Escape to the vibrant Eurostars Hacienda Vista Real Hotel, where a swim-up bar and outdoor pool await. Unwind on the serene garden terrace or stroll along Playacar Beach nearby. Guests rave about their stay.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Connecting rooms available
24/7 front desk
Bar
Pool
Non-smoking
Main amenities (12)
Daily housekeeping
Near the beach
Outdoor pool
Swim-up bar
Room service
Airport shuttle
Terrace
24-hour front desk
Air conditioning
Garden
Water dispenser
Living plant wall
Feel at home (6)
Connecting/adjoining rooms available
Garden
Terrace
Daily housekeeping
Laundry facilities
Bath or shower
The current price is €86
€86
includes taxes & fees
1 Apr - 2 Apr
Room options
Available filters for rooms
Showing 15 of 15 rooms
View all photos for Communicating Double Rooms 4 adults + 1 child
Communicating Double Rooms 4 adults + 1 child
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Hairdryer
2 bathrooms
Eco-friendly toiletries
Sleeps 5
1 Queen Bed and 2 Double Beds
View all photos for Double Room Premium with Terrace
Double Room Premium with Terrace
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
63 sq m
Sleeps 2
2 Double Beds
View all photos for Family Room (2 Adults and 2 children)
Family Room (2 Adults and 2 children)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
63 sq m
Sleeps 4
2 Double Beds
View all photos for Communicating Double Rooms 4 adults
Communicating Double Rooms 4 adults
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Hairdryer
2 bathrooms
Eco-friendly toiletries
90 sq m
Sleeps 4
2 Double Beds and 1 Queen Bed
View all photos for Communicating Double Rooms 3 adults + 3 child
Communicating Double Rooms 3 adults + 3 child
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Sleeps 6
1 Queen Bed and 2 Double Beds
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
23 sq m
Sleeps 2
1 Queen Bed
View all photos for Communicating Double Rooms 4 adults + 2 child
Communicating Double Rooms 4 adults + 2 child
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Hairdryer
2 bathrooms
Eco-friendly toiletries
90 sq m
Sleeps 6
2 Double Beds and 1 Queen Bed
View all photos for Family Room (3 Adults and 1 child)
Family Room (3 Adults and 1 child)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
63 sq m
Sleeps 4
2 Double Beds
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
63 sq m
Sleeps 3
2 Double Beds
View all photos for Communicating Double Rooms 3 adults + 2 child
Communicating Double Rooms 3 adults + 2 child
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Sleeps 5
1 Queen Bed and 2 Double Beds
View all photos for Suite
Suite
Highlights
Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Eco-friendly toiletries
Private bathroom
90 sq m
Sleeps 2
1 Queen Bed
View all photos for Communicating Double Rooms 5 adults
Communicating Double Rooms 5 adults
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Hairdryer
2 bathrooms
Eco-friendly toiletries
90 sq m
Sleeps 5
2 Double Beds and 1 Queen Bed
View all photos for Communicating Double Rooms 2 adults + 3 child
Communicating Double Rooms 2 adults + 3 child
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Sleeps 5
1 Queen Bed and 2 Double Beds
View all photos for Family Room (3 Adults)
Family Room (3 Adults)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hairdryer
63 sq m
Sleeps 3
2 Double Beds
View all photos for Communicating Double Rooms 5 adults + 1 child
Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/20 km
Airport shuttle (surcharge)
Restaurants
Don Rafael - 5 min drive
Casa Sofia - 14 min walk
Rolandi's - 14 min walk
Don Sirloin Playacar - 15 min walk
Lara & Luca - 13 min walk
About this property
Eurostars Hacienda Vista Real Hotel
When you stay at Eurostars Hacienda Vista Real Hotel, you'll be a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. After splashing around at the outdoor pool, you can unwind with a drink at the swim-up bar. Other highlights include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
77 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Swim-up bar
Room service
Water dispenser
What to do
Beach nearby
Golfing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
2 buildings/towers
Built in 2004
Garden
Terrace
An outdoor pool
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
20 steps to reach property
Room amenities
Be entertained
LED television
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 2.74 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 5:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Eurostars Hacienda Vista Real Hotel Playa del Carmen
Eurostars Hacienda Vista Real Hotel
Eurostars Hacienda Vista Real Playa del Carmen
Eurostars Hacienda Vista Real
Eurostars Hacienda Vista Real
Eurostars Hacienda Vista Real Hotel Hotel
Eurostars Hacienda Vista Real Hotel Playa del Carmen
Eurostars Hacienda Vista Real Hotel Hotel Playa del Carmen
Frequently asked questions
Does Eurostars Hacienda Vista Real Hotel offer free cancellation for a full refund?
Yes, Eurostars Hacienda Vista Real Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Eurostars Hacienda Vista Real Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7 AM to 5:00 PM.
