Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
What's nearby
Maya Museum of Cancun - 8 min walk
Iberostar Cancun Golf Course - 10 min walk
Aquaworld - 10 min walk
La Isla Shopping Mall - 5 min drive
Delfines Beach - 5 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
Tulum Intl. Airport (TQO) - 146 min drive
Restaurants
Hotel Emporio Cancun - 9 min walk
Coyote Loco - 3 min walk
Tun-kul - 9 min walk
Market Place - 1 min walk
MakiTaco - 1 min walk
About this property
The Pyramid Cancun By Oasis - All Inclusive
At The Pyramid Cancun By Oasis - All Inclusive, you can spend time at the beach enjoying free cabanas, volleyball and sunloungers, plus you'll be within a 10-minute walk of Iberostar Cancun Golf Course. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Benazuza Adults Only, one of 13 restaurants, serves Mexican cuisine and is open for dinner. Other highlights include 2 beach bars, a casino and a free kid's club.
All-inclusive
All-inclusive room rates at The Pyramid Cancun By Oasis - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Land activities
Fitness facilities
Football
Tennis
Volleyball
Lessons/classes/games
Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga
Entertainment
On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties
Languages
English, Spanish
At a glance
Hotel size
320 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 25
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas (4-device limit)
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
13 restaurants
13 bars/lounges
2 beach bars
2 coffee shops
Poolside bar
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
Playground
Childcare in room (surcharge)
Local/corner shop
Children's games
Toys
What to do
On the beach
Free beach club
Tennis
Fitness classes
Pilates classes
Yoga classes
Beach volleyball
Basketball
Karaoke
Shopping
Pool table
Snorkelling nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (6458 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Beach sunloungers
Beach towels
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An outdoor pool
Arcade/games room
Casino
Full-service spa
4 casino gaming tables
6 casino slot machines
Casino VIP room
Outdoor tennis court
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
IPod docking station
50-inch flat-screen TV
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board (on request)
Sleep well
Blackout curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Special features
Spa
Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.
Dining
Benazuza Adults Only – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
Market Place and Bites – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The White Box Gastrobar – This bistro specialises in international cuisine and only serves lunch. Open daily.
TunKul Food Hall – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Careyes Adults Only – This fine-dining restaurant specialises in Spanish cuisine and serves lunch and dinner. Open daily.
Fees & policies
Refundable deposits
Easter holidays deposit: USD 30 per stay for guests under 25 years old staying between 01 February to 30 April
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.68 per accommodation, per night
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis
The Pyramid Cancun All Inclusive
The Pyramid at Grand Cancun by Oasis
The Pyramid at Grand Oasis All Inclusive
The Pyramid Cancun By Oasis All Inclusive
The Pyramid Cancun By Oasis - All Inclusive Cancun
Frequently asked questions
Does The Pyramid Cancun By Oasis - All Inclusive offer free cancellation for a full refund?
Yes, The Pyramid Cancun By Oasis - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Pyramid Cancun By Oasis - All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at The Pyramid Cancun By Oasis - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at The Pyramid Cancun By Oasis - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at The Pyramid Cancun By Oasis - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at The Pyramid Cancun By Oasis - All Inclusive?
Yes, the 538 square-foot casino features 6 slot machines and 4 gaming tables.
What is there to do at The Pyramid Cancun By Oasis - All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Pyramid Cancun By Oasis - All Inclusive also has 2 beach bars, a casino and a steam room, as well as spa services, an arcade and a garden.
Are there restaurants at or near The Pyramid Cancun By Oasis - All Inclusive?
Yes, there are 13 on-site restaurants, featuring Mexican cuisine.
What's the area around The Pyramid Cancun By Oasis - All Inclusive like?
The Pyramid Cancun By Oasis - All Inclusive is located on the waterfront in Zona Hotelera, a short 10-minute walk from Iberostar Cancun Golf Course and 8 minutes' walk from Maya Museum of Cancun.
The Pyramid Cancun By Oasis - All Inclusive Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.0/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
4/10 Fair
7 January 2025
Food quality was poor, they charged me extra for forgetting to turn in my wrist bands, I would not return.
Jesse
Jesse, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Jin
Jin, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 December 2024
Jose
Jose, 4-night trip
Verified Hotels.com guest review
8/10 Very good
22 November 2024
Great Value!!
Room was good with a great view! Plenty of restaurants and bars. Great and plenty of entertainment. Excellent value. Would stay again for sure.
James
James, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Ashley
Ashley, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very good
19 November 2024
Fernando
Fernando, 4-night trip
Verified Hotels.com guest review
2/10 Poor
17 November 2024
Michelle
Michelle, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Sian-Khan October 2024
Service was top-notch. Amenities are great.
Laura
Laura, 8-night family trip
Verified Hotels.com guest review
4/10 Fair
25 October 2024
Find another hotel
Major water leak in room, floors flooded the whole stay. In the last day before checkout they offered to switch the room. Way too late! Food was terrible for all inclusive we still had to eat off the property to enjoy not very vegan friendly
Exzavia
Exzavia, 4-night trip
Verified Hotels.com guest review
2/10 Poor
13 October 2024
Maria
Maria, 6-night family trip
Verified Expedia guest review
2/10 Poor
12 October 2024
Laila
Laila, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 October 2024
Place was very nice, people was really friendly
Geraldo Desouza
Geraldo Desouza, 4-night trip
Verified Expedia guest review
8/10 Very good
8 October 2024
Loved everything about the resort no complaints here
michael
michael, 4-night romance trip
Verified Expedia guest review
4/10 Fair
5 October 2024
Not family friendly
We stayed in the pyramid, my husband and me had our wedding there. It’s not really a family friendly place. They don’t accept kids in a lot of the restaurants also they don’t accept reservations for a lot of people at the restaurants and they can’t put tables together
Michelle
Michelle, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
The Sports Staff were fantastic, very motivational and friendly. I went to 2 Zumba classes and 1 aqua class and i loved all of them, so happy.
Suzanne
Suzanne, 6-night romance trip
Verified Expedia guest review
6/10 Good
1 October 2024
I would not recommend …staff is nasty food is garbage…I booked a king suite it was not as advertised …my advice find somewhere else to stay
Jhalon L
Jhalon L, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 October 2024
Great property. I love the pools, friendly staff, and attention to detail to make their guest feel safe and have fun.
Shatara
Shatara, 3-night family trip
Verified Expedia guest review
8/10 Very good
1 October 2024
It was a good experience for my first time at an all-inclusive resort
Akin
Akin, 3-night romance trip
Verified Expedia guest review
4/10 Fair
22 September 2024
I booked a suite for 2 adults and 2 children, with 2 beds, I received it with 1 bed and they didn't solve my problem, I had to rent another room
Laila
Laila, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Great place and entertainment.
Rosa
Rosa, 3-night romance trip
Verified Expedia guest review
6/10 Good
20 September 2024
Good service, rooms need an upgrade.
Good dining options
Very good service
Overall ok.
ALVARO
ALVARO, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Honghua
Honghua, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Jose
Jose, 6-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2024
Casino, they need to get better on the food and the entrainment. Some of the staff have attitude problems.