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Krystal Urban Cancun & Beach Club

3.5 star property
Beach hotel with free beach shuttle, near Plaza Las Americas

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Photo gallery for Krystal Urban Cancun & Beach Club

Outdoor pool, pool umbrellas, pool loungers
Business centre
Front of property – evening/night
Krazy King Non Refundable (Free Beach Club Access) | City view
Restaurant
In the heart of Downtown Cancun, Krystal Urban Cancun & Beach Club offers a vibrant retreat. Enjoy a drink at the poolside bar, savor a meal at Restaurante Aquamarina or unwind in the outdoor pool with sun loungers. With concierge services and meeting rooms nearby Plaza Las Americas and Plaza 28 are within easy reach.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Business centre
  • 9 meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is €91
includes taxes & fees
19 Jul - 20 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds (Free Beach Club Access)

Standard Room, 2 Double Beds (Free Beach Club Access)

Standard Room, 2 Double Beds (Free Beach Club Access)

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Free Beach Club Access)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Free Beach Club Access)

7.8 out of 10
Good
(56 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Room (Free Beach Club Access)

Altitude Room (Free Beach Club Access) | City view

Altitude Room (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy King Non Refundable (Free Beach Club Access)

Krazy King Non Refundable (Free Beach Club Access)

Krazy King Non Refundable (Free Beach Club Access)

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy Non Refundable (Free Beach Club Access)

Krazy Non Refundable (Free Beach Club Access)

Krazy Non Refundable (Free Beach Club Access)

8.4 out of 10
Very good
(40 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is €105
includes taxes & fees
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About the area

Map
Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 3 min walk - 0.3 km
  • Dubai Palace Casino - 13 min walk - 1.1 km
  • Plaza 28 - 3 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.2 km
  • Playa Tortugas - 9 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
  • Tulum Intl. Airport (TQO) - 145 min drive
  • Free beach shuttle

Restaurants

  • ‪Sushi San - ‬3 min walk
  • ‪Patravali - ‬4 min walk
  • ‪La Playita Seafood & Mojitos Bar - ‬4 min walk
  • ‪Tuch Cantina Yucateca - ‬2 min walk
  • ‪La Guadalupana - ‬2 min walk

About this property

Krystal Urban Cancun & Beach Club

When you stay at Krystal Urban Cancun & Beach Club, you'll be a short five-minute drive from Plaza Las Americas and Plaza 28. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar and a beach shuttle. The location and shopping get good marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 246 rooms
    • Arranged over 16 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Secured uncovered on-site self-parking (MXN 30 per day)
    • Wheelchair-accessible parking on site

Off-site

    • Free beach shuttle

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • Free beach shuttle
  • Private beach nearby

Working away

  • Business centre
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
ROOM

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Recycling
STAR_OUTLINE

Special features

Dining

Restaurante Aquamarina – On-site restaurant.
Lobby y Sushi Bar – This bar specialises in sushi. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 345 for adults and MXN 173 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self-parking costs MXN 30 per day

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Krystal Urban Cancun Centro
Krystal Urban Cancun & Cancun
Krystal Urban Cancun Beach Club
Krystal Urban Cancun & Beach Club Hotel
Krystal Urban Cancun & Beach Club Cancun
Krystal Urban Cancun & Beach Club Hotel Cancun
HELP_OUTLINE

Frequently asked questions

Does Krystal Urban Cancun & Beach Club offer free cancellation for a full refund?

Yes, Krystal Urban Cancun & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Urban Cancun & Beach Club?

Yes, there's an outdoor pool.

Are pets allowed at Krystal Urban Cancun & Beach Club?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Urban Cancun & Beach Club?

Yes. Self-parking costs MXN 30 per day.

What are the check-in and check-out times at Krystal Urban Cancun & Beach Club?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Krystal Urban Cancun & Beach Club?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (13-min walk) and Dubai Palace Casino (16-min walk) are both nearby.

What is there to do at Krystal Urban Cancun & Beach Club and nearby?

Krystal Urban Cancun & Beach Club has an outdoor pool and a fitness centre.

Are there restaurants at or near Krystal Urban Cancun & Beach Club?

Yes, Restaurante Aquamarina offers sushi.

Does Krystal Urban Cancun & Beach Club have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Krystal Urban Cancun & Beach Club like?

Krystal Urban Cancun & Beach Club is in Downtown Cancun, a short 5-minute walk from Plaza Las Americas and 13 minutes' walk from Royal Yak Casino and Sports Book. Travellers say that this hotel is in a good location.

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Krystal Urban Cancun & Beach Club Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Breakfast
Lobby
View
Food
Shopping malls
Beach

Reviews

8/10

Great Location and lots of places to eat near by. Try "The fit bowl", its 10 mins walk and great place to eat
5-night trip

10/10

great place to stay
5-night trip

2/10

I have stayed here twice and I will never stay here again . The Hotel and Hotels.Com both lied to me and cheated me. They went so far as to delete emails, block my calls and have my emails to them bounce back to me " as their box" was full.
9-night trip

10/10

Great location, friendly staff.
1-night trip

10/10

i liked that it was close to mall and restaurants. Only thing i didnt like was the pool was a little shallow for my liking.
9-night trip

10/10

Todo excelente
3-night trip

10/10

Staff & pool areas were very nice
1-night trip

10/10

Good hotel
2-night trip

10/10

Great location!
8-night trip

10/10

Nice hotel
3-night trip

10/10

I recommend this hotel, good service, good location and has access to a second hotel in front of the beach
5-night trip

8/10

Nice place check in was a bit slow.
1-night trip

6/10

Very good location 👍 but the hotel already needs to upgrade some areas of hotel, add mini refrigerator at least to the rooms.
10-night trip

10/10

All local staff members were most helpful, pleasant, accommodating. I will be returning.
8-night trip

10/10

Nice place but får from The main attractions
1-night trip

8/10

Very convenient to everything
1-night trip

6/10

Location is worth it, service is unexpected
1-night trip

10/10

Great
3-night trip

8/10

Lili and most of the front desk staff was great. The hotel in general is fine but the rooms are hot and the shower ain’t the best. Pool area was decent. Food at the restaurant and at the cafe are a HARD PASS.
5-night trip

2/10

Room had a really bad smell to it
3-night trip

6/10

not very informative at check in
2-night trip

10/10

Good
7-night trip

6/10

The hotel look decent from the out side but once you go into the rooms, they need major updating. The room has a small and there’s no place to unpack your luggage. The curtains of the room were dirty and the bed head. The breakfast was decent, but the coffee was terrible too watery.
2-night trip

6/10

Terrible service at the pool, no option to eat between 11:0@ am to 1:00 pm , no body take care of you for drinks or any other service, very disappointed
2-night trip

4/10

The only good review is the buffet was pretty good but the fact the entry door to our room was broken and didn’t close unless pulled was sketchy. Our bathroom door was consistently locking us in and wouldn’t open. The sheets were stained as well as the towels.
4-night trip