean View Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Loft Suite - Kids & Teens Stay Free

Superior Loft Suite - Kids & Teens Stay Free

Superior Loft Suite - Kids & Teens Stay Free

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 77 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Similar properties

Private beach, white sand, beach umbrellas, beach towels
InterContinental Presidente Cozumel Resort Spa by IHG
Cozumel
  • Pool
  • Spa
  • Pet-friendly
  • Free parking
9.6 out of 10, Exceptional, 1,010 reviews
The price is €346
includes taxes & fees
18 Jun - 19 Jun
InterContinental Presidente Cozumel Resort Spa by IHG
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • San Miguel Church - 3 min drive - 2.2 km
  • Cozumel Museum - 4 min drive - 2.5 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 37.8 miles/60.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Monkey Bar - ‬1 min walk
  • ‪Chilangos - ‬11 min walk
  • ‪Subway - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪El Xec - ‬9 min walk

About this property

Cozumel Palace - All-Inclusive

  • At Cozumel Palace - All-Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 15-minute drive of Mr. Sancho's Beach Club. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Bugambilias, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Water activities

    • Scuba-diving lessons
    • Snorkelling

Land activities

    • Fitness facilities
    • Children's club

Lessons/classes/games

    • Dancing
    • Water fitness

Entertainment

  • On-site live performances

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Scuba diving
  • Snorkelling
  • Evening entertainment
  • Shopping
  • Access to nearby outdoor pool
  • Use of nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Dock

Accessibility

  • Lift
  • Lift door width (centimetres): 109
  • Accessible airport shuttle

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private indoor hot tub
  • Separate sitting area

Freshen up

  • Jetted
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe-Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bugambilias – This theme restaurant specialises in Mexican cuisine and only serves dinner.
Flamingos – This restaurant specialises in international cuisine and only serves dinner. Open daily.
Gondola – This restaurant serves breakfast, lunch and dinner. Open daily.
Momo – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 61 per person (return)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 61 (return)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Cozumel Palace All Inclusive

Cozumel Palace

Cozumel Palace All Inclusive All-inclusive property

Cozumel Inclusive inclusive p

Cozumel Inclusive Inclusive

Cozumel Palace All Inclusive Cozumel

Cozumel Palace All Inclusive All-inclusive property

Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace - All-Inclusive offer free cancellation for a full refund?

Yes, Cozumel Palace - All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cozumel Palace - All-Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Cozumel Palace - All-Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Cozumel Palace - All-Inclusive?

Sorry, there's no on-site parking at Cozumel Palace - All-Inclusive.

Is an airport shuttle service offered by Cozumel Palace - All-Inclusive?

Yes, an airport shuttle is available. The charge is USD 61 per person return.

What are the check-in and check-out times at Cozumel Palace - All-Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Cozumel Palace - All-Inclusive and nearby?

Have fun with on-site activities such as snorkelling and scuba-diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Cozumel Palace - All-Inclusive also has 2 bars, a health club and private indoor hot tubs, as well as an arcade, a garden and access to a nearby outdoor pool.

Are there restaurants at or near Cozumel Palace - All-Inclusive?

Yes, there are 4 on-site restaurants, featuring Mexican cuisine.

Does Cozumel Palace - All-Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

What's the area around Cozumel Palace - All-Inclusive like?

Cozumel Palace - All-Inclusive is a short 12-minute walk from Stingray Beach and 13 minutes' walk from Plaza Punta Langosta. Travellers recommend the property for its walkable location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Cozumel Palace - All-Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was well kept, clean, and offered a fun atmosphere with friendly staff and various activities. (24 reviews)
  • The all-inclusive experience offered a wide variety of high-quality food, extensive menus, and exceptional service. (18 reviews)
  • The spa at this property offers excellent treatments and is a wonderful place to unwind. (11 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
View
Restaurant
Location
Entertainment
Beach
Drinks
Trip

Reviews

Verified

10/10 Exceptional

Room was always clean and it was the Best staff i've ever experienced.
William, 3-night trip
Verified

10/10 Exceptional

Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.
Kathryn, 5-night trip
Verified

10/10 Exceptional

Great and safe place for kids
greg, 3-night trip
Verified

8/10 Very good

The room and service was excellent
Chaitanya, 5-night trip
Verified

10/10 Exceptional

The room was sparkling clean, the staff were kind and attentive, the amenities are amazing… food, spa services, snorkeling and diving were excellent!
lynn, 5-night trip
Verified

