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Khaban Bacalar Hotel Boutique

3.5 star property
Suburban hotel in Bacalar with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Khaban Bacalar Hotel Boutique

Villa Khaban Private Pool Lagoon Front - up to 6 people
Master Double Suite with Balcony Lagoon View | Terrace/patio
Exterior
Exterior
Suite Queen with Balcony Garden and Lagoon View | Terrace/patio
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Spa
    Spa
  • Free breakfast
    Free breakfast
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Spa services
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Front desk safe
  • Limited hour front desk
  • Tour/ticket assistance
  • Kayaking
Feel at home
  • Children stay free
  • Terrace
  • Daily housekeeping
  • Minibar
  • Free self-parking
  • Outdoor swimming pools
The price is €252
includes taxes & fees
29 Nov - 30 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Master Double Suite with Balcony Lagoon View

Master Double Suite with Balcony Lagoon View

Master Double Suite with Balcony Lagoon View

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 45 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double with Balcony Garden View

Deluxe Double with Balcony Garden View | View from room

Deluxe Double with Balcony Garden View

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite with Balcony Lagoon View

Master Suite with Balcony Lagoon View

Master Suite with Balcony Lagoon View

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 60 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Balcony

Minibar

Double Room with Balcony

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Khaban Private Pool Lagoon Front - up to 6 people

Villa Khaban Private Pool Lagoon Front - up to 6 people

Villa Khaban Private Pool Lagoon Front - up to 6 people

Highlights

Private pool
Air conditioning
Ceiling fan
3 bedrooms
Private bathroom
2 bathrooms
Rainfall showerhead
Minibar
  • 120 sq m
  • Lagoon view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe King with Balcony Garden View

Deluxe King with Balcony Garden View

Deluxe King with Balcony Garden View

Highlights

Air conditioning
Ceiling fan
Rainfall showerhead
Private bathroom
Minibar
Free bottled water
Daily housekeeping
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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Aerial view

Hotel Rancho Encantado

Pool
Spa
Airport transfer
Free parking
9.4 out of 10, Exceptional, (975)
The price is €179
includes taxes & fees
29 Nov - 30 Nov
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About the area

Map
Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 8 min walk - 0.7 km
  • Laguna Bacalar Ecological Park - 13 min drive - 10.8 km
  • Fort of San Felipe - 14 min drive - 11.6 km
  • Cenote Cocalitos - 18 min drive - 16.5 km
  • Cenote Azul - 18 min drive - 16.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 54 min drive
  • Corozal (CZH) - 60 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Playita - ‬14 min drive
  • ‪Marisqueria el Taco Loco - ‬11 min drive
  • ‪El Sazón a la Mexicana - ‬13 min drive
  • ‪Finisterre Bacalar - ‬14 min drive
  • ‪Yerbabuena - ‬13 min drive

About this property

Khaban Bacalar Hotel Boutique

Khaban Bacalar Hotel Boutique offers a great location, putting you within a short 10-minute walk of Lake Bacalar. Guests can grab a bite to eat at the restaurant, or indulge in massages, facials or body treatments. Other features include an outdoor pool and a terrace.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 9:30 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 9:30 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (9 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Yoga classes
  • Kayaking
  • Canoeing
  • Boat tours nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Spa services

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 5000 per vehicle (return. Maximum occupancy 3)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Khaban Bacalar
Khaban Bacalar Bacalar
Khaban Bacalar Hotel Boutique Hotel
Khaban Bacalar Hotel Boutique Bacalar
Khaban Bacalar Hotel Boutique Hotel Bacalar

Frequently asked questions

Does Khaban Bacalar Hotel Boutique offer free cancellation for a full refund?
Yes, Khaban Bacalar Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Khaban Bacalar Hotel Boutique?
Yes, there's an outdoor pool.
Are pets allowed at Khaban Bacalar Hotel Boutique?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Khaban Bacalar Hotel Boutique?
Yes, there's free self parking.
Is an airport shuttle service offered by Khaban Bacalar Hotel Boutique?
Yes, an airport shuttle is available. The charge is MXN 5000 per vehicle return.
What are the check-in and check-out times at Khaban Bacalar Hotel Boutique?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is noon.
What is there to do at Khaban Bacalar Hotel Boutique and nearby?
Have fun during the warmer months with activities such as kayaking. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
Are there restaurants at or near Khaban Bacalar Hotel Boutique?
Yes, there's an on-site restaurant.
What's the area around Khaban Bacalar Hotel Boutique like?
Khaban Bacalar Hotel Boutique is located a short 8-minute walk from Lake Bacalar.

