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Grand Palladium Kantenah Resort & Spa All Inclusive

4.0 star property
Escape to your own paradise where you can unwind by the pool, indulge in delicious Mexican cuisine or try kayaking and racquetball/squash.

Choose dates to view prices

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Lobby lounge
Private beach, white sand, sun-loungers, beach umbrellas
Couples treatment room(s), sauna, hot tub, steam room
14 restaurants, Mexican cuisine
Grand Palladium Kantenah Resort & Spa All Inclusive is an upscale haven near Puerto Aventuras Marina, with a private beach and sun loungers perfect for soaking up the Caribbean vibes. Treat yourself to a rejuvenating body treatment at Zentropia spa or enjoy Mexican cuisine at one of the 14 on-site restaurants.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 14 restaurants and 2 swim-up bars
  • Full-service spa
  • 6 outdoor pools and 5 hot tubs
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club
  • Playground on-site
The current price is €380
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 35 of 35 rooms

View all photos for Deluxe Garden View

Minibar, in-room safe, desk, blackout curtains

Deluxe Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Blackout curtains
Bathrobes
Rainfall showerhead
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Triple Garden View

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed - double
Blackout curtains
Bathrobes
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool

Family Selection Junior Suite Rooftop with Private Pool

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Sigle use Garden View

Minibar, in-room safe, desk, blackout curtains

Deluxe Sigle use Garden View

Highlights

Furnished balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed - double
Blackout curtains
Bathrobes
  • 36.9 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View

Junior Suite Garden View

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Blackout curtains
Separate bedroom
  • 103 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View

Junior Suite Garden View

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View

Junior Suite Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2023
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe With View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe With View

  • Sleeps 1
  • 1 Single Bed

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe With View

  • Sleeps 2
  • 1 Double Bed

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe With View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With View

Minibar, in-room safe, desk, blackout curtains

Room Deluxe With View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury With Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium With Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium With Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium With Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium With Pool View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury With Pool View

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior With Garden View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Master With Garden View

Living area

Suite Master With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury With Pool View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Garden View

Minibar, in-room safe, desk, blackout curtains

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Premium With Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium With Pool View

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Premium With Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Premium With Pool View

  • Sleeps 3
  • 2 Double Beds

Suite Premium With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury With Pool View

Minibar, in-room safe, desk, blackout curtains

Suite Luxury With Pool View

  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 7 min drive
  • Akumal Beach - 10 min drive
  • Yal-ku Lagoon - 14 min drive
  • Half Moon Bay - 16 min drive
  • Xel-Há Park - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.6 miles/38 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Putting you within a 10-minute drive of Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. 6 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Serving Mexican cuisine, La Adelita is one of 14 restaurants and 2 swim-up bars. A beach bar, a fitness centre and a sauna are other highlights at this all-inclusive property. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 14 restaurants
  • 2 swim-up bars
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club
  • Children's pool
  • Water slide
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Lifeguard on-site

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway hire/tours
  • Kayaking
  • Boat tours
  • Scuba diving
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • 11 buildings/towers
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 6 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 5 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairwells

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Adelita – This steakhouse specialises in Mexican cuisine. Guests can enjoy drinks at the bar.
El Dorado – On-site steakhouse. Guests can enjoy drinks at the bar. Open daily.
Sumptuori – This sushi bar specialises in Japanese cuisine. Guests can enjoy drinks at the bar. Open daily.
La Lola – This restaurant specialises in Spanish cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facility access costs USD 35 per person, per day. Facilities include a sauna and a hot tub.
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards and cash.

Also known as

Grand Palladium Kantenah Resort All Inclusive
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah
Grand Palladium Kantenah Resort Spa All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive offer free cancellation for a full refund?

Yes, Grand Palladium Kantenah Resort & Spa All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Grand Palladium Kantenah Resort & Spa All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in is available.

What is there to do at Grand Palladium Kantenah Resort & Spa All Inclusive and nearby?

Have fun with on-site activities such as kayaking, windsurfing and archery and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and soothe your senses in one of the 5 hot tubs. Grand Palladium Kantenah Resort & Spa All Inclusive also has 2 swim-up bars, 6 outdoor pools and a private beach, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, there are 14 on-site restaurants, featuring Mexican cuisine.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bath.