10/10 Exceptional

Staff was amazing! The property, room, food and beverages were also amazing.
Robert, 5-night trip
Verified

10/10 Exceptional

Clean rooms, courteous staff, excellent variety of food, pools were clean! Everything was awesome, and we had a great time!
Rohan, 5-night trip
Verified

10/10 Exceptional

The waiters nd staff are all wonderful Everyone so helpful
Bonnie, 14-night trip
Verified

10/10 Exceptional

This hotel is the absolute best. We have stayed here ten times and will be back in February and November 2026. The staff is what makes this hotel so special. Yes, everything is clean, food is great, location is to die for - but the staff treats you like family and they make us want to come back over and over again!
Susan, 9-night trip
Verified

10/10 Exceptional

My wife and i have stayed at the palace several times, all of the staff always do an amazing job of making you feel right at home.
MICHAEL, 2-night trip
Verified

10/10 Exceptional

The room was very clean and always restocked. The staff service was very good.
Lynn, 5-night trip
Verified

8/10 Very good

The staff was excellent, very focused on customer service. The “resort” wasn’t exactly as it was described a lot smaller and more like a hotel however the trip was relaxing. I wouldn’t compliment the food, it was rather on the cheap side and seemed like it was a lot of frozen food rather than made to order. The friendly nature of the people and the cleanliness made up for a lot. However I would not be a return customer
Zephorah, 1-night trip
Verified

10/10 Exceptional

Great properly very safe and clean. Great entertainment and food
GARY, 2-night trip
Verified

8/10 Very good

The resort itself was first class, all of the staff was amazing, super friendly, clean, and professional. The food was absolutely amazing everywhere we went and was definitely not a disappointment for an all-inclusive resort. The rooms were very nice very clean and accommodating. Wish there was a little more nighttime entertainment or things to do especially on a cloudy or rainy day. We stayed for six nights and had an amazing time. ALAN was our favorite guy there who was so friendly and helpful and brought us drinks faster than we could drink them. But everyone there was just as kind and courteous. Would definitely return here. Only downside was there was no beach, but we knew that upfront.
daniel ray, 6-night trip
Verified

10/10 Exceptional

We like smaller resorts. There is no beach, but you can go swimming off the dock which we did every day. We snorkeled off the dock and saw quite a few fish. The pool is well kept with plenty of loungers. The food was decent and the staff is incredible. We enjoyed our stay and would definitely stay here again.
Janeen, 5-night trip
Verified

10/10 Exceptional

great food , great service, great views, very nice rooms, good snorkeling just off the back
john taylor, 4-night trip
Verified

10/10 Exceptional

Staff amazing, clean and beautiful property
Brandy, 5-night trip
Verified

10/10 Exceptional

Even though the weather wasn’t the best the customer service and room was outstanding!
Luisa, 3-night trip
Verified

10/10 Exceptional

The resort was spotless. Everything was modern, food was excellent! There is no beach. However the amenities make up for it. I rate this place a 10 out of 10.
Khalia, 2-night trip
Verified

10/10 Exceptional

Great service and the food was amazing. The coffee shop every morning was one of our favorite parts of the day! Service was exceptional. I am drawing a blank on her name now, maybe Jennifer but she was wonderful and could remember our order of 7 drinks every day! We will be back. The kids loved being able to snorkel right there!
Happy, 4-night trip
Verified

10/10 Exceptional

The staff was so welcoming. Jesus, Antonio, Isamar, Silva, and many many more!
Bonnie, 6-night trip
Verified

10/10 Exceptional

Great place, clean, friendly staff and the wonderful food!
Mark Brandon, 5-night trip
Verified

10/10 Exceptional

Nice staff, Comfortable beds.
Gino, 5-night trip
Verified

8/10 Very good

Staff was very hospitable and had good safety.
Ana Maria, 4-night trip
Verified

10/10 Exceptional

By far the best report I've ever stayed. It was beautiful, cleaning, perfect location, walked around the area safely, took a water taxi to playa de Carmen, staff was amazing, food was really good, coffee bar was my favorite, the waiter were attentive, relaxed. My next trip will be booked soon
Ramona, 4-night trip