Khaban Bacalar Hotel Boutique Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Muy bonita experiencia
Todo muy bonito y excelente servicio !
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stay here for sure!!
The service was excellent. The food was excellent. I would stay here again in a heartbeat.
Michael, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Place was quiet and peaceful
Yossie, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sandra, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Victor, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
We enjoyed the most pleasant stay at Khaban. Thank you Vanessa, Victor and chef for your service. It was great.
Ricardo A, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

View was beautiful
Yasmin, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maria Jose, 3-night trip
Verified Expedia guest review

6/10 Good

Beautiful hotel with an amazing view, comfortable rooms. I just didn’t like the service specifically at the reception, poor customer service, lack of engagement, and misinformation about the tours.
Juan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice place to stay quite, beautiful view to lake, staff friendly .
Sandra, 2-night trip
Verified Expedia guest review

10/10 Exceptional

marco, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This place is a gem in paradise. With direct access to the lake and 10 min away from town, the location is quiet, relaxing and immersed in nature. Beautiful views all around. Rooms are spacious and have large terraces with hammocks. The only thing I’d strongly suggest is improving the quality of their bedsheets. The thread count had to be the lowest possible, feeling rough and scratchy against the skin. Not a great way to rest at night.
Jennifer, 3-night family trip
Verified Expedia guest review

2/10 Poor

Horrible customer service experience. They ignored several of my calls. Do not book this hotel unless you know for a fact there will be no flight delays, cancelation or any unforeseen changes to your trip. I understand most of hotels who appreciate business try to accommodate any changes due to flight cancellations and related issues, despite cancelation policies stated in your contract. This hotel will not even answer my phone calls. My flight was canceled due to a storm and of course I never made to the hotel, which I am also glad since I then learned this hotel is in the middle of nowhere with unpaved streets and far from everything. I’m actually glad I never made it. I never give bad feedback but I was also never had such bad customer service. They cannot even answer my calls. No accommodation has been made for the amount paid. They just took my money.
Verified Expedia guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paola, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

IVAN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Stunning property
Let me start off by saying that the staff is INCREDIBLE. I dealt closely with Victor who’s a waiter at the restaurant and Eduardo from the front desk. These gentlemen are superb. Both are so friendly and knowledgeable and willing to help. The property itself is stunning! We had two rooms and the closer to the water the villa, the more stunning the view but we got a view to the lagoon from both rooms. Traveled to Bacalar after attending a wedding in Cancun. I traveled with my husband, son and 81yo mother. The property has a lot of stairs so that was tough on my mom and the road in to the property is very bumpy. If you’re renting a car I’d suggest a compact SUV at minimum. I personally love smaller boutique hotels over larger resorts but with that comes less amenities which I was totally fine with but keep that in mind. This boutique hotel is still very high end. The quality of the food. The comfort. Their toiletries they provide are eco friendly.
View from villa 11
Lucia, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

jose, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Me gustó las instalaciones, la tranquilidad y ambiente que se vive aquí.
Roberto, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Rosa Luz, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nos tocó la primer habitación con vista al jardín y parcialmente a la laguna. Yo llevaba un equipo portátil para trabajar, pero no tenía ninguna mesita o escritorio adecuado para trabajar cómodamente con mi PC. Quizá pudieran contemplar colocar un escritorio o mesita de trabajo para los huéspedes. También, por el costo que paga uno por noche (yo pagué por 2 noches $9,140), sí deberían contemplar servicio de restaurant a la habitación. Los costos realmente se me hicieron muy exagerados. En otros destinos que nos hemos hospedado, como por ejemplo en Holbox y Tulum, por poco menos de lo que pagamos en nuestro hospedaje, nos incluían un excelente desayuno, TV con cable, y aquí no. Creo que para lo que pagamos, esperaba un poco más.
Mariano, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

jose, 2-night trip
Verified Expedia guest review

6/10 Good

Tuvimos la mala suerte de que llovió y nos quedamos sin energía toda la noche y en la mañana aún no había, tuvimos que salirnos
RODRIGO, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Un lugar perfecto para descansar y disfrutar de la laguna. Solo el servicio de restaurante es malo por las mañanas, en la noche muy bien, pero el personal es diferente, cero servicial por la mañana.
Omar, 2-night family trip
Verified Expedia guest review