Are pets allowed at Eurostars Hacienda Vista Real Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Eurostars Hacienda Vista Real Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Eurostars Hacienda Vista Real Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Eurostars Hacienda Vista Real Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Eurostars Hacienda Vista Real Hotel?
No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.
What is there to do at Eurostars Hacienda Vista Real Hotel and nearby?
Eurostars Hacienda Vista Real Hotel has an outdoor pool and a garden.
What's the area around Eurostars Hacienda Vista Real Hotel like?
Eurostars Hacienda Vista Real Hotel is a short 10-minute walk from Playacar Golf Club and 17 minutes' walk from Xaman Ha Aviary.
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Eurostars Hacienda Vista Real Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
5 August 2024
Great option far from the crowds.
Carlos
Carlos, 5-night trip
10/10 Exceptional
1 April 2024
Quiet place
Perfect for us
Jeison
Jeison, 3-night trip
10/10 Exceptional
19 November 2024
I’ll go back again!
Raul
Raul, 4-night trip
8/10 Very good
7 March 2024
Quite location
YVONA
YVONA, 8-night trip
10/10 Exceptional
26 April 2024
Charming
Craig
Craig, 2-night trip
10/10 Exceptional
28 March 2024
AWESOME
Ahlicia
Ahlicia, 5-night trip
6/10 Good
25 March 2024
Like: friendly staff. Nice place.
Don't like: Hard to find, there are not a sign to indicate where is the hotel and for a foreign it s not evident. The food was too simple and taked a lot of time. The bathroom doesn't have air extractor, the shower splash out alll the place.
Daniel
10/10 Exceptional
28 December 2024
Leonel
Leonel, 2-night trip
6/10 Good
2 December 2024
Parking lot had nails. I was scared to punched my tires.
The room windows dis not lock, couldnt sleep thinking some one can come in.
I was move to two rooms because the lights went off . No a/c horrible.
I had to fight to get transferred to a good room . They had to give me a suite double bed because they didnt have rooms close by my family member.
It work at last , but it was a hassle.
Wendy
Wendy, 4-night trip
10/10 Exceptional
7 November 2024
Excelente
Carlos
Carlos, 1-night trip
10/10 Exceptional
29 August 2024
Noel J
Noel J, 5-night trip
10/10 Exceptional
22 August 2024
Maria Isabel
Maria Isabel, 1-night trip
10/10 Exceptional
13 August 2024
Juan Daniel
Juan Daniel, 3-night trip
10/10 Exceptional
26 July 2024
HOTEL MUY AGRADABLE, BONITA VISTA, INSTALACIONES LIMPIAS Y RESTAURANTE CON ALIMENTOS NUTRITIVOS Y DELICIOSOS
Lisbeth Velasco
Lisbeth Velasco, 5-night trip
10/10 Exceptional
20 July 2024
FERNANDO
FERNANDO, 4-night trip
8/10 Very good
12 July 2024
Es tranquilo, el desayuno muy bueno
Andrés
Andrés, 2-night trip
10/10 Exceptional
25 February 2024
Zeer nette kamers en een leuke omgeving. Is nu alleen ontbijt beschikbaar. Vertier op 7.5€ met de taxi oplf 10min lopen.
Jan van
Jan van, 7-night trip
4/10 Fair
18 March 2021
Verified traveller
2-night trip
10/10 Exceptional
14 March 2020
Verified traveller
1-night trip
2/10 Poor
2 March 2020
No lo recomiendo
Nos fue mal no está en condiciones de hospedar pasajeros
Esteban David
Esteban David, 3-night trip
10/10 Exceptional
8 February 2020
Beautiful ambiance, great breakfast, borders a golf course in a quiet area of Playacar. They give you wrist bands to use facilities of a small beach sister hotel in downtown. Overall lovely experience, would go back.
Verified traveller
1-night trip
10/10 Exceptional
5 February 2020
Mukavan rauhallinen, siisti paikka sopivan matkan päässä keskustan hälinästä.
Verified traveller
17-night trip
8/10 Very good
20 January 2020
Fint hotel men mycket fuktighet
Trevligt personal men mycket fuktighet i rummet. Samt väldigt hårda sängar.
Expedia Relocation
Expedia Relocation, 3-night trip
10/10 Exceptional
17 January 2020
Absolutely amazing !!! Will defiantly be going back. Everyone so friendly. Anything you need they help you out. Such a peaceful little place to go !! Thanks so much for the great week!! Roceta and Andrew absolutely amazing !!
Verified traveller
7-night trip
4/10 Fair
17 January 2020
Una mañana Se nos olvidaron Las gafas de sol en la habitación y al volver habían desaparecido. Advertí en el hotel del hurto y lo trataron como un olvido mío y no como una sustracción, no dando explicaciones ni solución alguna.