Does Grand Palladium Kantenah Resort & Spa All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Good foods , drinks and nice place to relax.
6-night trip

8/10 Very good

Pretty great resort with plenty to do as well as many different dining options
Alexander, 4-night trip

10/10 Exceptional

Great hotel, pools, food, rooms and service in top
We were a family of 5 and after a few complications finding the right rooms Jazmin in the front desk showed excellent customer service and found a great solution for us. The hotel is really really nice. The rooms are spacious and new. The pool areas are fantastic, the beach is wide and white and the food and drinks were above our expectations. The only thing to consider is if you need connecting rooms. If so, this is only available with a booking in family selection, which is at a premium price. Service and quality justify the price, but it might obviously be too much for some. For all who can stay in one room or do not need connecting rooms this hotel is highly recommended.
Nikolaj Ager, 6-night trip

10/10 Exceptional

We loved this resort and will consider going back. The food can be hit or miss but we were always able to find something we enjoyed.
Matthew, 7-night trip

10/10 Exceptional

The roof top suite with plunge pool was amazing
robert, 2-night trip

10/10 Exceptional

This was my first time in a resort In Mexico and i loved it. I Will definitely stay here again, I stayed at the swim up room and that room was right outside the beach. I recommend this place
Maritza, 4-night trip

10/10 Exceptional

Property is quite impressive, though they are doing construction in a different location from where I’m staying I would highly recommend this place for Vacation.
edwin, 6-night trip

10/10 Exceptional

Always love staying here. The beach was cleaner than I have ever seen it! Unfortunately we did get some bad weather due to the tail end of the storm, but it was still an excellent time. Lots to do, and perfect for kids! The new rooms at Kantenah were great. Although we booked a king room and were put in a room with 2 doubles, but we made jt work.
Alina, 7-night trip

10/10 Exceptional

We loved our stay at Grand Palladium Kantenah! The staff is incredible. The food was great, rooms were very clean, great beach. We brought our kids and stayed in the family selection. Couldn’t think of a more ideal set up. Special shoutout to Erick and Emmanuel
Michael, 3-night trip

10/10 Exceptional

We had a great time ! Can’t wait to be back !
Andre Gutierrez, 7-night trip

10/10 Exceptional

Beautiful, kid friendly environment. We absolutely loved seeing all the animals roaming around. Fernanda, the server at the colonial lobby bar was the best!! She was so friendly and took the time to get to know my children. I also want to say Jose, the server at the Nest, provided us with top notch service. These 2 people made our trip extra special!! We would definitely recommend this resort and would love the opportunity to revisit!
Alexander, 6-night trip

10/10 Exceptional

Loved everything
Cytionna, 2-night trip

10/10 Exceptional

Amazing
Evans, 4-night trip

10/10 Exceptional

Amazing property! Great deals with excellent service from all staff. The wild life was also beautiful but a bit much with the outside dining. La hacienda was the best buffet and room service was the BEST food we had. Beautiful room and views I’d stay here again!
Naija, 3-night trip

10/10 Exceptional

quite nice! family vacation was wonderful
Leslie, 5-night trip

10/10 Exceptional

Proffesional staff
Keitel Cruz, 3-night trip

10/10 Exceptional

Property itself was very nice and was very kid friendly. The Family Selection area was nice. Food was a 6-7 out of 10 but in line with expectations of an all inclusive resort. Beach was clean and mostly private with only a few people approaching to try to sell things.
Mark, 4-night trip

8/10 Very good

Sometime hard to find food, many restaurant closed. hard to have reservation.
Sébastien, 2-night trip

10/10 Exceptional

I had a really good time at this resort. I didn't do very much but it was just such a nice stay, very relaxing and much needed. The staff was super friendly and really made the experience that much better. There were so many restaurants, I recommend you try the japonese restaurant, it was amazing and the servers were so nice! Definitely will come back again !! Thank you
Jessica, 4-night trip

8/10 Very good

Overall, we had a nice stay. Alexa at check-in was very warm, welcoming and helpful. The
4-night trip

6/10 Good

Did not like how spread out everything at the resort was. My watch would record a .30 - .75 mile walk everytime I would walk to a location on the property. They did have golf cart type transportation but sometimes it was quicker to walk. I also hate that there is so much extras that they want you to pay for at an "All Inclusive" resort.
Guy, 7-night trip

10/10 Exceptional

Amazing for families!
Melissa, 7-night trip

6/10 Good

The butler service for building 50 are the best in class. Christian, Guillermo and Francisco have excellent customer service skills and their supervisor Maria is a superb leader.
Marcos, 2-night trip

10/10 Exceptional

Amazing stay in the junior swim up (5117)
Yanisleydi Perez, 6-night trip

10/10 Exceptional

😍
ROSA, 4-night trip